Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
43074 Views
66 replies
25 likes

43074 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878318 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878318 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26463 Views
4 replies
0 likes

26463 Views
4 replies
0 likes

spotify keeps forgetting my queue and playlist

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played and usually the next 2 after it, and forgets everyth...

Ozwald_Mandias
Newbie
After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played a...
2023-01-24 11:57:30 PM
2023-01-25 2:26:02 AM
AmaniHiphop
Roadie
1244 Views
1 replies
1 likes

1244 Views
1 replies
1 likes

Re: [All Platforms] Songs in the Play Queue duplicate and repeat

Issue started happening in DecemberMy device: Samsung Galaxy S21 5G, Android 13Spotify Version 8.8.2.434 When I stop playing from a playlist and come back to it, sometimes the same 2-4 songs just repeatedly loop until I pick another playlist and come...

Jerperjeper
Newbie
Issue started happening in December My device: Samsung Galaxy S21 5G, Android 13 Spotify Version 8.8.2.434 When I stop playing from a playlist and come back to it, sometimes the same 2-4 s...
2023-01-24 6:41:41 PM
140 Views
0 replies
1 likes

140 Views
0 replies
1 likes

Denon and Spotify Connect - only for premium users

PlanFreeCountryAustraliaDeviceSamsung S7 - Denon AVR-x1000Operating SystemAndroid 8.0 I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able to use Spotify Connect as I have heard that it will be available for Spotify Free ...

Denon85
Newbie
Plan Free Country Australia Device Samsung S7 - Denon AVR-x1000 Operating System Android 8.0 I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able ...
2019-04-19 6:23:59 PM
2023-01-24 3:20:57 PM
user-removed
Not applicable
2267 Views
1 replies
3 likes

2267 Views
1 replies
3 likes

Superuser Contribution Facebook messenger completly stops spotify playing

Whenever I get a messenger notification, spotify will completely stopPlanPremiumCountryNew Zealand DeviceSamsung galaxy tab lite My Question or IssueEvery time someone messages on fb messenger spotify will completely stop until I press play again. Do...

Willyjean91
Casual Listener
Whenever I get a messenger notification, spotify will completely stop Plan Premium Country New Zealand Device Samsung galaxy tab lite My Question or Issue Every time someone m...
2023-01-22 8:25:43 PM
2023-01-24 9:41:25 AM
Lyubka
Moderator
1396 Views
1 replies
0 likes

1396 Views
1 replies
0 likes

Superuser Contribution How to keep my screen ON

PlanPremiumCountryPortugalDeviceXiaomi Note 11Operating SystemMIUI 13.02 My Question or IssueWhen I'm using spotify my screen automatically turns off after a few seconds, wich is natural and expected, but I often find this to be an inconvenience as I...

me_turtle
Newbie
Plan Premium Country Portugal Device Xiaomi Note 11 Operating System MIUI 13.02 My Question or Issue When I'm using spotify my screen automatically turns off after a few seconds, wic...
2023-01-22 11:13:24 PM
2023-01-24 9:18:17 AM
Yordan
Moderator
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Spotify Keeps Crashing When Connected to Bluetooth Headphones

PlanPremiumCountryCanadaDevice(Samsung Galaxy 21)Operating System(Android 13) My Question or IssueMy Spotify recently stated crashing as soon as I open it when connected to my headphones. It only happens when connected to my headphones, not all Bluet...

Khori
Newbie
Plan Premium Country Canada Device (Samsung Galaxy 21) Operating System (Android 13) My Question or Issue My Spotify recently stated crashing as soon as I open it when connected to m...
2023-01-23 12:05:22 AM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Stop spotify from automatically playing when earbuds connect

I use earbuds on my phone & laptop for work but when I connect them Spotify automatically starts playing random music. How do I stop this from happening?

New user
Visitor
I use earbuds on my phone & laptop for work but when I connect them Spotify automatically starts playing random music. How do I stop this from happening?
2023-01-23 2:26:29 PM
2023-01-23 8:00:55 PM
Jose_M
Spotify Star
599 Views
1 replies
1 likes

599 Views
1 replies
1 likes

How do I stop Spotify playing automatically as soon as my phone connects to a Bluetooth device?

PlanPremiumCountryUKDeviceSamsung Galaxy S22Operating SystemAndroid 13 My Question or IssueAs soon as I get into my car and turn the engine on, my phone finds the stereo, opens Spotify and plays whatever I was last listening to. I need Bluetooth to c...

GavinWebb
Visitor
Plan Premium Country UK Device Samsung Galaxy S22 Operating System Android 13 My Question or Issue As soon as I get into my car and turn the engine on, my phone finds the stereo, ope...
2023-01-23 3:04:54 PM
2023-01-23 7:59:39 PM
Jose_M
Spotify Star
875 Views
1 replies
0 likes

875 Views
1 replies
0 likes

Songs are only playing half way through then switching to the next song

I start listening to a song, it only plays half of the song then switches to the next song on the list

New user
Visitor
I start listening to a song, it only plays half of the song then switches to the next song on the list
2023-01-23 5:15:51 PM
2023-01-23 7:48:27 PM
Jose_M
Spotify Star
128 Views
1 replies
0 likes

128 Views
1 replies
0 likes

my backing tracks play on my computer but they are greyed out and wont play on my android phone. say

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuebacking tracks play on computer but are greyed out on my new phone and dont play. says i need...

elly21
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue backing...
2023-01-23 5:43:33 PM
2023-01-23 7:46:30 PM
Jose_M
Spotify Star
111 Views
1 replies
0 likes

111 Views
1 replies
0 likes

Superuser Contribution The same ad constantly repeats at the time on my phone

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HLB Connect, and now even worse... when i logged into...

MiraidonZura
Casual Listener
It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HL...
2023-01-08 6:43:00 AM
2023-01-23 4:32:23 PM
Alex
Spotify Legend
848 Views
5 replies
0 likes
Android 13
android bug
audio advertisements

848 Views
5 replies
0 likes

Superuser Contribution Unable to Spotify Connect to Sonos after a couple of times successfully connecting

PlanPremiumCountryThe NetherlandsDeviceSony Xperia XZ2 Compact H8324Operating SystemAndroid 10My Question or Issue:Spotify app version 8.8.2.434. Unable to Spotify Connect to Sonos after a couple of times successfully connecting to my Sonos Move or B...

audebruin
Newbie
Plan Premium Country The Netherlands Device Sony Xperia XZ2 Compact H8324 Operating System Android 10 My Question or Issue: Spotify app version 8.8.2.434. Unable to Spotify Connect to Sono...
2023-01-21 11:45:37 AM
2023-01-22 1:27:46 PM
Joan
Moderator
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't sort songs by date added

PlanPremiumCountryTurkeyDeviceHuawei P30 liteOperating SystemAndroid 10 My Question or IssueI do not see any option at all to sort by date added in the android app.On PC in a browser (chrome, vivaldi) if i click on "date added" column, nothing happen...

avemihi
Casual Listener
Plan Premium Country Turkey Device Huawei P30 lite Operating System Android 10 My Question or Issue I do not see any option at all to sort by date added in the android app. On PC in...
2022-07-11 9:59:34 AM
2023-01-21 5:12:38 PM
mcgoo222
Visitor
1992 Views
3 replies
0 likes

1992 Views
3 replies
0 likes

Solved!!Superuser Contribution App bug on Chromecast 4 HD

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which let me neither browse content nor click any button.I trie...

chennien
Newbie
Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which le...
2023-01-14 2:23:33 PM
2023-01-21 1:00:22 PM
OlafNow
Casual Listener
412 Views
3 replies
1 likes

412 Views
3 replies
1 likes

Solved!!Superuser Contribution The "add payment method" alert is there for no reason

Changed my premium plan and now I get red alert on top every time I open app

Nonnitas
Casual Listener
Changed my premium plan and now I get red alert on top every time I open app
2023-01-13 7:02:13 PM
2023-01-21 4:47:19 AM
Nonnitas
Casual Listener
230 Views
2 replies
0 likes

230 Views
2 replies
0 likes

Solved!! [Android] Run Spotify in Background Alert

Hello,I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings, but I cannot find anything related to background act...

Raja_B
Casual Listener
Hello, I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings,...
2021-01-30 2:53:15 PM
2023-01-20 9:57:51 PM
adrowl
Casual Listener
16945 Views
2 replies
1 likes
Android

16945 Views
2 replies
1 likes

Superuser Contribution Sleep Timer Disappeared - Android

PlanPremiumCountryNew ZealandDeviceHuawei Mate 20 ProOperating SystemAndroid Version 9 / EMUI 9 My Question or IssueThe sleep timer has disappeared? It was definitely available (I always use it), now after re-installing Spotify it is gone. It's like ...

Sploblet
Visitor
Plan Premium Country New Zealand Device Huawei Mate 20 Pro Operating System Android Version 9 / EMUI 9 My Question or Issue The sleep timer has disappeared? It was definitely availab...
2019-12-06 2:14:01 PM
2023-01-19 12:44:30 AM
Eni
Moderator
26670 Views
22 replies
5 likes

26670 Views
22 replies
5 likes

Superuser Contribution How can i get the best sound quality for a LM-G850 12

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

ronkaufman16
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2023-01-18 7:34:44 PM
2023-01-19 9:04:17 PM
OscarDC
Moderator
202 Views
1 replies
0 likes

202 Views
1 replies
0 likes

Superuser Contribution Last year podcasts set to 1970

Plan Premium Country Sweden Device Samsung S22 Operating System Android 13 My Question or Issue When at the front page, I filter out program and podcasts, any last year episodes are set to have been published "dd month. 1970" when it should be 2022. ...

Sanpette
Newbie
Plan Premium Country Sweden Device Samsung S22 Operating System Android 13 My Question or Issue ...
2023-01-18 7:08:01 PM
2023-01-19 8:24:25 PM
Eni
Moderator
154 Views
1 replies
0 likes

154 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify not working on a particular wifi network

When I connect to a particular WiFi network, the Spotify App says that there is no internet connection, even tho I am able to browse other apps and websites without any issues.

rrgulati
Newbie
When I connect to a particular WiFi network, the Spotify App says that there is no internet connection, even tho I am able to browse other apps and websites without any issues.
2023-01-18 3:21:27 PM
2023-01-19 7:45:34 PM
OscarDC
Moderator
1325 Views
2 replies
0 likes

1325 Views
2 replies
0 likes

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