Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Casual Listener
42752 Views
66 replies
25 likes

42752 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878150 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878150 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26407 Views
4 replies
0 likes

26407 Views
4 replies
0 likes

Superuser Contribution Android Auto

PlanPremiumCountryUSADevice(SAMSUNG GALAXY S22+)Operating SystemsAndroid My Question or IssueI can't search past R in the artist tab on Android Auto.

DPL1
Music Fan
Plan Premium Country USA Device (SAMSUNG GALAXY S22+) Operating Systems Android My Question or Issue I can't search past R in the artist tab on Android Auto.
2022-08-16 11:11:07 PM
2022-08-18 4:22:45 PM
Vasil
Moderator
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Superuser Contribution Can't play liked songs without shuffle

PlanPremium CountryUnited States DeviceMoto G Power Operating SystemAndroid 11 My Question or IssueI got Spotify premium for two reasons. One was because I hate ads, and the other was so I could play my liked songs in the order that I want. I can't d...

BuddyAM
Music Fan
Plan Premium Country United States Device Moto G Power Operating System Android 11 My Question or Issue I got Spotify premium for two reasons. One was because...
2022-08-16 2:44:28 AM
2022-08-18 2:02:05 AM
BuddyAM
Music Fan
733 Views
3 replies
0 likes

733 Views
3 replies
0 likes

Superuser Contribution Android app not Loading

My phone : Xiaomi 11t ProThe app open on the logo and the app it closes immediately .I tried to:- restart my phone- reinstall the app- check for updatesThank you please help me.This is the first time in 4 years that I have had a problem like this.

Davaxel410
Newbie
My phone : Xiaomi 11t Pro The app open on the logo and the app it closes immediately . I tried to: - restart my phone - reinstall the app - check for updates Thank you please help me. This is ...
2022-08-17 7:54:21 PM
2022-08-17 12:50:18 AM
Eni
Moderator
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Superuser Contribution Spotify on Airtel is saying You're Offline

PlanFree/PremiumCountryIndia / USADeviceRedmi Note 8 ProOperating SystemAndroid Oreo 10, MIUI Global 12.0.3 Stable My Question or IssueTried resetting data, rebooting, setting APN, airplane mode on/off, free app too

dustinwhitelock
Music Fan
Plan Free/Premium Country India / USA Device Redmi Note 8 Pro Operating System Android Oreo 10, MIUI Global 12.0.3 Stable My Question or Issue Tried resetting data, rebo...
2020-12-31 6:15:44 AM
2022-08-17 7:58:39 PM
MadhurJ20
Visitor
6467 Views
19 replies
0 likes

6467 Views
19 replies
0 likes

Superuser Contribution (Android)Playlists wont load

My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I have been having this issue for weeks. I used to have ...

CinnamanArtz
Visitor
My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I hav...
2022-08-15 2:06:48 AM
2022-08-17 4:35:33 PM
OscarDC
Moderator
263 Views
3 replies
1 likes

263 Views
3 replies
1 likes

Superuser Contribution [Android] Search Your Library

PlanPremiumCountryIceland Device(Samsung Galaxy S21 Ultra)Operating System(Android Oreo) My Question or IssueSpotify search through your library can't find some songs, I have tried to put Artist name or Song name both are not working. (For me - I cou...

Hopsys
Visitor
Plan Premium Country Iceland Device (Samsung Galaxy S21 Ultra) Operating System (Android Oreo) My Question or Issue Spotify search through your library can't find some son...
2022-08-15 2:04:35 PM
2022-08-16 2:30:39 PM
Yordan
Moderator
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

Superuser Contribution spotify start playing automatically

Hi,My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone.PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueHi,My...

Madmaus
Casual Listener
Hi, My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone. Plan Premium Country Netherlands Device Sam...
2020-07-01 7:59:51 AM
2022-08-16 11:31:12 AM
jdorfer
Regular
11218 Views
41 replies
2 likes

11218 Views
41 replies
2 likes

Superuser Contribution Car Subwoofer no longer playing from Spotify

PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System(Android 10) My Question or IssueMy car Subwoofer used to work but as of today I can no longer get Spotify to play thru my sub. The tuner plays fine thru the sub just not spotify, so the...

rabidmaggot
Casual Listener
Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System (Android 10) My Question or Issue My car Subwoofer used to work but as of today I can no longer get Sp...
2022-08-13 4:25:08 PM
2022-08-15 9:37:01 AM
Elena
Moderator
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Solved!!Superuser Contribution Black screen in Liked songs playlist

PlanFreeCountryIndiaDeviceRealme Narzo 30 pro 5GOperating SystemAndroid 12 My Question or IssueWhen I open my Liked songs playlist screen is black, no songs are visible. but my other playlists just work fine and all other songs are visible.

WhatsApp Image 2022-07-31 at 10.33.18 PM (1).jpeg

WhatsApp Image 2022-07-31 at 10.33.18 PM.jpeg

kaminarisensei
Casual Listener
Plan Free Country India Device Realme Narzo 30 pro 5G Operating System Android 12 My Question or Issue When I open my Liked songs playlist screen is black, no songs are visible. but ...
2022-07-31 7:09:10 PM
2022-08-13 11:55:25 PM
Eni
Moderator
726 Views
6 replies
1 likes
Android
black screen
liked songs

726 Views
6 replies
1 likes

Superuser Contribution Scroll bar keeps disappearing

Premium userFinlandOnePlus 3T (ONEPLUS A3003_28_161213)OxygenOS 3.5.4Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it is there and the songlist is easily scrollable, then after some time ...

sunellja
Casual Listener
Premium user Finland OnePlus 3T (ONEPLUS A3003_28_161213) OxygenOS 3.5.4 Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it i...
2020-02-14 6:58:19 PM
2022-08-13 10:30:35 PM
OscarDC
Moderator
2010 Views
4 replies
0 likes

2010 Views
4 replies
0 likes

Superuser Contribution [Android] Bluetooth controls don't work if Google Assistant is asked to play a song

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https://community.spotify.com/t5/Ongoing-Issues/Bluetooth-control...

charlessanders
Casual Listener
Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https...
2021-06-21 10:05:03 AM
2022-08-12 5:10:04 PM
Kungmats
Visitor
2465 Views
26 replies
11 likes
Android

2465 Views
26 replies
11 likes

Superuser Contribution Samsung S10e - mute when launched.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify and select a song to play, it will play but the sound is muted and I...

DenisM1
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Wheneve...
2022-08-10 5:44:24 PM
2022-08-11 6:55:04 PM
Taylith
Community Legend
261 Views
2 replies
1 likes

261 Views
2 replies
1 likes

Superuser Contribution App problems，helpme

I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems. My tablet is Lenovo Xiaoxin padpro2021 and Lenovo...

baigeixia
Newbie
I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems...
2022-08-08 7:01:08 AM
2022-08-11 4:47:04 PM
Lyubka
Moderator
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

Superuser Contribution Random Songs after Pause/Play

PlanPremiumCountryGermanyDeviceHuawei P40Operating SystemAndroid 10 - EMUI 12.0.0.0 My Question or IssueWith the latest update, you've brought back a long-solved problem.Situation: I keep listening to the Favorite Songs playlist. I exit the Spotify a...

CarstenRecht
Casual Listener
Plan Premium Country Germany Device Huawei P40 Operating System Android 10 - EMUI 12.0.0.0 My Question or Issue With the latest update, you've brought back a long-solved prob...
2022-08-10 9:38:03 AM
2022-08-11 2:29:46 PM
Elena
Moderator
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

Superuser Contribution Licenced LocalFiles non playing

I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as a CD. I copied it on my phone enabled local files. ...

RedCrafterLP
Casual Listener
I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as ...
2022-08-07 4:22:36 AM
2022-08-11 1:08:15 AM
Eni
Moderator
339 Views
3 replies
0 likes

339 Views
3 replies
0 likes

Superuser Contribution Weird noise on Jbl bt speaker

Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback via Spotify. At 1st i thought there is a problem with spea...

Shakemm
Newbie
Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback vi...
2022-08-09 1:20:14 PM
2022-08-10 1:36:08 PM
Alex
Spotify Legend
640 Views
1 replies
0 likes
bluetooth
charge4
Cracking Sound
JBL
noise
speaker

640 Views
1 replies
0 likes

Superuser Contribution Downloaded playlist downloads music but not pdocasts

PlanPremiumCountryUSA DeviceSamsung s20Operating SystemUtd My Question or IssueI have had an issue since the spring update where my downloaded Playlists will automatically download new music added but will not download podcasts. I have done the full ...

Sharftuck
Casual Listener
Plan Premium Country USA 🇺🇸 Device Samsung s20 Operating System Utd My Question or Issue I have had an issue since the spring update where my downloaded Playlists wil...
2022-07-28 9:26:27 PM
2022-08-09 8:30:36 PM
Eni
Moderator
341 Views
3 replies
0 likes
download issues
Download Playlists
Podcast Issues

341 Views
3 replies
0 likes

Superuser Contribution Podcast Error

PlanPremiumCountryMéxicoDeviceRealme RMX3491Operating SystemAndroid I can't delete a podcast

draegaan
Newbie
Plan Premium Country México Device Realme RMX3491 Operating System Android I can't delete a podcast
2022-08-08 6:31:43 PM
2022-08-09 7:44:31 PM
AlejaR
Moderator
172 Views
1 replies
0 likes

172 Views
1 replies
0 likes

Superuser Contribution Disable car mode

PlanPremiumCountrySpainDeviceXiaomi Mi9Operating SystemAndroid 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bluetooth, I get the car mode prompt and it is auto-enabled after a few seconds.Then ...

Screen Shot 2021-04-06 at 12.47.16 PM.png

miquel_mq
Casual Listener
Plan Premium Country Spain Device Xiaomi Mi9 Operating System Android 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bl...
2021-04-06 12:54:16 PM
2022-08-09 11:49:18 AM
Alex
Spotify Legend
2811 Views
3 replies
1 likes

2811 Views
3 replies
1 likes

[Android Auto] - Unable to navigate Spotify app on non touch screens

I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3 times in the last two days and I have never seen i...

Fiddledeedee
Roadie
I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3...
2022-08-09 2:51:32 AM
213 Views
0 replies
0 likes
Android

213 Views
0 replies
0 likes

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