Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51424 Views
66 replies
25 likes

51424 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881892 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881892 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27372 Views
4 replies
0 likes

27372 Views
4 replies
0 likes

Spotify won't open

I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think of, reinstalled, changed password, cleared cashe, an...

BTBlue
Visitor
I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think o...
2019-11-01 12:03:58 AM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

I dont share songs on instagram stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhen I try to share some song I don't see the Instagram Stories option,help me please? I connected to spotify via facebook. Please help me.

anilsavage
Visitor
Plan Premium Country Turkey Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue When I try to share some song I don't see the Instagram Stories option,help me p...
2019-11-01 10:41:10 PM
253 Views
0 replies
1 likes

253 Views
0 replies
1 likes

Superuser Contribution Spotify keeps redownloading my songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueEveryday Spotify redownloads my already downloaded songs. I can't listen to my downloaded songs offline for more than a day because the songs become ...

Harshallo
Regular
Plan Premium Country Belgium Device Samsung Galaxy J7 Max Operating System Android Oreo My Question or Issue Everyday Spotify redownloads my already downloaded songs. I can't li...
2019-07-06 12:39:45 AM
2019-11-01 8:59:57 PM
Harshallo
Regular
1059 Views
5 replies
3 likes

1059 Views
5 replies
3 likes

How to view songs by date?

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can view recently added songs? Or is there any convenient ...

bt-dr_8go231l
Newbie
An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can vie...
2019-11-01 6:33:04 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Annoying familiy account ads for premium users

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

silversunny
Music Fan
I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.
2019-11-01 8:58:28 AM
2019-11-01 3:55:33 PM
OneByBoo
Roadie
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Solved!!Superuser Contribution Songs downloaded from Youtube work on Spotify app for laptop but not mobile

Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. Some songs will transfer over to my mobile app, but i...

Calibrations39
Regular
Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. So...
2019-05-23 1:55:17 AM
2019-11-01 3:52:04 PM
ErikaMoon
Casual Listener
23275 Views
13 replies
3 likes

23275 Views
13 replies
3 likes

Issues with random pausing when locking screen/inactivity

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10 (SM-G973FOperating SystemAndroid 9 My Question or IssueEarlier this summer i had big issues with spotify pausing after aprox. one minute. When pressing lock button to wake up the screen the music would...

Biggiesmoke
Visitor
Plan Premium Country Norway Device Samsung Galaxy S10 (SM-G973F Operating System Android 9 My Question or Issue Earlier this summer i had big issues with spotify pausing after aprox....
2019-11-01 1:47:40 PM
462 Views
0 replies
0 likes

462 Views
0 replies
0 likes

Huawei mate 10 pro - stopped playing by display off

As soon as the display is off, the music is also off.In lock screen it playing the music again.Not so with google music, that works fine. Plan: FreeCountry: GermanyDevice: Huawei mate 10 proAndroid Version: 9

tachyonicman
Casual Listener
As soon as the display is off, the music is also off. In lock screen it playing the music again. Not so with google music, that works fine. Plan: Free Country: Germany Device: ...
2019-11-01 12:50:49 PM
2019-11-01 1:06:10 PM
tachyonicman
Casual Listener
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

Superuser Contribution Fast Forward (not skip).

PlanFree/PremiumCountryCanada Operating System Galaxy S9+Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Rewind to Spotify for Android?

ShaggySkunk-c
Roadie
Plan Free/Premium Country Canada Operating System Galaxy S9+ Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Re...
2018-06-13 11:36:48 PM
2019-11-01 11:38:07 AM
Guido
Spotify Legend
24047 Views
3 replies
5 likes

24047 Views
3 replies
5 likes

Random songs skipping

So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so far is King Gizzard and The Lizard Wizard with certai...

Sled_Deddson
Regular
So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so fa...
2019-11-01 9:27:20 AM
2019-11-01 11:11:43 AM
OneByBoo
Roadie
1083 Views
1 replies
0 likes

1083 Views
1 replies
0 likes

Android App Doesn't Stay Signed In - Losing All Offline Music Every Time. Sick Of It.

PREMIUMUKANDROID My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to download one small playlist on the gyms crappy free wifi. Went up to gy...

adamclayton2002
Casual Listener
PREMIUM UK ANDROID My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to d...
2019-10-31 7:30:21 PM
2019-11-01 1:02:47 AM
osornios
Spotify Star
680 Views
1 replies
0 likes
Android
signed out

680 Views
1 replies
0 likes

It is too difficult to give feedback

PlanPremium familyCountryMalaysia DeviceMate 20 proOperating System Android Oreo My Question or IssueHello I just spent 10 minutes trying to get help with a frustrating issue on spofity. I tried last when the issue happened last month as well, but I ...

1s1s1s1s
Casual Listener
Plan Premium family Country Malaysia Device Mate 20 pro Operating System Android Oreo My Question or Issue Hello I just spent 10 minutes trying to get help ...
2019-10-31 11:59:40 PM
2019-10-31 12:53:26 AM
osornios
Spotify Star
614 Views
1 replies
2 likes
Feedback
Help
support

614 Views
1 replies
2 likes

Song's options

When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playing and i can't stop it or play next song. I tried u...

justyna-li
Visitor
When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playi...
2019-10-31 11:09:56 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Bluetooth controls not working for JVC KD-X340BTS

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemAndroid Oxygen My Question or IssueThe Bluetooth controls skip/pause do not work for my car stereo. I tried another music streaming platform Google play music and it works perfectly. I have tried r...

Rocket09
Casual Listener
Plan Premium Country U.S. Device OnePlus 6 Operating System Android Oxygen My Question or Issue The Bluetooth controls skip/pause do not work for my car stereo. I tried another ...
2019-10-31 7:53:38 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

Dislike missing from Daily Mix

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe ability to dislike songs in the daily mix playlist is mostly missing. Most of the time th...

Dorfer52
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The ability ...
2019-10-22 6:18:27 PM
2019-10-31 5:05:34 PM
Dorfer52
Regular
2044 Views
6 replies
3 likes

2044 Views
6 replies
3 likes

App froze after pressing the more menu on a track

PlanFree CountryIndonesia Device(Xiaomi Redmi 6A) Operating System(Android Pie.) My Question or IssueI've been using the app since 2017, but i got to actively use it as of June 2019. Pressing the "More" menu on a playlist or a track always went great...

jullian_jeremy
Casual Listener
Plan Free Country Indonesia Device (Xiaomi Redmi 6A) Operating System (Android Pie.) My Question or Issue I've been using the app since 2017, but i got to act...
2019-10-31 10:18:57 AM
2019-10-31 2:57:23 PM
Luan
Spotify Star
533 Views
3 replies
0 likes
Android
bug
tracks

533 Views
3 replies
0 likes

Randomly stops

For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. At first I thought maybe my bluetooth headphones were broken but it works perfectly so long as my screen is on then it stops. It likes to pause r...

ClaudioAlves
Casual Listener
For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. At first I thought maybe my bluetooth headphones were broken but it works perfe...
2019-10-30 9:39:45 PM
2019-10-31 11:48:53 AM
ClaudioAlves
Casual Listener
907 Views
2 replies
2 likes

907 Views
2 replies
2 likes

Solved!! how to jump to a middle of a track ??

how to jump to a middle of a track ?? where is the slider to move to a middle of a track ? how to pause the track ??? (yes, i can do that from my phones) PlanPremiumCountry Devicesamsung a40Operating Systemand9

razorre
Music Fan
how to jump to a middle of a track ?? where is the slider to move to a middle of a track ? how to pause the track ??? (yes, i can do that from my phones) Plan Premi...
2019-10-30 8:53:53 AM
2019-10-31 4:49:37 AM
Luan
Spotify Star
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Playlist order

PlanPremiumCountryAustraliaDeviceSamsung A20Operating SystemAndroid Oreo My Question or IssueI have noticed recently that the look of the lists of playlists in the Android app has changed. It looks bigger and less aesthetically pleasing. About the sa...

musicalhaggis
Music Fan
Plan Premium Country Australia Device Samsung A20 Operating System Android Oreo My Question or Issue I have noticed recently that the look of the lists of playlists in the Andro...
2019-10-29 12:05:10 AM
2019-10-30 12:59:09 AM
osornios
Spotify Star
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Songs stop playing when phone screen locks

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhile playing songs on my phone, as soon as the screen times out - and locks (screen goes dark) - the song stops playing. Then I have to wake up the screen/pho...

BooksAreLife
Visitor
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue While playing songs on my phone, as soon as the screen times out - and locks (scree...
2019-10-30 7:20:25 AM
2019-10-30 12:55:15 AM
osornios
Spotify Star
6010 Views
1 replies
3 likes
Android
controls
Galaxy S10
Lock Screen Issues
Samsung
screen lock
songs stop

6010 Views
1 replies
3 likes

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