Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
63097 Views
68 replies
26 likes

63097 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28617 Views
5 replies
0 likes

28617 Views
5 replies
0 likes

Trouble with songs skipping and jumping to web player (chrome)

PlanPremiumCountryUKDeviceOne Plus 7 ProOperating SystemAndroid Oreo My Question or IssueI'm using the Spotify app on my phone and the music keeps slipping songs, sometimes 15 seconds in, sometimes 2 and a half minutes. Can't seem to stop it with an ...

AshPed
Newbie
Plan Premium Country UK Device One Plus 7 Pro Operating System Android Oreo My Question or Issue I'm using the Spotify app on my phone and the music keeps slipping songs, someti...
2020-02-07 9:17:06 PM
2020-02-07 9:21:55 PM
Emilia_8
Community Legend
974 Views
1 replies
0 likes

974 Views
1 replies
0 likes

Superuser Contribution Albums disappear from phone, playlists do not

PlanPremiumCountryAustraliaDevice(Windows 10 PC; HTC 510 android phone)Operating System(i) My Question or IssueI have about 30 albums and 20 playlists downloaded to a SD card on my phone. For about the past 2 months, all the albums disappear from the...

piggyboy
Casual Listener
Plan Premium Country Australia Device (Windows 10 PC; HTC 510 android phone) Operating System (i) My Question or Issue I have about 30 albums and 20 playlists downloaded to a SD card...
2020-01-02 11:25:09 AM
2020-02-07 2:45:20 PM
Xenia
Moderator
1038 Views
1 replies
0 likes

1038 Views
1 replies
0 likes

Heart button and dislike button doesn't work on locked screen!

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

MarciGalusz
Casual Listener
I already tried to restart my phone or reinstall the application, but it did not work. What should I do?
2020-02-07 11:49:21 AM
2020-02-07 12:03:34 PM
Emilia_8
Community Legend
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Playback issue when connected via bluetooth

Playback issue when connected via bluetoothPlanPremiumCountryItalyDeviceSamsung S10EOperating SystemAndroid My Question or IssuePlayback stops and restarts every 15/20 secs when mobile is connected to speakers/headphone/car via Bluetooth

Rafiu80
Visitor
Playback issue when connected via bluetooth Plan Premium Country Italy Device Samsung S10E Operating System Android My Question or Issue Playback stops and restarts every 15/20 secs...
2020-02-07 11:09:51 AM
339 Views
0 replies
0 likes
bluetooth

339 Views
0 replies
0 likes

New horrible and disturbing advertising on the top of the screen

Plan PremiumCountry india Device HuaweiOperating SystemAndroid 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completely unrelated to any of my listening activity or taste!I am PAYING not to have any ki...

Kaalachandra
Newbie
Plan Premium Country india Device Huawei Operating System Android 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completel...
2020-02-07 7:17:10 AM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Superuser Contribution Metadata Doesn't Send to Radio after using another Bluetooth Audio device (such as headphones)

PlanPremiumCountry DeviceRazer Phone 2Operating SystemAndroid 9 (Pie) My Question or IssueSo as so many others have reported, when we go to use spotify via bluetooth in our vehicles (mine being Uconnect in a Ram specifically) it doesn't send the trac...

McBeats
Casual Listener
Plan Premium Country Device Razer Phone 2 Operating System Android 9 (Pie) My Question or Issue So as so many others have reported, when we go to use spotify via bluetooth in ...
2019-04-11 2:11:55 AM
2020-02-07 5:27:11 AM
Kylejohnhenry
Casual Listener
2170 Views
6 replies
4 likes

2170 Views
6 replies
4 likes

Artists get unfollowed

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy artists constantly become 'unfollowed'I've seen this has been an issue for MANY for YEARS.Any chance someone has found a fix for this??

Seekthepeak86
Visitor
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My artists constantly become 'unfollowed' I've seen this has been an issue f...
2020-02-06 12:00:43 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Solved!! local files on android

PlanPremiumCountryPoland My Question or IssueI have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it on my phone. How to solve it?

Maciej1409
Casual Listener
Plan Premium Country Poland My Question or Issue I have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it ...
2020-02-04 10:22:43 PM
2020-02-06 9:05:48 PM
Brunelicia
Community Legend
1950 Views
5 replies
0 likes

1950 Views
5 replies
0 likes

You are offline

How to Reproduce:1. Set Spotify as Offline.2. Let the authorization/ authentication token expire.3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks the application from even trying to connect. PlanPremiumCountryGe...

robintel
Regular
How to Reproduce: 1. Set Spotify as Offline. 2. Let the authorization/ authentication token expire. 3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks...
2020-02-06 2:54:44 PM
399 Views
0 replies
0 likes
Login
offline mode

399 Views
0 replies
0 likes

Solved!! Bug: Like button doesn't work in notification center or lock screen

PlanPremium CountryUnited States DeviceOneplus 6t Operating System(Oxygen OS launcher on Android 10) IssuePossible bug. The like button doesn't seem to work in the notification center or lock screen. However it works just fine within the app itself.

UnlawfulWaffle8
Newbie
Plan Premium Country United States Device Oneplus 6t Operating System (Oxygen OS launcher on Android 10) Issue Possible bug. The like button doesn't seem to w...
2020-02-06 5:00:47 AM
2020-02-06 1:39:46 PM
Emilia_8
Community Legend
489 Views
1 replies
0 likes

489 Views
1 replies
0 likes

Superuser Contribution Can listen to every one of an artist's songs except one

PlanPremiumCountryUSAOperating SystemAndroid Oreo My Question or IssueJust like it says in the title - every single one of the artist's songs is available to me except the one I actually want to listen to, but my friends who are also in my same regio...

anakhnu
Newbie
Plan Premium Country USA Operating System Android Oreo My Question or Issue Just like it says in the title - every single one of the artist's songs is available to me except the one I ...
2020-02-06 4:15:38 AM
2020-02-06 12:23:59 PM
Mario
Spotify Legend
420 Views
1 replies
0 likes
dunnohowtolabelthis
songs

420 Views
1 replies
0 likes

Superuser Contribution Why i cant find japanese song in japan?

PlanStudent Premium for 3month trialCountryJapanDeviceSamsung Galaxy 10 noteOperating SystemAndroid Oreo My Question or IssueHi I recently bought this mobile phone in Korea. But now i am living in japan. I download spotify here in jp and i tried to s...

pxxnapo69gq7cce
Visitor
Plan Student Premium for 3month trial Country Japan Device Samsung Galaxy 10 note Operating System Android Oreo My Question or Issue Hi I recently bought t...
2020-02-05 3:55:34 PM
2020-02-06 12:10:22 PM
Mario
Spotify Legend
710 Views
1 replies
0 likes

710 Views
1 replies
0 likes

Superuser Contribution Delete song from 2018 top songs

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.

Tim_seger
Newbie
Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.
2018-12-06 4:45:20 PM
2020-02-06 1:01:14 AM
zewkini
Casual Listener
8782 Views
8 replies
13 likes

8782 Views
8 replies
13 likes

Superuser Contribution Podcasts have a crackling noise on 3x speed

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhenever I try to listen to podcasts on my phone at 3x speed there's usually a very annoying crackling noise on top. I figured it was because of the bufferi...

Skellingtor97
Music Fan
Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue Whenever I try to listen to podcasts on my phone at 3x speed there's usu...
2019-12-25 4:55:26 PM
2020-02-05 3:23:01 PM
Skellingtor97
Music Fan
1399 Views
9 replies
1 likes

1399 Views
9 replies
1 likes

No display on VW Golf infotainment System - Android 7.0

Hi allI recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I would have to control the music I listen too via the app...

robwilkes
Newbie
Hi all I recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I wou...
2017-03-15 10:22:29 AM
2020-02-05 12:46:26 PM
seynaeve
Casual Listener
13432 Views
10 replies
1 likes

13432 Views
10 replies
1 likes

Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

FireBird_12
Casual Listener
Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10 My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...
2020-02-04 12:09:52 AM
2020-02-05 12:06:40 PM
Emilia_8
Community Legend
858 Views
1 replies
0 likes
bug android

858 Views
1 replies
0 likes

Superuser Contribution Cant queue albums after deleting and reinstalling app and restarting phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

xDizzyCDx
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-05 5:03:37 AM
2020-02-05 11:43:42 AM
xDizzyCDx
Casual Listener
565 Views
2 replies
0 likes

565 Views
2 replies
0 likes

Problems with Shuffle

PlanPremiumCountryAuDeviceSamsung Galaxy S10 Operating SystemAndroid My Question or IssueShuffle isn't really shuffled. Every time I add a new song to my liked songs list, the next time I shuffle play this list, these songs are played first and toget...

bangdroid
Regular
Plan Premium Country Au Device Samsung Galaxy S10 Operating System Android My Question or Issue Shuffle isn't really shuffled. Every time I add a new song to my...
2020-02-05 2:24:45 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Error al descargar podcast

PlPremiumCountryArgentina DeviceSamsung galaxy S7 edgeOperating System Android Oreo My Question or IssueHolaAl intentar descargar podcast la descarga inicia pero se cancela y me aparece un signo de exclamacion.Tengo 29GB de memoria libre y ya he rein...

Kalad
Casual Listener
PlPremium Country Argentina Device Samsung galaxy S7 edge Operating System Android Oreo My Question or Issue Hola Al intentar descargar podcast la descarga i...
2020-02-05 2:14:03 AM
620 Views
0 replies
0 likes

620 Views
0 replies
0 likes

Download Podcast Problem

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueHi When you start downloading the podcast, it is interrupted shortly after starting, it does so with all podcasts. I have 25GB free in memory and ...

Kalad
Casual Listener
Plan Premium Country Argentina Device Samsung Galaxy S7 Edge Operating System Android Oreo My Question or Issue Hi When you start downloading the podcast, it is interr...
2020-02-04 12:40:16 AM
303 Views
0 replies
0 likes
podcast

303 Views
0 replies
0 likes

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