Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
0x8EFABE4E
Newbie
55991 Views
68 replies
25 likes

55991 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27852 Views
5 replies
0 likes

27852 Views
5 replies
0 likes

Superuser Contribution Spotty play takes a long time to start playing, stutters and the quits altogether - any ideas.

PlanPremiumCountryOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTakes awhile for the music sound to start and once it does it will spotter and eventually stop altogether-progrees bar is always advancing. Playing through ...

estphonehome
Casual Listener
Plan Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Takes awhile for the music sound to start and once it does it will spotter and ev...
2022-05-08 12:38:02 AM
2022-07-19 8:37:56 AM
Jeremy
Spotify Legend
298 Views
3 replies
0 likes

298 Views
3 replies
0 likes

spotify stuck on loading logo on android device

my Spotify has been stuck on the loading screen since i logged out of my account on 14th June 2022, until today 18th June 2022 i still cant open spotify. i have tried everything i can find online I've tried Reinstalling the App multiple timesRestarti...

Noviraazrun
Newbie
my Spotify has been stuck on the loading screen since i logged out of my account on 14th June 2022, until today 18th June 2022 i still cant open spotify. i have tried everything i can find onli...
2022-07-18 7:57:48 AM
2022-07-18 3:15:52 PM
Taylith
Community Legend
918 Views
1 replies
2 likes

918 Views
1 replies
2 likes

Wrapped

Hi! My Spotify dosen't update after listening to songs (it dosen't say how many songs I've listened to on a specific day)Will this affect my wrapped?

Corinne31
Casual Listener
Hi! My Spotify dosen't update after listening to songs (it dosen't say how many songs I've listened to on a specific day) Will this affect my wrapped?
2022-07-16 3:32:41 PM
2022-07-18 3:09:06 PM
Taylith
Community Legend
268 Views
1 replies
1 likes

268 Views
1 replies
1 likes

I can pick songs and have unlimited skips without premium on my phone

On my android phoneI've never seen anyone else with this same situation but when I want to play songs I can pick them on any playlist and I still have ads and I can't peek to the next songs

Berriii
Regular
On my android phone I've never seen anyone else with this same situation but when I want to play songs I can pick them on any playlist and I still have ads and I can't peek to the next songs
2022-06-29 4:26:03 AM
2022-07-18 1:09:28 PM
Taylith
Community Legend
1489 Views
10 replies
1 likes

1489 Views
10 replies
1 likes

Solved!!Superuser Contribution Android Spotify app fails to start

Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc)When problem initially appeared: I logged out from devices th...

misteroks-320
Newbie
Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc) Wh...
2022-07-17 1:31:26 AM
2022-07-18 2:00:45 AM
CarlosE
Moderator
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

playlist names disappearing + clean reinstalls don't help

PlanPremium StudentCountryCanadaDeviceGoogle Pixel 5, ASUS TP412F, MSI GE76Operating SystemAndroid 12, Windows 11 My Question or IssuePlaylist names disappear either on the side bar or when adding songs to playlists on PC.On mobile, playlist names di...

user-removed
Visitor
Plan Premium Student Country Canada Device Google Pixel 5, ASUS TP412F, MSI GE76 Operating System Android 12, Windows 11 My Question or Issue Playlist names disappear either ...
2022-07-17 12:28:35 AM
142 Views
0 replies
0 likes

142 Views
0 replies
0 likes

Superuser Contribution Music pauses on shared session when another user unlocks phone or receives a whatsapp message

PlanPremiumCountryThe NetherlandsDeviceSamsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20Operating SystemAndroid 12, Android 12, Android 12 My Question or IssueI started a group session while connected to a Harman Kardon Onyx Studio 4, I can strea...

indymaat
Casual Listener
Plan Premium Country The Netherlands Device Samsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20 Operating System Android 12, Android 12, Android 12 My Question or Issue I started a...
2022-07-16 8:23:53 PM
2022-07-17 9:04:05 PM
CarlosE
Moderator
303 Views
1 replies
0 likes
pause
session
shared

303 Views
1 replies
0 likes

"Now Playing" bar not showing

Often, but not always, the bottom bar is not shown, making it impossible to access the play queue and controls. Very annoying and fairly serious bug.

Veneficus
Gig Goer
Often, but not always, the bottom bar is not shown, making it impossible to access the play queue and controls. Very annoying and fairly serious bug.
2013-01-02 10:39:23 PM
2022-07-17 2:50:40 PM
Joshigen
Visitor
8803 Views
8 replies
6 likes

8803 Views
8 replies
6 likes

Trying to Collect votes for HarmonyOS Smartwatch app but entering new idea is closed

PlanPremiumCountryTurkeyDeviceHuawei Smartwatch GT3 ProOperating SystemHarmonyOS 2 My Question or IssueHi developers,All the topics about this issue is closed because of not enough votes. I want to open a new idea and publish it in Huawei Community j...

11133328076
Newbie
Plan Premium Country Turkey Device Huawei Smartwatch GT3 Pro Operating System HarmonyOS 2 My Question or Issue Hi developers, All the topics about this issue is closed because of no...
2022-07-17 11:00:35 AM
245 Views
0 replies
3 likes

245 Views
0 replies
3 likes

Superuser Contribution Spotify randomly changes to completely different playlist/album/artist

Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon on the right hand side changes from the arrow circle...

amac1984
Newbie
Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon o...
2022-07-16 6:19:22 AM
2022-07-17 9:21:49 AM
Dian
Spotify Legend
2811 Views
1 replies
0 likes

2811 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify gets stuck on loading screen.

I have a paid suscription and for almost two month now, everytime I do a cold boot on the Spotify app on my phone, the appliaction stucks with the green loading icon when I try to select any of my own playlists. It wount display any tracks I have sto...

Dasone
Casual Listener
I have a paid suscription and for almost two month now, everytime I do a cold boot on the Spotify app on my phone, the appliaction stucks with the green loading icon when I try to select any of my ow...
2015-10-24 3:03:10 PM
2022-07-15 11:35:02 PM
Eni
Moderator
18338 Views
4 replies
0 likes

18338 Views
4 replies
0 likes

Problem in the section of "add a song", in every playlist

PlanPremium individualCountryArgentinaDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueIn every playlist, in the section to "add a song" i'm not being able to listen the fragment of the song that i select to add, in my other ...

AndiPanzeri
Visitor
Plan Premium individual Country Argentina Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue In every playlist, in the section to "add a song" i'm not bein...
2022-06-06 1:37:03 AM
2022-07-15 6:39:42 AM
Amayy
Spotify Star
195 Views
1 replies
0 likes

195 Views
1 replies
0 likes

Superuser Contribution Collaborate Playlist invite link opens to homepage.

PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra Operating SystemOne UI Version 4.1Android Verizon 12Spotify Version 8.7.44.968 My Question or IssueI am unable to access a collaborative playlist sent to me by the creator. We are both using a mobil...

zboyce
Newbie
Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System One UI Version 4.1 Android Verizon 12 Spotify Version 8.7.44.968 My Question or Issue I am unable to...
2022-07-13 7:25:08 PM
2022-07-14 8:12:33 PM
Eni
Moderator
533 Views
1 replies
0 likes

533 Views
1 replies
0 likes

Solved!! Can't see Spotify video

PlanPremiumCountry LatviaDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest version, I checked the guide, I don't have "video" tab when I click "Browse" and when I'm...

4strings
Newbie
Plan Premium Country Latvia Device Huawei P10 Operating System Android Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest ver...
2018-08-16 5:34:04 AM
2022-07-14 7:01:59 PM
user-removed
Not applicable
2634 Views
2 replies
0 likes

2634 Views
2 replies
0 likes

Superuser Contribution Cerré todas las sesiónes desde mi pc y no funciona la app

Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funcionar, al abrir la app sale el logo de Spotify y lue...

XAVIMETAL
Newbie
Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funci...
2022-07-13 4:25:46 AM
2022-07-14 3:48:21 PM
Dian
Spotify Legend
200 Views
1 replies
0 likes
App "keeps closing" after download from Playstore
Cierre sesión
Pantalla negra

200 Views
1 replies
0 likes

Superuser Contribution Downloaded

So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one.Wassuo with that??

Jimmyojeda797
Newbie
So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one. Wassuo with that??
2022-07-13 7:20:50 AM
2022-07-14 8:33:45 AM
Jeremy
Spotify Legend
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

Superuser Contribution Crackling sound while streaming Spotify via WiFi to Av receiver

PlanPremiumCountryUSADevice(OnePlus 8t kb2005, pixel 6 pro, pixel three, Dell Inspiron 7706Operating SystemWindows/Android My Question or IssueI'm having an issue where while I'm streaming there's this intermittent crackling sound that sounds like sk...

Julerobb1
Regular
Plan Premium Country USA Device (OnePlus 8t kb2005, pixel 6 pro, pixel three, Dell Inspiron 7706 Operating System Windows/Android My Question or Issue I'm having an issue whe...
2022-06-27 5:04:46 PM
2022-07-13 12:37:42 AM
Eni
Moderator
1349 Views
4 replies
1 likes

1349 Views
4 replies
1 likes

Superuser Contribution is the 30-min ad free period only once a day or what?

PlanFreeCountryUS My Question or IssueWhen I start playing a different playlist, usually once a day, it offers a video ad and then 30 minutes ad-free.It goes the full 30 minutes, my issue isn't about the length. After one 30-minute break, it begins p...

lawrencetokill
Newbie
Plan Free Country US My Question or Issue When I start playing a different playlist, usually once a day, it offers a video ad and then 30 minutes ad-free. It goes the full 30 minutes, m...
2022-07-11 5:51:23 PM
2022-07-13 5:00:29 PM
vaajy
Roadie
3644 Views
2 replies
1 likes

3644 Views
2 replies
1 likes

Solved!! Spotify still active in notification bar after pausing/pressing home or force quitting

Spotify stays active (on Android 4.1.2) in the notification bar even when I pause and press the home button of my device. This was introduced by one of the last updates. Even if I force quit the app it restarts itself and shows a notification which s...

rich01
Music Fan
Spotify stays active (on Android 4.1.2) in the notification bar even when I pause and press the home button of my device. This was introduced by one of the last updates. Even if I force quit...
2014-07-07 12:17:57 PM
2022-07-13 4:43:28 PM
KwillBee
Casual Listener
17995 Views
8 replies
0 likes

17995 Views
8 replies
0 likes

Solved!!Superuser Contribution Mobile de-synced from PC

I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there though. I have tried uninstalling, clean uninstall/rein...

Nessariaaa
Regular
I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there thou...
2022-07-09 8:07:11 AM
2022-07-13 4:46:37 AM
Carlson_Clan
Casual Listener
638 Views
8 replies
1 likes

638 Views
8 replies
1 likes

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