The music stopped since your spotify account is being used on another device.

[michel123]

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is paused then. I'm sure no other device is using Spotify at that time.

I'm using Google Chromecast Audio. It happens everytime when i press the "next song" button in the spotify app, or when i add a song to the waiting list. If i don't use the app, the music plays like normal. 

I use multiple android phones (Moto G5 plus, Samsung Galaxy S4) and one Chromecast Audio. I also use Windows 10 with Spotify. I have updated every device to the latest spotify version.

I logged off on every device via account settings. And, i changed my password. But the problem continues. I hope for some help 🙂

[alexisrgl]

Same problem here

[BLAlix]

Same problem here.

[DJObrink]

Same here. I select music in the app and select avialable chromecast device, it start playing over chromecast. When I let it keep playing I got no problems, but using your phone as a remote, for skipping, fast forward in the app is not possible.

[munkyhed]

Same issue. bump

[jmacha]

Same here, and I have spotify premium 6 pack

[wezzynl]

Yup, same problem here.

[CptnJackSpearow]

I'm also having this issue, along with other chromecast issues such as randomly skipping 2-3 songs or just suddenly stopping all together. I know that its not actually from my account being used somewhere else, the only devices I have signed in I set to offline when I try to stream now just in case. No luck at all. Also, does Spotify even read these help posts? I've posted several times on these forums and never once had a response. For how much we pay for this service we really deserve a dedicated help line/email/chat/something that actually gets checked 😠