Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62765 Views
68 replies
26 likes

62765 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28563 Views
5 replies
0 likes

28563 Views
5 replies
0 likes

Solved!! Liked songs not playing/downloading

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 10My Question or IssueLiked songs will not play, it will not let me download the liked playlist either, I have tried reinstalling the app, clearing my cache and restarting my...

djboogy12
Casual Listener
Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 10 My Question or Issue Liked songs will not play, it will not let me download the liked playlist either, I...
2020-08-02 12:28:18 AM
2020-08-04 2:01:41 PM
djboogy12
Casual Listener
684 Views
2 replies
1 likes

684 Views
2 replies
1 likes

Superuser Contribution App freezing / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueSpotify App kept freezing and crashing yesterday, even freezing the whole phone sometimes. Followed the instructions woth clearing cache etc. and reinstal...

bn_px
Newbie
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue Spotify App kept freezing and crashing yesterday, even freezing the whole phon...
2020-08-03 9:31:27 AM
2020-08-04 11:55:52 AM
Elena
Moderator
4206 Views
1 replies
0 likes

4206 Views
1 replies
0 likes

Saved Albums disappearing

PlanPremiumCountryGermany DeviceSamsung A6 My Question or Issue I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are disappeared. When I search one of these Albums they say it's still saved and still d...

Cruuunchy
Visitor
Plan Premium Country Germany Device Samsung A6 My Question or Issue I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are ...
2020-08-03 10:56:23 PM
2020-08-04 10:27:02 AM
SoundShots
Composer
1276 Views
1 replies
1 likes

1276 Views
1 replies
1 likes

No puedo escuchar música mientras estoy en llamada

PlanPremiumCountryColombiaDeviceHuawei P30 LiteOperating SystemAndroidMy Question or IssueLo que sucede es que siempre podía escuchar música mientras estaba en llamada, pero tras una actualización de hace algunos días, ahora cuando voy a reproducir u...

obl-_9msduda
Newbie
Plan Premium Country Colombia Device Huawei P30 Lite Operating System Android My Question or Issue Lo que sucede es que siempre podía escuchar música mientras estaba en llamada, pero tras u...
2020-05-05 7:57:24 AM
2020-08-04 4:05:02 AM
mercury11
Visitor
13035 Views
4 replies
6 likes

13035 Views
4 replies
6 likes

App doesn't register songs playing

When I play music the app won't tell me a song is playing. If I have my phone connected to a device either via bluetooth or aux the music will continue to play even when the device disconnects.PlanPremiumCountryUkDeviceSamsung A70Operating SystemAndr...

emmalouise0511
Casual Listener
When I play music the app won't tell me a song is playing. If I have my phone connected to a device either via bluetooth or aux the music will continue to play even when the device disconnects. Plan...
2020-08-03 10:23:54 PM
2020-08-03 11:09:55 PM
emmalouise0511
Casual Listener
608 Views
2 replies
1 likes

608 Views
2 replies
1 likes

how does the download over cellular option work?

PlanPremiumCountry Device Operating System My Question or IssueWhy are some tracks not added to favorites? I understand this is because I am prohibited from downloading over a mobile network? Then why, if I listen to them in 2 circles, are they alrea...

Glog007
Casual Listener
Plan Premium Country Device Operating System My Question or Issue Why are some tracks not added to favorites? I understand this is because I am prohibited from d...
2020-08-03 6:52:34 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Shuffle... But not really

How does the shuffle work? Like...for real. Let's say I put several albums in a playlist and use shuffle mode, some of the track are placed randomly, but tracks from same albums are always stuck together. For example album ABCD in a playlist.There's ...

Alain0227
Visitor
How does the shuffle work? Like...for real. Let's say I put several albums in a playlist and use shuffle mode, some of the track are placed randomly, but tracks from same albums are always s...
2020-08-03 6:17:05 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Equalizer turns off on track changes. Tracks randomly stop or switch back to queue begging

PlanPremiumCountryRussiaDeviceXiaomi MI4C.Operating SystemAndroid 7.0, MIUI 9.5.2.0 Stable My Question or IssueAs title says when I switch tracks (via UI taps or on my wireless headphones, doesn't matter) sometimes equalizer does not kick in at all. ...

user-removed
Visitor
Plan Premium Country Russia Device Xiaomi MI4C. Operating System Android 7.0, MIUI 9.5.2.0 Stable My Question or Issue As title says when I switch tracks (via UI taps or on my wirele...
2020-07-17 10:30:21 AM
2020-08-03 2:41:58 PM
Spi01
Regular
633 Views
1 replies
3 likes

633 Views
1 replies
3 likes

App close when use "close all" buttom

PlanPremiumCountryRussiaDeviceSamsung galaxy s10+Operating SystemAndroid 10 My Question or Issue All music apps keep playing, but not spotify, when u close all. How fix it? And i cant attached video. Error "The file type (.mp4) is not supported. Vali...

Kaktonetak
Casual Listener
Plan Premium Country Russia Device Samsung galaxy s10+ Operating System Android 10 My Question or Issue All music apps keep playing, but not spotify, when u close all. How fi...
2020-08-03 12:41:54 PM
2020-08-03 12:44:17 PM
Kaktonetak
Casual Listener
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Solved!!Superuser Contribution Local File Synch between Desktop App on Android

PlanPremium FamilyCountryItalyDeviceOnePlus 7T, Lenvovo T460Operating SystemAndroid 10 and Windows 10My Question or IssueHello,could you tell me if is still possible to synchronize local file between Desktop and Android Phone?I've followed the instru...

LuigiParacchini
Casual Listener
Plan Premium Family Country Italy Device OnePlus 7T, Lenvovo T460 Operating System Android 10 and Windows 10 My Question or Issue Hello, could you tell me if is still possible to synchroniz...
2020-08-01 1:16:16 PM
2020-08-03 10:40:34 AM
Elena
Moderator
517 Views
3 replies
0 likes

517 Views
3 replies
0 likes

Superuser Contribution Cant view artist song list

PlanFree/PremiumCountry Device(Samsung)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I used to be able to view an artist and then where it listed a few of their songs (and more) when I would tap on it it would bring ...

Foxgold
Visitor
Plan Free/Premium Country Device (Samsung) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, I used to be able to view an artist and then ...
2020-08-02 6:56:56 AM
2020-08-03 10:04:34 AM
Ivan
Spotify Legend
472 Views
1 replies
0 likes

472 Views
1 replies
0 likes

Superuser Contribution Cryptic "that didn't work" error

Plan: Premium trialCountry: UkraineDevice: Samsung Galaxy M30sOperating System: Android 9 My Question or IssueI've recently decided to trySpotify. On my first Android smartphone it works just fine, while on the other one I'm only getting that cryptic...

_hunter
Visitor
Plan: Premium trial Country: Ukraine Device: Samsung Galaxy M30s Operating System: Android 9 My Question or Issue I've recently decided to trySpotify. On my first Android smart...
2020-08-01 9:52:32 PM
2020-08-03 9:36:51 AM
Elena
Moderator
796 Views
1 replies
0 likes

796 Views
1 replies
0 likes

Superuser Contribution Spotify has become increasingly slower and now hardly opens any items

PremiumGermany DeviceFairphone2Operating SystemAndroid 7.1.2 My Question or IssueThe app has become increasingly slower during the last two months with sometimes taking minutes to load a page. Problem occurs while being connected via WiFi as well as ...

erdwanderer
Casual Listener
Premium Germany Device Fairphone2 Operating System Android 7.1.2 My Question or Issue The app has become increasingly slower during the last two months with sometimes...
2020-08-01 2:31:50 PM
2020-08-03 9:32:01 AM
Elena
Moderator
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

[Android][Other] AutoPlay issue on Android 10

Autoplay fails to continue playback after playlist and (if made to radio) after the radio. Very rarely does it actually play continuously. My device specs are below.Android Version: 10Device: Samsung Galaxy S10e (SM-G970U)Spotify Version: 8.5.68.904

Trevanoc
Casual Listener
Autoplay fails to continue playback after playlist and (if made to radio) after the radio. Very rarely does it actually play continuously. My device specs are below. Android Version: 10 Device...
2020-08-03 6:39:04 AM
225 Views
0 replies
1 likes
Android
Other

225 Views
0 replies
1 likes

Clear currently playing song from queue

I'm not looking to clear the up-and-coming queue. I know how to do that.I'm also not looking to clear the currently playing song from my playlist. I'm satisfied with the songs in each of my playlists.I can't really get any more specific in my search ...

pajrc1234
Casual Listener
I'm not looking to clear the up-and-coming queue. I know how to do that. I'm also not looking to clear the currently playing song from my playlist. I'm satisfied with the songs in each of my playlis...
2020-08-03 3:58:33 AM
1154 Views
0 replies
1 likes

1154 Views
0 replies
1 likes

Superuser Contribution radio won't play newer music

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid My Question or IssueI've tried out the KPop Radio and noticed that it won't play newer music. It only plays music from 2000-2012. Can I change it that it plays all generati...

mint_xoxodus
Newbie
Plan Premium Country Germany Device Xiaomi Redmi Note 8 Pro Operating System Android My Question or Issue I've tried out the KPop Radio and noticed that it won't play newer mus...
2020-07-31 12:59:02 PM
2020-08-02 3:03:18 PM
Elena
Moderator
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Superuser Contribution Videos don't appear.

PlanPremiumCountryEnglandDevice(Samsung Galaxy s10e)Operating System(Android 10.) My Question or IssueMy issue is the option to watch videos don't appear the spotify app at all, the category doesn't exist on the search screen (as shown on the attache...

Matthew35
Visitor
Plan Premium Country England Device (Samsung Galaxy s10e) Operating System (Android 10.) My Question or Issue My issue is the option to watch videos don't appear the spotify ...
2020-07-31 12:29:26 PM
2020-08-02 2:51:37 PM
Elena
Moderator
540 Views
1 replies
0 likes

540 Views
1 replies
0 likes

Superuser Contribution Change Android App language

PlanPremiumCountryUkraineDeviceSamsung Galaxy S10eOperating SystemAndroid 10 My Question or IssueHi! I have an issue with Spotify Android App. I'm from Ukraine and speak Ukrainian and my phone uses Ukrainian as default language. Since there is no Ukr...

Elijah2020
Visitor
Plan Premium Country Ukraine Device Samsung Galaxy S10e Operating System Android 10 My Question or Issue Hi! I have an issue with Spotify Android App. I'm from Ukraine and speak Ukra...
2020-08-01 3:11:14 PM
2020-08-02 2:26:25 PM
Elena
Moderator
1293 Views
1 replies
0 likes

1293 Views
1 replies
0 likes

Superuser Contribution All of the songs in my liked list have gone(over800)

Im a premium member and have been for years, yesterday I updated the app and when doing so lost nearly 850 songs. When I try to re download or re like it already has the mark saying its done, u can't see any of them or listen, I have tried to restart...

Michael113
Visitor
Im a premium member and have been for years, yesterday I updated the app and when doing so lost nearly 850 songs. When I try to re download or re like it already has the mark saying its done, u can't...
2020-07-31 1:15:23 PM
2020-08-02 1:05:00 PM
Ivan
Spotify Legend
391 Views
1 replies
1 likes

391 Views
1 replies
1 likes

Superuser Contribution One album is unplayable from only my account

PlanPremiumCountryUnited StatesDeviceGalaxy S10+ My Question or IssueStarting today, one album, Tighten the Reins by Puzzle, is unplayable on my phone, my laptop and the web player. One song, All the Best, was downloaded and plays fine, but the rest ...

Antiquitus
Casual Listener
Plan Premium Country United States Device Galaxy S10+ My Question or Issue Starting today, one album, Tighten the Reins by Puzzle, is unplayable on my phone, my laptop and the web play...
2020-07-31 1:16:30 PM
2020-08-02 11:54:29 AM
Elena
Moderator
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

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