Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66336 Views
68 replies
26 likes

66336 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28850 Views
5 replies
0 likes

28850 Views
5 replies
0 likes

Spotify tells me I'm not connected to the internet

Hey guys.I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would tell me that I was offline. I found it strange, but ...

-rafalima-
Newbie
Hey guys. I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would...
2017-09-17 5:23:50 PM
2017-09-17 6:23:46 PM
Joe
Community Legend
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Account disabled

So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disabled for no reason. They sent my money back for my s...

Zombiearmy24
Newbie
So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disab...
2017-09-17 6:17:25 PM
2017-09-17 6:22:18 PM
Joe
Community Legend
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

"Now playing" not accurate after gesture song change

Noticed this before but this time I decided to find out the cause. The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually playing. If you select the song, it will take you to the co...

Tetmd
Newbie
Noticed this before but this time I decided to find out the cause. The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually...
2017-09-17 5:12:54 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Chromecast stops showing up in device list

Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark all permissions for Spotify and mark them again. I...

chiviup
Regular
Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark...
2017-05-16 4:29:32 PM
2017-09-17 3:08:59 PM
chiviup
Regular
5672 Views
5 replies
2 likes

5672 Views
5 replies
2 likes

Crackling between tracks

I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music on mobile data. Tried wiping data, cache, and a fre...

eventheminions
Gig Goer
I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music ...
2017-09-17 2:47:14 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Spotify premium app not playing any songs

Hi, I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone. Device: OnePlus One A001ROM: Resurrection Remix 5.8.4 Android 7.1.2Spotify Version: 8.4.18.743 armV7 I have found nothing in the community or g...

user-removed
Visitor
Hi, I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone. Device: OnePlus One A001 ROM: Resurrection Remix 5.8.4 Android 7.1.2 Spoti...
2017-09-17 11:26:07 AM
2017-09-17 12:38:37 PM
user-removed
Not applicable
379 Views
3 replies
0 likes

379 Views
3 replies
0 likes

Is there a way to see how many times ive listened to a song.

A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.

AgentJ01
Casual Listener
A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.
2017-09-17 6:17:33 AM
3123 Views
0 replies
0 likes

3123 Views
0 replies
0 likes

Weird Buzzing and Dragging while playing music

I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the music stops for a few seconds. I checked other apps...

AlphaFlight
Newbie
I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the ...
2017-09-17 5:43:46 AM
529 Views
0 replies
0 likes

529 Views
0 replies
0 likes

All my saved songs and artists are gone!

I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about my account being comprimised. Changed passwords an...

henderson93-
Newbie
I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about...
2017-09-17 5:00:17 AM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Solved!! Saving in sd

I cant save my songs in the sd card. It saves in my cellphone and i dont have more space. I dont know where is the option For choose where to save them

Marcolt231
Newbie
I cant save my songs in the sd card. It saves in my cellphone and i dont have more space. I dont know where is the option For choose where to save them
2017-01-03 8:26:42 PM
2017-09-17 2:57:32 AM
Joe
Community Legend
1214 Views
16 replies
1 likes

1214 Views
16 replies
1 likes

Spotify en pantalla bloqueada

Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaciones de aplicaciones tampoco he podido encontrar so...

Maxdrx2
Newbie
Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaci...
2017-09-17 2:45:36 AM
5101 Views
0 replies
3 likes

5101 Views
0 replies
3 likes

Need help logging in on my new device

PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ... WHO WILL HELP AND WHEN

Mikerob524
Newbie
PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ......
2017-09-16 12:44:00 AM
2017-09-17 2:42:59 AM
Joe
Community Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Solved!! No Puedo Saltar Canciones

Tengo Spotify premium pero solo puedo saltar 6 canciones. puedo elegirlas pero no saltar mas de 6 veces. Help me pls

Angarato
Newbie
Tengo Spotify premium pero solo puedo saltar 6 canciones. puedo elegirlas pero no saltar mas de 6 veces. Help me pls
2017-08-03 5:24:47 AM
2017-09-17 2:37:12 AM
krlos13g
Casual Listener
10309 Views
8 replies
4 likes

10309 Views
8 replies
4 likes

App crashes phone, and unable to clean install.

Hey guys. Premium user for about a year.Device: Huawei p9 Lite (VNS-L22)Android Version: 6.0 What happens:I'm able to start the application with little issue. It doesn't seem to matter-offline mode, online, other devices connected to Spotify or not, ...

its_bruno
Newbie
Hey guys. Premium user for about a year. Device: Huawei p9 Lite (VNS-L22) Android Version: 6.0 What happens: I'm able to start the application with little issue. It doesn't seem to matter...
2017-09-16 9:38:22 PM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

Solved!! Android app doesn't have same featues as ios

There are features missing from the Android app, some really important differences that make ios a lot more appealing. On my iPad, I can individually choose songs without premium but on my phone, that option isn't there. Shuffle is permanently enable...

YourAvgJoe
Casual Listener
There are features missing from the Android app, some really important differences that make ios a lot more appealing. On my iPad, I can individually choose songs without premium but on my phone, tha...
2017-09-16 5:41:45 PM
2017-09-16 6:11:20 PM
YourAvgJoe
Casual Listener
778 Views
2 replies
0 likes

778 Views
2 replies
0 likes

No space left on device bug

I recently bought an SD card for my mobile to store music in and I can't seem to download more than a handful of albums.I tried uninstalling the app, removing the com.spotify.music folder, deleting the app's data, but although I have a lot of free sp...

unapersonaacaso
Casual Listener
I recently bought an SD card for my mobile to store music in and I can't seem to download more than a handful of albums. I tried uninstalling the app, removing the com.spotify.music folder, deleting...
2017-09-16 2:14:21 PM
2017-09-16 5:56:39 PM
betablue42
Roadie
1595 Views
3 replies
0 likes

1595 Views
3 replies
0 likes

Solved!! PROBLEMA AL ABRIR SPOTIFY EN ANDROID

Hola!. Tengo Spotify Premium y lo tengo abrierto en mi computadora y en mi celular, pero en me celular cerre sesion y cuando abro la aplicacion solo me aparece una pantalla en negro, ya intente desintalar e instalar la app, pero aun asi no funciona. ...

wrightwatson
Newbie
Hola!. Tengo Spotify Premium y lo tengo abrierto en mi computadora y en mi celular, pero en me celular cerre sesion y cuando abro la aplicacion solo me aparece una pantalla en negro, ya intente des...
2015-02-09 3:46:45 AM
2017-09-16 3:43:26 PM
Jsolanoc
Newbie
76240 Views
41 replies
5 likes
Other

76240 Views
41 replies
5 likes

Can't stop an artist playlist playing?

I'll try to keep it short. I went onto the Spotify page for The Beatles, and just hit 'shuffle play'. After a while I wanted to listen to other things... but then I realised I couldn't stop all these Beatles songs from playing. I could pause them, bu...

marineFC
Casual Listener
I'll try to keep it short. I went onto the Spotify page for The Beatles, and just hit 'shuffle play'. After a while I wanted to listen to other things... but then I realised I couldn't stop all these...
2017-09-15 11:28:54 PM
2017-09-16 1:30:47 PM
betablue42
Roadie
999 Views
5 replies
0 likes

999 Views
5 replies
0 likes

Solved!! Do songs stay downloaded on device after premium subscription ends?

I just wanted to know if the songs that I download during my premium subscription stick around for offline play after the subscription ends?

ihuman007
Newbie
I just wanted to know if the songs that I download during my premium subscription stick around for offline play after the subscription ends?
2016-07-28 12:27:26 PM
2017-09-16 12:07:45 PM
Joe
Community Legend
69143 Views
3 replies
0 likes

69143 Views
3 replies
0 likes

Spotify is closing when I stop the music.

I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.

Keremmican
Newbie
I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.
2017-09-16 10:03:42 AM
2017-09-16 12:03:29 PM
Joe
Community Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

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