Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
67886 Views
69 replies
26 likes

67886 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28965 Views
5 replies
0 likes

28965 Views
5 replies
0 likes

"Now Playing" bar not showing

Often, but not always, the bottom bar is not shown, making it impossible to access the play queue and controls. Very annoying and fairly serious bug.

Veneficus
Gig Goer
Often, but not always, the bottom bar is not shown, making it impossible to access the play queue and controls. Very annoying and fairly serious bug.
2013-01-02 10:39:23 PM
2022-07-17 2:50:40 PM
Joshigen
Visitor
8902 Views
8 replies
6 likes

8902 Views
8 replies
6 likes

Trying to Collect votes for HarmonyOS Smartwatch app but entering new idea is closed

PlanPremiumCountryTurkeyDeviceHuawei Smartwatch GT3 ProOperating SystemHarmonyOS 2 My Question or IssueHi developers,All the topics about this issue is closed because of not enough votes. I want to open a new idea and publish it in Huawei Community j...

11133328076
Newbie
Plan Premium Country Turkey Device Huawei Smartwatch GT3 Pro Operating System HarmonyOS 2 My Question or Issue Hi developers, All the topics about this issue is closed because of no...
2022-07-17 11:00:35 AM
294 Views
0 replies
3 likes

294 Views
0 replies
3 likes

Superuser Contribution Spotify randomly changes to completely different playlist/album/artist

Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon on the right hand side changes from the arrow circle...

amac1984
Newbie
Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon o...
2022-07-16 6:19:22 AM
2022-07-17 9:21:49 AM
Dian
Spotify Legend
3280 Views
1 replies
0 likes

3280 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify gets stuck on loading screen.

I have a paid suscription and for almost two month now, everytime I do a cold boot on the Spotify app on my phone, the appliaction stucks with the green loading icon when I try to select any of my own playlists. It wount display any tracks I have sto...

Dasone
Casual Listener
I have a paid suscription and for almost two month now, everytime I do a cold boot on the Spotify app on my phone, the appliaction stucks with the green loading icon when I try to select any of my ow...
2015-10-24 3:03:10 PM
2022-07-15 11:35:02 PM
Eni
Moderator
18801 Views
4 replies
0 likes

18801 Views
4 replies
0 likes

Problem in the section of "add a song", in every playlist

PlanPremium individualCountryArgentinaDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueIn every playlist, in the section to "add a song" i'm not being able to listen the fragment of the song that i select to add, in my other ...

AndiPanzeri
Visitor
Plan Premium individual Country Argentina Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue In every playlist, in the section to "add a song" i'm not bein...
2022-06-06 1:37:03 AM
2022-07-15 6:39:42 AM
Amay
Spotify Star
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Superuser Contribution Collaborate Playlist invite link opens to homepage.

PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra Operating SystemOne UI Version 4.1Android Verizon 12Spotify Version 8.7.44.968 My Question or IssueI am unable to access a collaborative playlist sent to me by the creator. We are both using a mobil...

zboyce
Newbie
Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System One UI Version 4.1 Android Verizon 12 Spotify Version 8.7.44.968 My Question or Issue I am unable to...
2022-07-13 7:25:08 PM
2022-07-14 8:12:33 PM
Eni
Moderator
568 Views
1 replies
0 likes

568 Views
1 replies
0 likes

Solved!! Can't see Spotify video

PlanPremiumCountry LatviaDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest version, I checked the guide, I don't have "video" tab when I click "Browse" and when I'm...

4strings
Newbie
Plan Premium Country Latvia Device Huawei P10 Operating System Android Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest ver...
2018-08-16 5:34:04 AM
2022-07-14 7:01:59 PM
user-removed
Not applicable
2692 Views
2 replies
0 likes

2692 Views
2 replies
0 likes

Superuser Contribution Cerré todas las sesiónes desde mi pc y no funciona la app

Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funcionar, al abrir la app sale el logo de Spotify y lue...

XAVIMETAL
Newbie
Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funci...
2022-07-13 4:25:46 AM
2022-07-14 3:48:21 PM
Dian
Spotify Legend
222 Views
1 replies
0 likes
App "keeps closing" after download from Playstore
Cierre sesión
Pantalla negra

222 Views
1 replies
0 likes

Superuser Contribution Downloaded

So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one.Wassuo with that??

Jimmyojeda797
Newbie
So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one. Wassuo with that??
2022-07-13 7:20:50 AM
2022-07-14 8:33:45 AM
Jeremy
Spotify Legend
207 Views
1 replies
0 likes

207 Views
1 replies
0 likes

Superuser Contribution Crackling sound while streaming Spotify via WiFi to Av receiver

PlanPremiumCountryUSADevice(OnePlus 8t kb2005, pixel 6 pro, pixel three, Dell Inspiron 7706Operating SystemWindows/Android My Question or IssueI'm having an issue where while I'm streaming there's this intermittent crackling sound that sounds like sk...

Julerobb1
Regular
Plan Premium Country USA Device (OnePlus 8t kb2005, pixel 6 pro, pixel three, Dell Inspiron 7706 Operating System Windows/Android My Question or Issue I'm having an issue whe...
2022-06-27 5:04:46 PM
2022-07-13 12:37:42 AM
Eni
Moderator
1508 Views
4 replies
1 likes

1508 Views
4 replies
1 likes

Superuser Contribution is the 30-min ad free period only once a day or what?

PlanFreeCountryUS My Question or IssueWhen I start playing a different playlist, usually once a day, it offers a video ad and then 30 minutes ad-free.It goes the full 30 minutes, my issue isn't about the length. After one 30-minute break, it begins p...

lawrencetokill
Newbie
Plan Free Country US My Question or Issue When I start playing a different playlist, usually once a day, it offers a video ad and then 30 minutes ad-free. It goes the full 30 minutes, m...
2022-07-11 5:51:23 PM
2022-07-13 5:00:29 PM
vaajy
Roadie
4869 Views
2 replies
1 likes

4869 Views
2 replies
1 likes

Solved!! Spotify still active in notification bar after pausing/pressing home or force quitting

Spotify stays active (on Android 4.1.2) in the notification bar even when I pause and press the home button of my device. This was introduced by one of the last updates. Even if I force quit the app it restarts itself and shows a notification which s...

rich01
Music Fan
Spotify stays active (on Android 4.1.2) in the notification bar even when I pause and press the home button of my device. This was introduced by one of the last updates. Even if I force quit...
2014-07-07 12:17:57 PM
2022-07-13 4:43:28 PM
KwillBee
Casual Listener
18139 Views
8 replies
0 likes

18139 Views
8 replies
0 likes

Solved!!Superuser Contribution Mobile de-synced from PC

I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there though. I have tried uninstalling, clean uninstall/rein...

Nessariaaa
Regular
I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there thou...
2022-07-09 8:07:11 AM
2022-07-13 4:46:37 AM
Carlson_Clan
Casual Listener
771 Views
8 replies
1 likes

771 Views
8 replies
1 likes

Superuser Contribution App runs when headphones/speakers are disconnected (Android)

Hey everyone! Thanks for your reports. It appears that the the app is continuing to run rather than pause when any headphones or speakers are disconnected for our Android users. This may be causing a spike in battery usage. If you're having the same ...

Katerina
Spotify Legend
Hey everyone! Thanks for your reports. It appears that the the app is continuing to run rather than pause when any headphones or speakers are disconnected for our Android ...
2018-10-03 10:43:21 AM
2022-07-12 7:57:37 PM
OscarDC
Moderator
8318 Views
30 replies
43 likes
Android

8318 Views
30 replies
43 likes

Superuser Contribution With notifications off and not subscribing to "Mythology" Why do I get them

I am getting very annoyed. I, like many others, do not like notifications sent to my phone. At this point I have had at least minimum 5 notifications for podcasts that I am not subscribed to or follow or have even heard of. I do not listen to podcast...

Marymary1000
Casual Listener
I am getting very annoyed. I, like many others, do not like notifications sent to my phone. At this point I have had at least minimum 5 notifications for podcasts that I am not subscribed to or follo...
2022-06-28 2:56:30 PM
2022-07-12 2:33:11 PM
Marymary1000
Casual Listener
295 Views
2 replies
0 likes

295 Views
2 replies
0 likes

Superuser Contribution i can't play or pause

PlanPremiumCountryPHDeviceGalaxy note 8Operating SystemAndroid Pie 9.0 with Samsung One UI My Question or Issuei can't pause any songs from my lock screen

cxaguilera
Newbie
Plan Premium Country PH Device Galaxy note 8 Operating System Android Pie 9.0 with Samsung One UI My Question or Issue i can't pause any songs from my lock screen
2020-03-21 11:45:34 PM
2022-07-12 11:56:49 AM
Yordan
Moderator
1750 Views
4 replies
0 likes

1750 Views
4 replies
0 likes

Superuser Contribution Songs switching at random

Songs from Playlist switch at random, Usually in the middle of a song, without me hitting next or wanting the song to switch. No one is using my acct on any other device PlanPremiumCountryUsaDeviceSamsung note 20 ultra 5gOperating System(iOS 10, Andr...

Liljlee0226
Visitor
Songs from Playlist switch at random, Usually in the middle of a song, without me hitting next or wanting the song to switch. No one is using my acct on any other device Plan ...
2022-07-10 10:17:07 PM
2022-07-12 8:18:55 AM
Alex
Spotify Legend
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

Superuser Contribution Sound stopping after a few seconds

PlanPremiumCountryGermany DeviceOnePlus 7TOperating SystemLineage OS (android 11) My Question or IssueWhen I play a song after a second or two or stops the audio, but the song keeps playing. This is only happening after factory reset, and I never had...

Bubumaster
Casual Listener
Plan Premium Country Germany Device OnePlus 7T Operating System Lineage OS (android 11) My Question or Issue When I play a song after a second or two or stops the audio...
2022-07-04 11:05:35 PM
2022-07-12 6:50:23 AM
Bubumaster
Casual Listener
538 Views
2 replies
0 likes

538 Views
2 replies
0 likes

Superuser Contribution Where is the actual title field in App use?

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

New user
Visitor
The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.
2022-06-29 12:55:19 PM
2022-07-11 2:31:09 PM
Dian
Spotify Legend
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Superuser Contribution Spotify playing automatically when connected to Bluetooth

PlanPremiumCountryUnited KingdomDeviceHonor 10Operating SystemAndroid My Question or IssueIn the past week or so, Spotify has started playing automatically when I connect to Bluetooth and open the app. I've tried deleting and reinstalling the app, fo...

fitterhappier1
Casual Listener
Plan Premium Country United Kingdom Device Honor 10 Operating System Android My Question or Issue In the past week or so, Spotify has started playing automatically when I connect to ...
2022-07-05 11:29:00 AM
2022-07-11 12:25:58 PM
Alex
Spotify Legend
917 Views
4 replies
1 likes

917 Views
4 replies
1 likes

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