Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51273 Views
66 replies
25 likes

51273 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881807 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881807 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27357 Views
4 replies
0 likes

27357 Views
4 replies
0 likes

Spotify deletes everything upon reboot of the device.

Hello world,Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this from happening?Every now and then it logs me out as well,...

Arvodet
Newbie
Hello world, Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this fr...
2016-05-24 10:42:47 AM
2016-06-11 10:24:01 PM
Autotime
Roadie
1485 Views
4 replies
0 likes
Android 5.1.1
Bug Playlist
local files

1485 Views
4 replies
0 likes

Spotify Logo has gray rings around it

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll restart my phone and sometimes the rings are there and ...

Titolikesmusic
Casual Listener
Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll rest...
2016-06-11 2:03:24 PM
2016-06-11 9:14:44 PM
Titolikesmusic
Casual Listener
1311 Views
5 replies
0 likes
gray
rings
Samsung s7 edge

1311 Views
5 replies
0 likes

Solved!! Popup current playing song

Hi, When using Spotify on my laptop a pupup apears on my Android phone.The popup shows the current playing song choosen on my laptop.Question is, how can I disable the popup on my Android phone if I dont want this notification to apear on my phone ?I...

nielsen0105
Casual Listener
Hi, When using Spotify on my laptop a pupup apears on my Android phone. The popup shows the current playing song choosen on my laptop. Question is, how can I disable the popup on my Androi...
2016-06-10 8:03:14 PM
2016-06-11 6:36:41 PM
nielsen0105
Casual Listener
3395 Views
4 replies
0 likes

3395 Views
4 replies
0 likes

Samsung S4

Cant play music

wayneingram-ca
Regular
Cant play music
2016-06-11 4:41:57 PM
2016-06-11 5:55:30 PM
Nico
Community Legend
333 Views
1 replies
0 likes
Trouble with playing

333 Views
1 replies
0 likes

Old, incorrect email

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old email but it is impossible. I stupidly signed up f...

user-removed
Visitor
I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old...
2016-06-10 4:54:55 PM
2016-06-11 1:45:39 AM
osornios
Spotify Star
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Problems in Galaxy S7 Edge Android APP with memory micro sd 128 GB

HelloI have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory and erases all music I downloaded. HolaTengo un Galaxy...

Prduck
Casual Listener
Hello I have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory a...
2016-05-30 4:01:46 PM
2016-06-11 1:21:34 AM
Prduck
Casual Listener
499 Views
2 replies
0 likes

499 Views
2 replies
0 likes

Random songs on recently played, random device trys to connect

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Crawfordstaffor
Casual Listener
I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.
2016-06-10 6:37:40 PM
2016-06-10 9:25:18 PM
Joe
Community Legend
692 Views
2 replies
0 likes

692 Views
2 replies
0 likes

Playlists wont load

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says "loading" and "0 songs" although there are about 2...

richarddiesel
Newbie
I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says...
2016-06-10 7:35:35 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Automatically downloading

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without asking... (on Wifi) and I just don't know how to sto...

nosuperman06
Newbie
Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without a...
2016-06-10 4:33:49 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Playlist radio

Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from different sub-genres of EDM and then clicked on playlist...

ikeeki
Casual Listener
Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from ...
2016-06-09 6:27:47 PM
2016-06-10 1:50:23 PM
sayhellotoNessa
Regular
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

Offline devices

How do I add offline devices

JarrettDavis
Newbie
How do I add offline devices
2016-06-10 5:28:51 AM
2016-06-10 1:43:12 PM
sayhellotoNessa
Regular
401 Views
1 replies
0 likes
Offline Devices

401 Views
1 replies
0 likes

Spotify will not play on Mobile or WIFi

Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week.I have uninstalled, reinstalled, cleared the cache and my playlists are still grayed out, and now Spotify is...

soopremebeing
Casual Listener
Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week. I have uninstalled, reinstalled, cleared the cache an...
2016-05-25 2:46:43 PM
2016-06-10 12:04:00 PM
soopremebeing
Casual Listener
539 Views
3 replies
0 likes

539 Views
3 replies
0 likes

How Do I Get Spotify To Play In My Car Through Bluetooth?

I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listening to it that way. Is it my car or the app that's no...

Courtneylynn55
Newbie
I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listenin...
2016-06-09 8:02:42 PM
2016-06-09 8:41:17 PM
Joe
Community Legend
3845 Views
1 replies
0 likes

3845 Views
1 replies
0 likes

still cant get my premium suscription

I paid for the premium suscription, but Im still on the free mode. First, I closed the app and entered again, and still on free mode. Then I totally erased the app and downloaded again... but still on free mode..... what else can I do???

paulette-143
Newbie
I paid for the premium suscription, but Im still on the free mode. First, I closed the app and entered again, and still on free mode. Then I totally erased the app and downloaded again... but still o...
2016-06-09 7:49:58 PM
460 Views
0 replies
0 likes

460 Views
0 replies
0 likes

Playback Glitch (Only one genre plays from my multi genre playlist)

For some reason when I use Spotify on my S6 Edge to control playback of Spotify on my PC, Spotify will only play country music from my playlist. My playlist consists of over 2000 songs and only half of them are country. When I try to re-shuffle on my...

jschlax295
Newbie
For some reason when I use Spotify on my S6 Edge to control playback of Spotify on my PC, Spotify will only play country music from my playlist. My playlist consists of over 2000 songs and only half ...
2016-06-04 4:35:26 AM
2016-06-09 6:37:13 PM
rastinmajera
Newbie
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

What happens to my saved songs when I uninstall the app?

I will start this by saying I am a Premium user and I use Spotify almost solely on my Galaxy Note 4. Recently I have been getting a pop-up that says I have reached the maximum number of downloads. From what I understand this is 3,333 on a single devi...

savymak
Newbie
I will start this by saying I am a Premium user and I use Spotify almost solely on my Galaxy Note 4. Recently I have been getting a pop-up that says I have reached the maximum number of downloa...
2016-04-07 1:43:19 AM
2016-06-09 5:44:18 PM
osornios
Spotify Star
54486 Views
5 replies
4 likes

54486 Views
5 replies
4 likes

not recieving what I pay for

about a day or two I purchase the promotion of 3 months for .99 . I was excited to listen to music without adds, but when I when to see if my account was active to the promotion everything was still the same . I cant listen to the music I choose . th...

Silviaperez92
Casual Listener
about a day or two I purchase the promotion of 3 months for .99 . I was excited to listen to music without adds, but when I when to see if my account was active to the promotion everything was still ...
2016-06-09 5:37:44 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Automatically shuts down Spotify after +/-3 tracks

No idea why, but everytime i'm listening to spotify it automatically shut itself down after about 3 tracks.I tried to reinstall but nothing works...some ideas anyone?Cheerz,B.

brunodecocker83
Newbie
No idea why, but everytime i'm listening to spotify it automatically shut itself down after about 3 tracks. I tried to reinstall but nothing works...some ideas anyone? Cheerz, B.
2016-05-16 4:53:17 PM
2016-06-09 2:06:38 PM
Sarah_gregan
Newbie
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

the music dissepears from offlinemode

why do the music I have downloaded to offline mode, dissepears on my phone and computer all the time? I have to download again and again all the time, and it's so irritating! So its not very usefull to have premium if the music dissepears from offlin...

lichemy
Newbie
why do the music I have downloaded to offline mode, dissepears on my phone and computer all the time? I have to download again and again all the time, and it's so irritating! So its not very usefull ...
2016-06-09 1:34:01 PM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

premium

Hihi why dont i have an option on the spotify subscribtion to redeeen my code CAN SOMEONE HELP ?

mbczljgda08642
Newbie
Hihi why dont i have an option on the spotify subscribtion to redeeen my code CAN SOMEONE HELP ?
2016-06-09 9:27:06 AM
2016-06-09 11:09:59 AM
Joe
Community Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

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