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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51515 Views
  • 66 replies
  • 25 likes
  • 51515 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881966 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881966 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27384 Views
  • 4 replies
  • 0 likes
  • 27384 Views
  • 4 replies
  • 0 likes

Playback stutter continuously while playing using mobile data

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection using headphones.I have a samsung S6- I have over ...

  • Visitor
  • I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection...
  • 425 Views
  • 0 replies
  • 0 likes
  • 425 Views
  • 0 replies
  • 0 likes

Can't play Everything is Alright by TheGloriousSons

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the option buttons show up. what's up with that?

  • Newbie
  • the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the opti...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Opcion de almacenamiento sd desapareció

Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desaparecióTelefono: Huawei y6iiAndroid:6.0Cuenta Premium

  • Newbie
  • Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desapareció Telefono: Huawei y6ii Android:6.0 Cuenta Premium
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Previous track buttn has never worked

How has no one noticed this in the years this app has been around? Twitter is not a support channel.This is not legitimate business practice.Spotify you make bank. Fix your software.The previous track button does not work.Historical queue does not ex...

  • Casual Listener
  • How has no one noticed this in the years this app has been around?   Twitter is not a support channel. This is not legitimate business practice. Spotify you make bank.  Fix your softwa...
  • charzon
  • Casual Listener
  • 330 Views
  • 2 replies
  • 1 likes
  • 330 Views
  • 2 replies
  • 1 likes

Why the **bleep** do I have to press 2 buttons now to get to the playing queue?

Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.

  • Casual Listener
  • Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.
  • charzon
  • Casual Listener
  • 485 Views
  • 5 replies
  • 0 likes
  • 485 Views
  • 5 replies
  • 0 likes

Notifation panel controls and lock screen controls not working

The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as far as fresh install, change permissions and notific...

  • Newbie
  • The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as f...
  • 443 Views
  • 0 replies
  • 0 likes
  • 443 Views
  • 0 replies
  • 0 likes

Samsung Multiroom music stops playing

Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the multiroom. It happens a Lot of - Times. The internet connection is sta...

  • Regular
  • Hi.    Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the mult...
  • michaelgreg
  • Casual Listener
  • 3008 Views
  • 9 replies
  • 1 likes
  • 3008 Views
  • 9 replies
  • 1 likes

App freezes but still plays music

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar will display whatever song was on previously, and I c...

  • Casual Listener
  • I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar wi...
  • jp_onelove
  • Newbie
  • 3151 Views
  • 23 replies
  • 5 likes
  • 3151 Views
  • 23 replies
  • 5 likes

Persian musics

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

  • Casual Listener
  • Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Superuser Contribution Use SD card for phone with Spotify preinstalled

Hello everyone, I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. I'm saying this because my Spotify app can't see my SD card, an...

  • Newbie
  • Hello everyone,   I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. &n...
  • Joe
  • Community Legend
  • 1306 Views
  • 6 replies
  • 0 likes
  • 1306 Views
  • 6 replies
  • 0 likes

Chromecast elite connectivity

Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use to play music and as a gate to my TV. Many times it does work without any ...

  • Newbie
  • Hello there,   I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite.    Chromecast is plugged into my amplifier which I use...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Downloaded albums disappear - again!

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI have to download all over again. This can be time co...

  • Newbie
  • This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI h...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! Loccal files dont sync with phone

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

  • Newbie
  • I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.
  • Joe
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Local Music can't be played on Spotify connect

Hello,I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells me than "this song can't be played as long as there i...

  • Newbie
  • Hello, I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells ...
  • Joe
  • Community Legend
  • 1385 Views
  • 2 replies
  • 0 likes
  • 1385 Views
  • 2 replies
  • 0 likes

Dowloaded song dissappear

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening? Any solutions to deal with the problem?

  • Casual Listener
  • Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening...
  • Vader2004
  • Casual Listener
  • 595 Views
  • 4 replies
  • 0 likes
  • 595 Views
  • 4 replies
  • 0 likes

Hi

does spotify use's data alot? Without premium

  • Newbie
  • does spotify use's data alot? Without premium
  • MrDavo
  • Gig Goer
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! My mobile won't play music after upgrading

Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead his only option is to use his phone as a remote for...

  • Casual Listener
  • Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead ...
  • shortwired
  • Casual Listener
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Volume low over bluetooth

my volume is low when I play over bluetooth, my friend tried on thier account with thier phone [iphone] on the same bluetooth speaker and it was louder than mine. my phone is cranked up to max. im pretty sure its just spotify as i used to use pandora...

  • Newbie
  •  my volume is low when I play over bluetooth, my friend tried on thier account with thier phone [iphone] on the same bluetooth speaker and it was louder than mine. my phone is cranked up to max....
  • MrDavo
  • Gig Goer
  • 391682 Views
  • 1 replies
  • 4 likes
  • 391682 Views
  • 1 replies
  • 4 likes

Solved!! Saved music is gone

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved songs on this phone before. Everything seems normal on ...

  • Casual Listener
  • I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved song...
  • darylrapley
  • Newbie
  • 574 Views
  • 2 replies
  • 0 likes
  • 574 Views
  • 2 replies
  • 0 likes

Calls and Bluetooth

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

  • Casual Listener
  • I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7
  • Tzelik
  • Casual Listener
  • 2084 Views
  • 2 replies
  • 0 likes
  • 2084 Views
  • 2 replies
  • 0 likes