Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50882 Views
  • 66 replies
  • 25 likes
  • 50882 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881517 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881517 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27282 Views
  • 4 replies
  • 0 likes
  • 27282 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution History of played

I'm looking for a SIMPLE method to view my recently played tracks.. Not the playlist they were from but just a LIST - It would also be helpful to filter the list by time / date played. Is this possible for the Andriod phone itself? Do all devices syn...

  • Newbie
  • I'm looking for a SIMPLE method to view my recently played tracks.. Not the playlist they were from but just a LIST - It would also be helpful to filter the list by time / date played. Is this possib...
  • MattSuda
  • Spotify Star
  • 18850 Views
  • 3 replies
  • 12 likes
  • 18850 Views
  • 3 replies
  • 12 likes

Looking for my play History of songs that weren't in playlist!

hiI started my playlist recently and after spotify was through with it, it played some songs that I just loved but since I was in the car I couldnt check them etc. 1 Song though was soo great that after it was done I tried to replay it but couldnt go...

  • Casual Listener
  • hi I started my playlist recently and after spotify was through with it, it played some songs that I just loved but since I was in the car I couldnt check them etc. 1 Song though was soo great that ...
  • MattSuda
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

History of songs played in order

How come there's no wait to see the songs that were actually played if you hit the wrong button you can't find anythingIf you add songs to the place you and then they play or even if they don't play and then you swipe right or left it's all gone and ...

  • Casual Listener
  • How come there's no wait to see the songs that were actually played if you hit the wrong button you can't find anything If you add songs to the place you and then they play or even if they don't pla...
  • MattSuda
  • Spotify Star
  • 694 Views
  • 2 replies
  • 0 likes
  • 694 Views
  • 2 replies
  • 0 likes

how do I check my history

PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroidMy Question or IssueI've been trying to figure out how to check my history for the past half an hour, no luck

  • Casual Listener
  • Plan Free Country  United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've been trying to figure out how to check my history for the past half an hour,...
  • MattSuda
  • Spotify Star
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
  • 1 replies
  • 0 likes

Andriod Listening History

Someone stole a pair of headphones that I own the other day, and I am trying to track down the time and location of when this happened. This would be a lot easier if I knew a time and date that I listened to a song, so I could eliminate times from my...

  • Newbie
  • Someone stole a pair of headphones that I own the other day, and I am trying to track down the time and location of when this happened. This would be a lot easier if I knew a time and date that I lis...
  • MattSuda
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Song Play History

Is there a way to see your complete play history on the app? Alternatively, if I were to log into my account on a desktop computer, would I be able to see my app's complete play list? I listened to this great song about a month or so ago, but can't r...

  • Newbie
  • Is there a way to see your complete play history on the app? Alternatively, if I were to log into my account on a desktop computer, would I be able to see my app's complete play list? I listened to t...
  • MattSuda
  • Spotify Star
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Where Did History Go?

I have the setting checked to carry on playing similar music at the ned of an album. Up until yesterday this has never worked & I've never been bothered. But yesterday at the end of an album, playback did continue with a coupe of tracks that are of i...

  • Casual Listener
  • I have the setting checked to carry on playing similar music at the ned of an album. Up until yesterday this has never worked & I've never been bothered. But yesterday at the end of an album, pla...
  • MattSuda
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Song History

I was listening to my playlists radio and heard a song I liked. I can't figure out the song title. I can't find a history option. It's annoying because I can see part of the album art on the left side of the screen but I can't click on it. How can I ...

  • Newbie
  • I was listening to my playlists radio and heard a song I liked. I can't figure out the song title. I can't find a history option. It's annoying because I can see part of the album art on the left sid...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

no thumb down in Radio.. it's 2020!!!

Premium on Android (latest/updated app). Just got back into premium.. can't believe it what a let down for basic stuff, all the times I switch back to Spotify. I hate you! So I love to listen to radios for discovering new music.Started a radio, found...

  • Visitor
  • Premium on Android (latest/updated app).   Just got back into premium.. can't believe it what a let down for basic stuff, all the times I switch back to Spotify. I hate you!   So I love...
  • samr81
  • Casual Listener
  • 940 Views
  • 2 replies
  • 1 likes
  • Android
    disappointment
    Radio
    thumb down
  • 940 Views
  • 2 replies
  • 1 likes

Superuser Contribution Single track loop turns off after next track button is pressed

PlanPremiumCountryJapanDeviceSamsung Galaxy 9+ / Windows 10 / web browser (assuming that the issue persists among the whole platform) My Question or Issue Player does not retain "repeat one track" (loop with "1" digit added to it). When the next trac...

  • Newbie
  • Plan Premium Country Japan Device Samsung Galaxy 9+ / Windows 10 / web browser (assuming that the issue persists among the whole platform)   My Question or Issue   Player does not ...
  • Alex
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on android auto - Spotify doesn't seem to be working right now

PlanPremiumCountryItalyDeviceNokia 7 plusOperating SystemAndroid One version 10 My Question or IssueIt's some week that Spotify does not work anymore on android auto.I tried to unistall the updates of Android auto and update to last version again. I ...

  • Regular
  • Plan Premium Country Italy Device Nokia 7 plus Operating System Android One version 10   My Question or Issue It's some week that Spotify does not work anymore on android auto. I trie...
  • Peter
  • Spotify Legend
  • 23755 Views
  • 18 replies
  • 3 likes
  • 23755 Views
  • 18 replies
  • 3 likes

Solved!!Superuser Contribution How to store offline music on the external SD card on andriod

first off thank you for the help if you responded very much appreciated. First off, I have a samsung Galaxy S4 and no its not rooted and I really don't want to root it either but I want to move the app spotify to my SD card but it wont let me and its...

  • Newbie
  • first off thank you for the help if you responded very much appreciated.    First off, I have a samsung Galaxy S4 and no its not rooted and I really don't want to root it either but I w...
  • Alex
  • Spotify Legend
  • 647077 Views
  • 82 replies
  • 12 likes
  • 647077 Views
  • 82 replies
  • 12 likes

Solved!!Superuser Contribution How to remove full screen album art from lock screen?

I dont want the album art taking up the whole screen. i was fine with the litte box widget. I dont need people seeing what im listening to, in case its something rather inappropriate or something weird comes up on a playlist. Is there a way to disabl...

  • Casual Listener
  • I dont want the album art taking up the whole screen. i was fine with the litte box widget. I dont need people seeing what im listening to, in case its something rather inappropriate or something wei...
  • Alex
  • Spotify Legend
  • 414643 Views
  • 15 replies
  • 42 likes
  • 414643 Views
  • 15 replies
  • 42 likes

Superuser Contribution Se pausa solo! DESESPERANTE

Siempre use Spotify en mis celulares Galaxy S sin problemas. Pero desde hace unos días tengo el S8 y es insoportable usar Spotify. Se pausa solo constantemente. CAda 10 minutos tengo q sacar el celular del bolsillo para volver a poner play (con el ri...

  • Casual Listener
  • Siempre use Spotify en mis celulares Galaxy S sin problemas. Pero desde hace unos días tengo el S8 y es insoportable usar Spotify. Se pausa solo constantemente. CAda 10 minutos tengo q sacar el celul...
  • Alex
  • Spotify Legend
  • 180186 Views
  • 11 replies
  • 35 likes
  • 180186 Views
  • 11 replies
  • 35 likes

Superuser Contribution HOW TO DELETE OFFLINE SONGS

Hi how can i remove downloaded songs not only from playlist rather also from the cell phone device?Greetings

  • Casual Listener
  • Hi how can i remove downloaded songs not only from playlist rather also from the cell phone device? Greetings
  • Alex
  • Spotify Legend
  • 335501 Views
  • 26 replies
  • 0 likes
  • 335501 Views
  • 26 replies
  • 0 likes

Superuser Contribution Sd card storage problem

When i select the sd card as a storage, all the musics can't start, or can't skipped,and also i can't enter the artist's profile and albums when the sd card selected. Internal storage is okay, musics and the other things playing without problem. I ha...

  • Visitor
  • When i select the sd card as a storage, all the musics can't start, or can't skipped,and also i can't enter the artist's profile and albums when the sd card selected. Internal storage is okay, musics...
  • Alex
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify ist trotz Internetverbindung offline

Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein Smartphone Handy. Bitte beheben

  • Newbie
  • Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein S...
  • Alex
  • Spotify Legend
  • 231349 Views
  • 12 replies
  • 42 likes
  • 231349 Views
  • 12 replies
  • 42 likes

Solved!!Superuser Contribution Remove an entry from recently played list...

How can I remove an entry (artist, album, playlist) fro my recently played list?? []sRoger

  • Music Fan
  •   How can I remove an entry (artist, album, playlist) fro my recently played list??   []s Roger
  • Alex
  • Spotify Legend
  • 222229 Views
  • 9 replies
  • 14 likes
  • 222229 Views
  • 9 replies
  • 14 likes

Superuser Contribution Spotify keeps deleting downloaded songs

Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?

  • Newbie
  • Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?
  • Alex
  • Spotify Legend
  • 111142 Views
  • 189 replies
  • 60 likes
  • 111142 Views
  • 189 replies
  • 60 likes

Solved!!Superuser Contribution How to remove liked songs

I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help.I've encountered another problem trying to remove songs. When I try to unlike ...

  • Visitor
  • I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help. I've encountered another ...
  • Alex
  • Spotify Legend
  • 119145 Views
  • 13 replies
  • 1 likes
  • 119145 Views
  • 13 replies
  • 1 likes