Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50933 Views
66 replies
25 likes

50933 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881567 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881567 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27288 Views
4 replies
0 likes

27288 Views
4 replies
0 likes

thumbs down

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i don't like to my stations and repeats a ton.Are the...

tthirtythree
Regular
I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i ...
2016-03-24 7:46:26 PM
2016-04-06 3:38:12 PM
travis3997
Casual Listener
570 Views
2 replies
1 likes
support

570 Views
2 replies
1 likes

Spotify Crashes On Android App when connecting to Server

I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever I log in either thru Facebook or through email. The app just crashes. No error messages, nothing. I've trie...

user-removed
Visitor
I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever ...
2016-03-31 12:21:10 PM
2016-04-06 11:28:34 AM
Jake
Roadie
482 Views
4 replies
0 likes

482 Views
4 replies
0 likes

Plays a few songs then stops have to open phone and restart

Plays a few songs then stops I have to open my phone and restart the app

Biga21
Casual Listener
Plays a few songs then stops I have to open my phone and restart the app
2016-04-06 9:41:28 AM
2016-04-06 10:36:56 AM
Daniel
Community Legend
485 Views
2 replies
0 likes
What does this mean

485 Views
2 replies
0 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

sitabt1
Newbie
Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...
2016-04-06 4:28:22 AM
2016-04-06 10:33:19 AM
Daniel
Community Legend
564 Views
1 replies
0 likes
Connection issues
Wi-Fi

564 Views
1 replies
0 likes

Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

JebBlackwood199
Regular
Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...
2016-04-05 7:31:20 PM
2016-04-06 10:27:52 AM
Daniel
Community Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

[Android 2.3] Farewell to Gingerbread & Honeycomb

Hello community, staff here. The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 processors. We take deprecating platform versions very seriously but ...

Rorey
Spotify
Hello community, staff here. The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 p...
2014-07-18 2:16:58 PM
2016-04-06 1:23:52 AM
cyannejustinveg
Newbie
18330 Views
21 replies
2 likes

18330 Views
21 replies
2 likes

fb connection with spotify

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

april86
Newbie
I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help
2016-04-04 4:09:27 AM
2016-04-05 7:11:42 PM
Dreadlord
Community Legend
578 Views
1 replies
0 likes

578 Views
1 replies
0 likes

Spotify crashes whilst logging in (android S5)

Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wiped all information/data of Spotify from my phone/sd card and uninsta...

user-removed
Visitor
Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wi...
2016-04-05 12:22:52 PM
2016-04-05 6:20:15 PM
Daniel
Community Legend
700 Views
9 replies
0 likes

700 Views
9 replies
0 likes

Music stocks over bluetooth

Hello, i have a problem with the bluetooth playback.The playback will stop after exact 10 minutes for half a second.Whether offline or streaming. I test it with different bluetooth receiver (Jabra, Ford etc.) and with different android devices (Samsu...

BernDasBrot
Casual Listener
Hello, i have a problem with the bluetooth playback. The playback will stop after exact 10 minutes for half a second. Whether offline or streaming. I test it with differ...
2016-03-31 9:39:55 AM
2016-04-05 5:24:18 PM
BernDasBrot
Casual Listener
438 Views
3 replies
0 likes

438 Views
3 replies
0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

dr5chrone
Casual Listener
Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...
2016-04-05 8:53:49 AM
2016-04-05 5:21:16 PM
dr5chrone
Casual Listener
6620 Views
4 replies
0 likes

6620 Views
4 replies
0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

martine1282
Casual Listener
Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...
2016-04-05 8:46:33 AM
2016-04-05 5:15:54 PM
Soundofus
Spotify Star
6981 Views
7 replies
0 likes

6981 Views
7 replies
0 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Petrocelli
Music Fan
I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disapp...
2016-04-05 3:01:23 PM
2016-04-05 3:32:29 PM
Daniel
Community Legend
686 Views
3 replies
0 likes

686 Views
3 replies
0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

artemonster
Casual Listener
Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...
2016-04-05 2:32:54 PM
2016-04-05 2:35:26 PM
Daniel
Community Legend
291 Views
1 replies
0 likes

291 Views
1 replies
0 likes

Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Goldfish0519
Casual Listener
I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...
2016-04-05 4:16:39 AM
2016-04-05 2:20:00 PM
Goldfish0519
Casual Listener
735 Views
3 replies
0 likes
Error message wont play android

735 Views
3 replies
0 likes

Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

sanoc87
Newbie
Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...
2016-04-05 4:07:47 AM
2016-04-05 6:40:30 AM
osornios
Spotify Star
807 Views
1 replies
0 likes

807 Views
1 replies
0 likes

All downloaded / offline Playlists Albums and Sons lost

Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the second time within 2 weeks but didn't had this problem before. S...

maschinmike
Casual Listener
Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the seco...
2016-03-22 5:30:59 PM
2016-04-05 2:50:20 AM
TwistnSmoke
Newbie
452 Views
2 replies
1 likes

452 Views
2 replies
1 likes

SD music to main android path.

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone doesn't have an SD card tray. So theres a way to c...

IngMarioChen
Casual Listener
Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone...
2016-04-03 5:18:49 AM
2016-04-05 2:06:28 AM
IngMarioChen
Casual Listener
526 Views
2 replies
0 likes
Path
SD-card

526 Views
2 replies
0 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley
Regular
I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.
2016-04-04 7:26:26 PM
2016-04-04 11:31:09 PM
MrBizradley
Regular
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

Only certain tracks will sync from local files onto phone

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what I did). But then I tried to sync a song my friend ...

1237674480
Casual Listener
At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what...
2016-04-03 11:17:45 PM
2016-04-04 10:51:30 PM
Daniel
Community Legend
921 Views
4 replies
0 likes

921 Views
4 replies
0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Sha_man
Newbie
Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...
2016-04-04 7:40:04 PM
2016-04-04 10:45:58 PM
Daniel
Community Legend
1625 Views
1 replies
1 likes

1625 Views
1 replies
1 likes

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