Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54655 Views
  • 68 replies
  • 25 likes
  • 54655 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27733 Views
  • 5 replies
  • 0 likes
  • 27733 Views
  • 5 replies
  • 0 likes

Superuser Contribution App crashes on android

PlanPremiumCountryCanada DeviceSamsung note 20 ultraOperating SystemAndroid My Question or IssueThe app crashes as soon as I hit the log in button. I'm trying to log in with my email but before I can put any email or password in it crashes and closed...

  • Casual Listener
  •   Plan Premium Country Canada  Device Samsung note 20 ultra Operating System Android    My Question or Issue The app crashes as soon as I hit the log in button. I'm try...
  • Jeremy
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Android
    Log in problem
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing album after five songs and then starts playing something else

PlayPremiumCountryUSA DeviceSamsung Galaxy S21+Operating System My Question or IssueI start playing an album on Spotify in normal order, and after the fifth song, Spotify will stop playing the album and move on to "Radio based on album". Therefore, i...

  • Regular
  • Play Premium Country USA   Device Samsung Galaxy S21+ Operating System     My Question or Issue I start playing an album on Spotify in normal order, and after the fifth song...
  • Jeremy
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Lyrics don't show on my android phone

PlanPremiumCountryGermanyDeviceNokia 7.2Operating SystemAndroid 10 My Question or IssueI don't have working lyrics on my phone and also don't have them on my previous phone, which was a Samsung M12 with Android 11. I don't have the lyrics option for ...

  • Visitor
  • Plan Premium Country Germany Device Nokia 7.2 Operating System Android 10   My Question or Issue I don't have working lyrics on my phone and also don't have them on my previous phone, ...
  • Taylith
  • Community Legend
  • 274 Views
  • 1 replies
  • 1 likes
  • 274 Views
  • 1 replies
  • 1 likes

Statusbar and navbar must be transparent

PlanPremiumCountryItalyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueAs title says, navbar and statusbar have to be transparent. It's one of the rules for a good UI in Google's guidelines, and for a good reason.It would ...

  • Casual Listener
  • Plan Premium Country Italy Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue As title says, navbar and statusbar have to be transparent. It's one of the...
  • dinomight
  • Spotify Star
  • 646 Views
  • 1 replies
  • 25 likes
  • 646 Views
  • 1 replies
  • 25 likes

Superuser Contribution Android app starts Shuffle all by itself

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S21 plusOperating SystemAndroid My Question or IssueI have an issue since a couple of days, that whenever I start any playlist or track that I have found and want to play.Everytime when I select a tra...

  • Music Fan
  • Plan Premium Country Netherlands Device Samsung Galaxy S21 plus Operating System Android   My Question or Issue I have an issue since a couple of days, that whenever I start any playli...
  • Jeremy
  • Spotify Legend
  • 1132 Views
  • 4 replies
  • 1 likes
  • 1132 Views
  • 4 replies
  • 1 likes

Superuser Contribution Adverts won't start

PlanFreeCountryUSADeviceMoto G Power ( XT2041-4 )Operating SystemAndroid 11 My Question or IssueTwo issues.1. Same two adverts constantly playing throughout the night ( taco bell & steyer university ). 2. When an advert break happens, sometimes nothi...

  • Casual Listener
  • Plan Free Country USA Device Moto G Power ( XT2041-4 ) Operating System Android 11   My Question or Issue Two issues. 1. Same two adverts constantly playing throughout the night ( t...
  • Jeremy
  • Spotify Legend
  • 453 Views
  • 5 replies
  • 0 likes
  • adverts
    lock screen
    not playing
  • 453 Views
  • 5 replies
  • 0 likes

the app is totally broken on my phone only.

PlanPremiumCountryCanada Devicenote 20 ultra Operating System Android 12My Question or Issueso when i got to log in i hit the log in button and the app crashes nothing i do fixes it ive tried uninstalling reinstalling, I've cleared the cash, and rest...

  • Casual Listener
  •   Plan Premium Country Canada  Device note 20 ultra  Operating System  Android 12 My Question or Issue so when i got to log in i hit the log in button and the app crashe...
  • Taylith
  • Community Legend
  • 399 Views
  • 1 replies
  • 1 likes
  • Android
    Android 12
    C
    Cant log in
  • 399 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working correctly

Spotify autoplay is not working for me either but its only when I am using spotify connect to stream to my chromecasts (one in the living room and one in the kitchen) that its not working and its only when I am using my android phone (pixel 4a). So w...

  • Regular
  • Spotify autoplay is not working for me either but its only when I am using spotify connect to stream to my chromecasts (one in the living room and one in the kitchen) that its not working and its onl...
  • Rei_Sundance
  • Newbie
  • 2755 Views
  • 22 replies
  • 2 likes
  • Android
  • 2755 Views
  • 22 replies
  • 2 likes

Superuser Contribution Sorting by genre from phone and playing song to desktop breaks the app.

PlanPremiumCountryUnited StatesDevicePhone: Google Pixel 6 ProComputer: Windows 10, AMD processor/GPU (if for any reason it would matter)Operating SystemAndroid 12 and Windows 10 My Question or Issue When sorting by genre on my phone and using my des...

  • Newbie
  • Plan Premium Country United States Device Phone: Google Pixel 6 Pro Computer: Windows 10, AMD processor/GPU (if for any reason it would matter) Operating System Android 12 and Windows 10 &nb...
  • Jeremy
  • Spotify Legend
  • 613 Views
  • 1 replies
  • 1 likes
  • Android
    genre
    Windows
  • 613 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pop-up of "The song has been added to your playlist" shows when not relevant

PlanPremiumCountryLatviaDeviceSamsung Galaxy Note 10+ (SM-N975F/DS)Operating SystemAndroid 12, OneUI 4.0Spotify version8.7.10.1049 beta IssueSpotify shows a pop-up as if a song would've been added to a playlist, when pressing back button from full sc...

  • Regular
  • Plan Premium Country Latvia Device Samsung Galaxy Note 10+ (SM-N975F/DS) Operating System Android 12, OneUI 4.0 Spotify version 8.7.10.1049 beta   Issue Spotify shows a pop-up as if ...
  • Kiril
  • Moderator
  • 590 Views
  • 7 replies
  • 0 likes
  • 590 Views
  • 7 replies
  • 0 likes

I am unable to play any new song on my Spotify app

I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I can search a song, but when I click on it to play it, it wo...

  • Newbie
  •   I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I ...
  • Taylith
  • Community Legend
  • 329 Views
  • 1 replies
  • 1 likes
  • 329 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Connect] How can I Remove devices?

I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove access option from APPS but it didn't work.

  • Visitor
  • I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove acc...
  • Eni
  • Moderator
  • 594 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryBoliviaDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueI have problems with the lyrics, they are not showing on my phone, I used to have a Samsung Galaxy S8 and even on that phone I couldn't see the lyrics, I ...

  • Newbie
  •   Plan Premium Country Bolivia Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue I have problems with the lyrics, they are not showing on my phone, I u...
  • Eni
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back scroll bar and/or add jump to [letter]

In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature. It would also be good to have a jump to [letter] option...

  • Visitor
  • In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature.&nbsp...
  • Eni
  • Moderator
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist radio is missing on Android

PlanPremiumCountryUSADeviceLG G8Operating SystemAndroid My Question or IssueI seem to be experiencing the same issue covered in this topic: https://community.spotify.com/t5/Ongoing-Issues/Android-Playlist-radio-feature-missing/idi-p/5153300#comments ...

  • Regular
  • Plan Premium Country USA Device LG G8 Operating System Android   My Question or Issue I seem to be experiencing the same issue covered in this topic: https://community.spotify.com...
  • Jeremy
  • Spotify Legend
  • 2474 Views
  • 12 replies
  • 0 likes
  • 2474 Views
  • 12 replies
  • 0 likes

Superuser Contribution [BUG] Songs automatically created in duplicates/triplicates

PlanPremium CountryNetherlands (but dowloaded Spotify in Sweden) DeviceAndroid (Samsung Galaxy A51) Operating SystemAndroid version 11One UI version 3.1Spotify 8.7.6.1083 My Question or IssueThis issue has been happening for a very long time for me (...

  • Regular
  • Plan Premium   Country Netherlands (but dowloaded Spotify in Sweden)   Device Android (Samsung Galaxy A51)   Operating System Android version 11 One UI version 3.1 Spotify ...
  • Elena
  • Moderator
  • 1037 Views
  • 7 replies
  • 0 likes
  • 1037 Views
  • 7 replies
  • 0 likes

I have changed my playlist cover, but when I share it on messenger or instagram story there is old

PlanPremiumCountryPolandDeviceXiaomi Mi 9Operating SystemAndroid 10 My Question or IssueI changed my playlist cover on my PC. It loaded fine on the phone and also on computer, however when I shared it to my friend at first, there was an old cover, bu...

  • Visitor
  • Plan Premium Country Poland Device Xiaomi Mi 9 Operating System Android 10   My Question or Issue I changed my playlist cover on my PC. It loaded fine on the phone and also on computer...
  • natsu90
  • Casual Listener
  • 1370 Views
  • 2 replies
  • 0 likes
  • 1370 Views
  • 2 replies
  • 0 likes

Shuffle play text changed to black

PlanPremiumCountryCanadaDeviceS21Operating SystemAndroid 11 My Question or IssueThe issue is the "Shuffle Play" text turned black.  

  • Regular
  • Plan Premium Country Canada Device S21 Operating System Android 11   My Question or Issue The issue is the "Shuffle Play" text turned black.    
  • OLDJayTheXXVII
  • Regular
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Superuser Contribution missing downloaded tracks

PlanPremiumCountryCzech Republic DeviceRedmi note 8proOperating SystemAndroid 11 My Question or IssueDownloaded tracks are missing. There were two days ago. But not today. There is nothing to listen to offline. Tried reloading the app. Tried restarti...

  • Casual Listener
  • Plan Premium Country Czech Republic   Device Redmi note 8pro Operating System Android 11   My Question or Issue Downloaded tracks are missing. There were two days ago. But n...
  • Ver
  • Spotify Legend
  • 408 Views
  • 5 replies
  • 0 likes
  • 408 Views
  • 5 replies
  • 0 likes

Superuser Contribution None of the buttons and icons showing in the app.

So I recently updated my MIUI software on my Redmi Note 10 Pro. Now when I open Spotify, none of the buttons (play, shuffle, queue, etc...) And small icons such as the green downloaded indicator are showing. I've searched on the internet for people w...

Screenshot_2022-03-05-20-15-00-645_com.spotify.music.jpg
  • Newbie
  • So I recently updated my MIUI software on my Redmi Note 10 Pro. Now when I open Spotify, none of the buttons (play, shuffle, queue, etc...) And small icons such as the green downloaded indicator are ...
  • Eni
  • Moderator
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes