Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
67829 Views
69 replies
26 likes

67829 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28953 Views
5 replies
0 likes

28953 Views
5 replies
0 likes

Superuser Contribution Canvas feature turning it off alone

PlanFreeCountryBrazilDeviceSamsung Galaxy Core 2 Duos (SM-G355M)Operating SystemAndroid 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to do, I have already performed the procedures suggested here in the community but whe...

kcirtapw
Visitor
Plan Free Country Brazil Device Samsung Galaxy Core 2 Duos (SM-G355M) Operating System Android 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to ...
2020-02-10 1:34:06 AM
2020-02-10 10:24:42 AM
Petya
Community Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Solved!!Superuser Contribution Android app freezing and non-responsive

Plan:Premium Country: Australia DeviceOppo R15 proOperating SystemAndroid Oreo My Question or IssueMy Spotify has been largely unresponsive for the last few days. When selecting songs the wheel just keeps turning and either doesn't play at all or wil...

Euxinic
Casual Listener
Plan:Premium Country: Australia Device Oppo R15 pro Operating System Android Oreo My Question or Issue My Spotify has been largely unresponsive for the last few days...
2020-02-02 5:10:43 AM
2020-02-10 8:37:38 AM
Mario
Spotify Legend
684 Views
3 replies
0 likes

684 Views
3 replies
0 likes

Having Trouble Efficiently Creating Playlists

Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try to add a song to my Spotify playlist it puts me back to the search screen again. Then I have ...

zanderman832
Visitor
Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try t...
2020-02-10 1:09:09 AM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

Abort connection to chrome cast

PlanStudent planCountry DeviceSamsung S7Operating SystemIt's using android API 26. Don't know OS version My Question or IssueWhen you select to cast to a device, sometimes other peoples chrome casts appear. If you misclick and choose a chrome cast yo...

AlphonseSantoro
Visitor
Plan Student plan Country Device Samsung S7 Operating System It's using android API 26. Don't know OS version My Question or Issue When you select to cast to a device, sometim...
2020-02-09 10:42:08 PM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

Superuser Contribution Adds songs to my liked songs playlist in its own

PlanPremiumCountry DeviceSamsung a70Operating SystemAndroid My Question or IssueSpotify keeps adding songs to my liked songs playlist . Songs ive never listened to. By artists I don't know , in genres I don't like.

Hogar
Visitor
Plan Premium Country Device Samsung a70 Operating System Android My Question or Issue Spotify keeps adding songs to my liked songs playlist . Songs ive never listened ...
2020-02-08 4:00:51 PM
2020-02-09 5:32:56 PM
Mario
Spotify Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Superuser Contribution Spotify will NOT work on my phone

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemANDROID My Question or IssueI have tried everything to make Spotify work reliably on my phone; it will NOT work. It takes forever to load when it does and then it is super slow when it doe...

richajen
Visitor
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System ANDROID My Question or Issue I have tried everything to make Spotify work reliably on my phone; it will NOT work....
2020-02-03 3:09:46 AM
2020-02-09 2:23:49 PM
Petya
Community Legend
486 Views
1 replies
0 likes

486 Views
1 replies
0 likes

Superuser Contribution I'm unable to share a song to my Instagram story

PlanFreeCountryIndia My Question or IssueWhen I try to share any song, all the options show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram stories. Even in the 'More' section, there's no option to share to Instagram...

Xatharv
Casual Listener
Plan Free Country India My Question or Issue When I try to share any song, all the options show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram st...
2020-02-05 3:38:35 PM
2020-02-09 12:12:06 PM
Petya
Community Legend
613 Views
1 replies
0 likes

613 Views
1 replies
0 likes

Superuser Contribution Random music being added to my playlists

Plan PremiumCountryCanadaDeviceAndroid Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are music being added to all my playlists. I always delete/remove them from my playlists but they always comeback. I even block t...

D3n3k14
Visitor
Plan Premium Country Canada Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue There are music being added to all my playli...
2020-02-07 4:02:25 AM
2020-02-09 12:07:39 PM
Petya
Community Legend
525 Views
2 replies
0 likes

525 Views
2 replies
0 likes

New layout is garbage - where have the top 5 tracks of artists gine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

bobc8t
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-08 7:32:40 PM
475 Views
0 replies
0 likes

475 Views
0 replies
0 likes

Solved!! Media not provided on bluetooth

PlanPremiumCountryIsraelDeviceSamsung galaxy S10 plusOperating SystemAndroid 10 My Question or IssueSince I updated my device to android 10,each time I connect my phone to both of my cars (Mazda 3 2015 and KIA Ceed 2018) and play music from spotify, ...

Udiakuka
Casual Listener
Plan Premium Country Israel Device Samsung galaxy S10 plus Operating System Android 10 My Question or Issue Since I updated my device to android 10,each time I connect my pho...
2020-02-06 12:51:59 PM
2020-02-08 10:20:51 AM
Udiakuka
Casual Listener
5630 Views
1 replies
0 likes

5630 Views
1 replies
0 likes

Request song by voice does not use songs from my library

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid 10 My Question or IssueWhen using "OK Google" to ask for a specific song it rarely plays the song I've liked in my library. Instead it usually opts for a different version of the song or fr...

portcanuck
Visitor
Plan Premium Country Canada Device Pixel 2 Operating System Android 10 My Question or Issue When using "OK Google" to ask for a specific song it rarely plays the song I've li...
2020-02-08 7:08:24 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Lokale Dateien nicht auf Handy/Webplayer verfuegbar

Hallo!Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind, habe ich die bisher immer als Lokale Dateien eingef...

Hidelian
Visitor
Hallo! Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind...
2020-02-08 1:52:45 AM
484 Views
0 replies
0 likes
handy
Lokale Dateien
WebPlayer

484 Views
0 replies
0 likes

Playback pauses when on Bluetooth

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssuePlayback pauses after couple of seconds every time I start it. My headphones are supporting 2 devices being connected at once. It's Jabra Elite 85h. It tur...

chutch
Newbie
Plan Premium Country Poland Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Playback pauses after couple of seconds every time I start it. My headphones ar...
2020-02-07 9:49:28 PM
437 Views
0 replies
1 likes

437 Views
0 replies
1 likes

Trouble with songs skipping and jumping to web player (chrome)

PlanPremiumCountryUKDeviceOne Plus 7 ProOperating SystemAndroid Oreo My Question or IssueI'm using the Spotify app on my phone and the music keeps slipping songs, sometimes 15 seconds in, sometimes 2 and a half minutes. Can't seem to stop it with an ...

AshPed
Newbie
Plan Premium Country UK Device One Plus 7 Pro Operating System Android Oreo My Question or Issue I'm using the Spotify app on my phone and the music keeps slipping songs, someti...
2020-02-07 9:17:06 PM
2020-02-07 9:21:55 PM
Emilia_8
Community Legend
984 Views
1 replies
0 likes

984 Views
1 replies
0 likes

Superuser Contribution Albums disappear from phone, playlists do not

PlanPremiumCountryAustraliaDevice(Windows 10 PC; HTC 510 android phone)Operating System(i) My Question or IssueI have about 30 albums and 20 playlists downloaded to a SD card on my phone. For about the past 2 months, all the albums disappear from the...

piggyboy
Casual Listener
Plan Premium Country Australia Device (Windows 10 PC; HTC 510 android phone) Operating System (i) My Question or Issue I have about 30 albums and 20 playlists downloaded to a SD card...
2020-01-02 11:25:09 AM
2020-02-07 2:45:20 PM
Xenia
Moderator
1043 Views
1 replies
0 likes

1043 Views
1 replies
0 likes

Heart button and dislike button doesn't work on locked screen!

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

MarciGalusz
Casual Listener
I already tried to restart my phone or reinstall the application, but it did not work. What should I do?
2020-02-07 11:49:21 AM
2020-02-07 12:03:34 PM
Emilia_8
Community Legend
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Playback issue when connected via bluetooth

Playback issue when connected via bluetoothPlanPremiumCountryItalyDeviceSamsung S10EOperating SystemAndroid My Question or IssuePlayback stops and restarts every 15/20 secs when mobile is connected to speakers/headphone/car via Bluetooth

Rafiu80
Visitor
Playback issue when connected via bluetooth Plan Premium Country Italy Device Samsung S10E Operating System Android My Question or Issue Playback stops and restarts every 15/20 secs...
2020-02-07 11:09:51 AM
342 Views
0 replies
0 likes
bluetooth

342 Views
0 replies
0 likes

New horrible and disturbing advertising on the top of the screen

Plan PremiumCountry india Device HuaweiOperating SystemAndroid 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completely unrelated to any of my listening activity or taste!I am PAYING not to have any ki...

Kaalachandra
Newbie
Plan Premium Country india Device Huawei Operating System Android 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completel...
2020-02-07 7:17:10 AM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Superuser Contribution Metadata Doesn't Send to Radio after using another Bluetooth Audio device (such as headphones)

PlanPremiumCountry DeviceRazer Phone 2Operating SystemAndroid 9 (Pie) My Question or IssueSo as so many others have reported, when we go to use spotify via bluetooth in our vehicles (mine being Uconnect in a Ram specifically) it doesn't send the trac...

McBeats
Casual Listener
Plan Premium Country Device Razer Phone 2 Operating System Android 9 (Pie) My Question or Issue So as so many others have reported, when we go to use spotify via bluetooth in ...
2019-04-11 2:11:55 AM
2020-02-07 5:27:11 AM
Kylejohnhenry
Casual Listener
2173 Views
6 replies
4 likes

2173 Views
6 replies
4 likes

Artists get unfollowed

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy artists constantly become 'unfollowed'I've seen this has been an issue for MANY for YEARS.Any chance someone has found a fix for this??

Seekthepeak86
Visitor
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My artists constantly become 'unfollowed' I've seen this has been an issue f...
2020-02-06 12:00:43 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

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