App crashes

Hello I've got a nexus 5x and everytime I go on snap chat Spotify crashes. Which doesn't make sense. Why is Spotify ram consumption so high? It's taking about 100-200mb of ram which is alot. How do I fix this?

• Aerogaming
• Newbie
• Hello I've got a nexus 5x and everytime I go on snap chat Spotify crashes. Which doesn't make sense. Why is Spotify ram consumption so high? It's taking about 100-200mb of ram which is alot. How do I...
• 2017-01-16 8:38:23 AM
• 2017-01-16 1:38:40 PM
• dalecarter
• Roadie
• 261 Views
• 1 replies
• 0 likes

Pagamento

Bom dia! Gostaria de mudar de forma de pagamento para boleto bancário! Pode me ajudar? Por favor não gostaria de cancelar a assinatura!

• Ju32
• Newbie
• Bom dia! Gostaria de mudar de forma de pagamento para boleto bancário! Pode me ajudar? Por favor não gostaria de cancelar a assinatura!
• 2017-01-16 11:27:55 AM
• 234 Views
• 0 replies
• 0 likes

Equalizer gone

I can't find the equalizer anymore in rhe settings. I got the same appversion as my friend, we share the same familyaccount and both of us have android. His equalizer is where it used to be whilst mine seems to be gone, we couldn't find anywhere on t...

• Hering243
• Newbie
• I can't find the equalizer anymore in rhe settings. I got the same appversion as my friend, we share the same familyaccount and both of us have android. His equalizer is where it used to be whilst mi...
• 2017-01-16 2:54:12 AM
• 2017-01-16 5:31:33 AM
• Dreadlord
• Community Legend
• 334 Views
• 1 replies
• 0 likes

Cannot use external sd card

Hello, I followed the instructions on the help pages and set spotify's sd path to /mnt/emmc/. This is the place my external sd is located - but spotify keeps using internal sd instead. Here is the method I wanted to use: https://www.spotify.com/de/he...

• lastnightfall
• Casual Listener
• Hello,   I followed the instructions on the help pages and set spotify's sd path to /mnt/emmc/. This is the place my external sd is located - but spotify keeps using internal sd instead. ...
• 2012-04-18 6:54:25 PM
• 2017-01-16 4:19:28 AM
• pauloroberto762
• Newbie
• 1148 Views
• 1 replies
• 2 likes

No songs downloading

Edit: Sigh... as always the second I get annoyed enough by a problem to make a topic about it, it fixes itself. I have no idea how it happened but the songs finally started downloading after a week of being stuck. I was just watching TV and at some p...

• frankyb89
• Newbie
• Edit: Sigh... as always the second I get annoyed enough by a problem to make a topic about it, it fixes itself.  I have no idea how it happened but the songs finally started downloading after a ...
• 2017-01-16 3:43:24 AM
• 390 Views
• 0 replies
• 0 likes

Superuser Contribution Now Playing Bar Not Appearing

In the Android app (Droid Turbo, Android 6.0), the now playing bar sometimes won't reappear from my previous session when I start the app. For example, this would be a typical scenario for me:1. Start album over bluetooth in my car and listen to firs...

• nolefan904
• Regular
• In the Android app (Droid Turbo, Android 6.0), the now playing bar sometimes won't reappear from my previous session when I start the app.  For example, this would be a typical scenario for me: ...
• 2017-01-14 11:53:34 PM
• 2017-01-16 2:15:49 AM
• Maria_B
• Moderator
• 503 Views
• 1 replies
• 0 likes

Superuser Contribution Can't sign in??

I can't sign in on my Android device. I do have a new phone. I asked for a password reset and clicked the link for it. It works on my PC but still doesn't on my new phone. I get a "We're sorry, that email is taken"?? Of course it is, it's my email fr...

• pbrocks14
• Newbie
• I can't sign in on my Android device.  I do have a new phone.  I asked for a password reset and clicked the link for it.  It works on my PC but still doesn't on my new phone.  I g...
• 2017-01-14 9:59:41 PM
• 2017-01-16 2:01:40 AM
• Maria_B
• Moderator
• 196 Views
• 1 replies
• 0 likes

Superuser Contribution I've downloaded songs but can't play them

Hey fellas,I've downloaded some own playlists and they are really stored on my sd card (the app is about 9 GB huge).The problem is, that when im.outside and I wanna hear the songs it's not possible I had to delete every data from spotify and re downl...

• Schokoerdbeer01
• Newbie
• Hey fellas, I've downloaded some own playlists and they are really stored on my sd card (the app is about 9 GB huge). The problem is, that when im.outside and I wanna hear the songs it's not po...
• 2017-01-14 1:09:40 AM
• 2017-01-16 1:33:08 AM
• Maria_B
• Moderator
• 245 Views
• 1 replies
• 0 likes

Downloaded albums not loading when offline

Hello there! Long-time Spotify on Android user here (even joined the beta and left it again). For a few months now, I have trouble when trying to listen to downloaded albums when being offline (e.g. flight mode). Basically, it's not possible. It does...

• floschwend
• Visitor
• Hello there!   Long-time Spotify on Android user here (even joined the beta and left it again). For a few months now, I have trouble when trying to listen to downloaded albums when being offli...
• 2017-01-15 10:14:22 PM
• 417 Views
• 0 replies
• 1 likes

Superuser Contribution This is not downloading anything. '0 out of 1497' for half an hour now.

• NaimaHavilliard
• Newbie
• 2017-01-13 4:19:05 AM
• 2017-01-15 9:58:23 PM
• Maria_B
• Moderator
• 240 Views
• 1 replies
• 0 likes

Android App: can't find the equalizer

Hi, I installed the newest version of the Android App. But I can't find the equalizer under Settings -> ?? Where can I find this adjustment? Running Android 5.5.1 with spotify v7.2.0.1250, Spotify Premium

• Torso
• Newbie
• Hi,   I installed the newest version of the Android App. But I can't find the equalizer under Settings -> ??   Where can I find this adjustment?    Running Andr...
• 2017-01-15 2:34:01 PM
• 2017-01-15 4:39:12 PM
• jonaswehner
• Music Fan
• 743 Views
• 1 replies
• 0 likes

NFC Tools/Tasker

Bonjour ! J'essaye depuis quelques temps de créer un tag nfc pour lancer une playlist automatiquement. Pour l'instant j'ai bien réussi à ouvrir Spotify et lancer un musique. Mais c'est toujours la dernière liste d'écoute qui se lance, et non pas la p...

• Vif0u
• Casual Listener
• Bonjour !   J'essaye depuis quelques temps de créer un tag nfc pour lancer une playlist automatiquement.    Pour l'instant j'ai bien réussi à ouvrir Spotify et lancer un musique. M...
• 2017-01-15 3:07:07 PM
• 995 Views
• 0 replies
• 0 likes

My library

Why did my library switch to me? Now all my artist that I saved are gone. How can I get my library back?

• Fhenkat
• Newbie
• Why did my library switch to me? Now all my artist that I saved are gone. How can I get my library back?
• 2017-01-15 5:41:23 AM
• 2017-01-15 11:27:49 AM
• Joe
• Community Legend
• 217 Views
• 1 replies
• 0 likes

Add support for Google ChromeCast

I have a premium account but when i try to downlowd an album its says I should go to my settings and apply the option of "downloading with cellular" but I'm using wifi. This just started today the ✔ should be green.

• leonardo_tq
• Casual Listener
• I have a premium account but when i try to downlowd an album its says I should go to my settings and apply the option of "downloading with cellular" but I'm using wifi. This just started today the ✔ ...
• 2017-01-15 9:47:25 AM
• 2017-01-15 11:12:55 AM
• Joe
• Community Legend
• 177 Views
• 1 replies
• 0 likes

Club/Extended Mixes not playing

I can't listen to these songa: Axwell Ingrosso - This Time Club Mix, Axwell and Shapov - Belong (Extended Mix), Axwell and Shapov - Belong (Axwell and Years Remode), and Axwell Ingrosso feat. Pusha T. - Can't Hold Us Down. Why? Is says "this song is ...

• user-removed
• Visitor
• I can't listen to these songa: Axwell Ingrosso - This Time Club Mix, Axwell and Shapov - Belong (Extended Mix), Axwell and Shapov - Belong (Axwell and Years Remode), and Axwell Ingrosso feat. Pusha T...
• 2017-01-15 9:57:35 AM
• 2017-01-15 11:10:37 AM
• Joe
• Community Legend
• 217 Views
• 1 replies
• 0 likes