Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
63615 Views
68 replies
26 likes

63615 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28644 Views
5 replies
0 likes

28644 Views
5 replies
0 likes

Chromecast Stops Audio

Phone: Pixel XL Android 7.1.1For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the song is playing even though the sound definitely stops. It...

jaydanurwin
Casual Listener
Phone: Pixel XL Android 7.1.1 For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the son...
2016-12-16 3:46:45 AM
845 Views
0 replies
2 likes
audio playback
Chromecast Android
chromecast audio
nougat
pixel

845 Views
0 replies
2 likes

Settings change after power down

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not. I have to re download over a thousand songs EVERY ...

Persephonelily
Newbie
I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not....
2016-12-16 2:53:53 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Can't download songs/albums for offline use

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the pixel, signed into my account and tried to download...

Doomflop
Newbie
Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the ...
2016-12-16 1:57:55 AM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

Solved!! Shuffle on android doesnt work , but on pc works fine.

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist, but when i shuffle from android , it just shuffle...

Xoct
Newbie
So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist...
2016-12-15 8:21:54 PM
2016-12-15 10:06:24 PM
Zuzakon
Music Fan
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

Song restarts when it has played aprox 70%

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it happened again.I use a Samsung S6.What can cause th...

Ubbe12
Newbie
I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it ...
2016-12-15 6:33:44 PM
387 Views
0 replies
2 likes

387 Views
0 replies
2 likes

Spotify on Samsung S7 flat gets phone extremly HOT

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot.This happens independently if the phone is listening to music online or offline.My cellphone is a samsung SM-G930F with android 6.0.1.

lergel
Casual Listener
I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot. This happens independently if the phone is listening to music online or offline. My cellphone is a samsun...
2016-12-15 6:10:44 PM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

This song is not available.

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas? I don't want to delete and install again since I h...

user-removed
Visitor
Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas?...
2016-12-07 1:43:45 PM
2016-12-15 6:03:12 PM
user-removed
Not applicable
353 Views
3 replies
0 likes

353 Views
3 replies
0 likes

Didnt get an email with yearly most listened to songs

Hi everyone,My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I never received an email from spotify. I checked my accou...

user-removed
Visitor
Hi everyone, My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I n...
2016-12-14 10:16:13 PM
2016-12-15 4:50:21 PM
user-removed
Not applicable
559 Views
4 replies
0 likes

559 Views
4 replies
0 likes

Occasionally losing offline files and have to redownload

I only have 2 devices that has offline files. ( 1 iPhone and 1 Android DAP)but I do stream from another 1 laptop ( work ) , 1 desktop ( home ) , another iPad ( home ). Of course I didn't stream all of them at the same time. Pls advise. Thanks.

snip3r
Regular
I only have 2 devices that has offline files. ( 1 iPhone and 1 Android DAP) but I do stream from another 1 laptop ( work ) , 1 desktop ( home ) , another iPad ( home ). Of course I di...
2016-11-24 3:57:39 AM
2016-12-15 3:21:01 PM
snip3r
Regular
438 Views
2 replies
0 likes

438 Views
2 replies
0 likes

Feature Request: Sort all titles by Date added

Device: S7 on Android 6.01 I have one feature request that I really really would like to see in spotify: When choosing Playlist > All Titles let us sort these titles by Date added That´s analogue to what you already do in the 'Songs' library. So, all...

akumaryu
Regular
Device: S7 on Android 6.01 I have one feature request that I really really would like to see in spotify: When choosing Playlist > All Titles let us sort these titles by Date adde...
2016-12-07 10:50:13 AM
2016-12-15 12:59:50 PM
akumaryu
Regular
730 Views
1 replies
0 likes
all titles
date added
playlists. android

730 Views
1 replies
0 likes

Músicas cortadas

Minhas músicas simplesmente estão cortadas, boa parte das músicas que eu baixo para ouvir offline, ficam no máximo 30 segundos e ficam mudas.

Pontes
Newbie
Minhas músicas simplesmente estão cortadas, boa parte das músicas que eu baixo para ouvir offline, ficam no máximo 30 segundos e ficam mudas.
2016-12-15 12:34:06 PM
471 Views
0 replies
0 likes

471 Views
0 replies
0 likes

Weird behaviour since uptade to 7.1.0.1025 armV7

Hello guys,my app recently got updated and since than everything is really messed up.So at first i was a little bit confused about the new "me" tab and that i couldnt find anything like artists/songs or albums. By the time i figured out it is in me /...

pacylap
Casual Listener
Hello guys, my app recently got updated and since than everything is really messed up. So at first i was a little bit confused about the new "me" tab and that i couldnt find anything like artists/s...
2016-12-10 2:47:03 PM
2016-12-15 10:52:52 AM
pacylap
Casual Listener
811 Views
2 replies
3 likes

811 Views
2 replies
3 likes

Downloaded Songs and Artists

Hello, The new interfase is terrible, can you please tell me how to separate the music is downloaded into different artists? What it shows is the artist I am following and when I click on them it leads me to their online page including the all their ...

marko008
Newbie
Hello, The new interfase is terrible, can you please tell me how to separate the music is downloaded into different artists? What it shows is the artist I am following and when I clic...
2016-12-15 9:41:58 AM
302 Views
0 replies
1 likes

302 Views
0 replies
1 likes

Search button on android

Hi,Could you please explain me where is the new search button. All the menus have dissapeared with the newest update.Very confusing new layout...

LiisaLiisa
Newbie
Hi, Could you please explain me where is the new search button. All the menus have dissapeared with the newest update. Very confusing new layout...
2016-12-15 9:19:19 AM
2016-12-15 9:35:58 AM
MartinStoichkov
Community Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Solved!! Using Spotify in Uganda

Hi there, in the New Year I will be living in Uganda for seven months. I wondered whether I will be able to use Spotify from my Android there? Thanks, Rachel

Eltrach
Casual Listener
Hi there, in the New Year I will be living in Uganda for seven months. I wondered whether I will be able to use Spotify from my Android there? Thanks, Rachel
2016-12-15 1:40:48 AM
2016-12-15 7:42:56 AM
Eltrach
Casual Listener
3943 Views
3 replies
1 likes

3943 Views
3 replies
1 likes

Solved!! How much memory do the offline music in Spotify take up?

I only have 16gb phone so I would like to know how much music it takes up.

x55e
Casual Listener
I only have 16gb phone so I would like to know how much music it takes up.
2014-11-28 10:30:25 PM
2016-12-15 7:35:51 AM
same_bee
Newbie
168923 Views
14 replies
4 likes

168923 Views
14 replies
4 likes

Downloaded songs online again

I downloaded many albums and songs to my phone (by wifi) because I wanted to decrease my Internet mobile traffic. Later I realized the downloaded songs generated traffic again because Spotify starts to play them online not the downloaded copies. Is t...

szekihu
Newbie
I downloaded many albums and songs to my phone (by wifi) because I wanted to decrease my Internet mobile traffic. Later I realized the downloaded songs generated traffic again because Spotify starts ...
2016-12-15 7:31:12 AM
466 Views
0 replies
0 likes

466 Views
0 replies
0 likes

can't casting my chromecast audio

Hi mateI can't casting to my chomecast audio, turnin radio is working fineI have see the available device, and also can see my chomecast audiobut after a while "connecting..." than no change on it.have n't casting, and the wording back to "available ...

zombie8ail
Newbie
Hi mate I can't casting to my chomecast audio, turnin radio is working fine I have see the available device, and also can see my chomecast audio but after a while "connecting..." than no ch...
2016-12-15 6:46:16 AM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Unable to add facebook friends

I logged in with my Facebook account and then tried the Find Friends option. It says "sorry, we couldn't load friends to follow" every time. I also tried the same thing with android where it says "sorry something went wrong, please have another go".I...

javed24
Newbie
I logged in with my Facebook account and then tried the Find Friends option. It says "sorry, we couldn't load friends to follow" every time. I also tried the same thing with android where it says "so...
2016-12-15 5:00:32 AM
2016-12-15 5:53:07 AM
user-removed
Not applicable
442 Views
1 replies
0 likes

442 Views
1 replies
0 likes

Solved!! Library

Hello , can tou please help me ? When i open spotify i see on the below: home ,browse , search ,radio,and me. WHERE IS MY LIBRARY?,when i go to me i see my playlist and my account, i cant see my sings, please help me how can i fix it !?

theeyeiswatchin
Newbie
Hello , can tou please help me ? When i open spotify i see on the below: home ,browse , search ,radio,and me. WHERE IS MY LIBRARY?,when i go to me i see my playlist and my account, i cant see my sing...
2016-12-13 4:00:05 PM
2016-12-15 4:49:27 AM
silentwingtip
Newbie
517 Views
2 replies
1 likes

517 Views
2 replies
1 likes

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