The songs skip or start on their own without me clicking on anything.

[#1]

When I open the app, the songs skip on their own after 10-30 secs. They also start on their own when I press pause.

[Joan]

Hi there,

Thanks for reaching out. Could you please provide us the following:

• Is this on all devices or only on specific one(s)?
• When did this start happening?
• Does this happen regardless of the content you're playing?
• Do any other devices appear in the connect list when this happens?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.