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Spotify unusable when downloading songs

Spotify unusable when downloading songs

Plan

Premium

Country

Us

Device

Samsung Galaxy S9

Operating System

Android 9

 

For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app becomes useless. Search doesn't work, pages don't load, and internal and notification song controls have no effect. I was hoping an app update would resolve the issue. Spotify always starts downloading songs when I launch the app because I have Spotify curated playlists downloaded. I do have songs downloading to my SD card as I have over 10gb downloaded.

 

Reply
2 Replies

I have the Samsung Galaxy S9+ and had this same issue for months until I turned my Data Saver setting off in the phone settings. Try that and see if it helps!

Hey @arodd2000 ,

 

That's not cool. We're here to help!


Please follow these steps:

1. Click on Remove All Devices here.
2. Do a clean reinstall (step 4 is very important).

Note: After that you should be able to download your music for offline listening again.

Let us know how it goes. Thanks 🙂

Have a good day!

PetyaModerator
 
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