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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47407 Views
  • 66 replies
  • 25 likes
  • 47407 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880139 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880139 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26881 Views
  • 4 replies
  • 0 likes
  • 26881 Views
  • 4 replies
  • 0 likes

Superuser Contribution App instability on Galaxy S9+

PlanPremiumCountryCanadaDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueHaving a few issues. At random times the app will announce the music has stopped because the account is being used elsewhere. At times this has been true - I've bee...

  • Casual Listener
  • Plan Premium Country Canada Device Galaxy S9+ Operating System Android 9   My Question or Issue Having a few issues. At random times the app will announce the music has stopped because...
  • altonj37
  • Casual Listener
  • 975 Views
  • 2 replies
  • 0 likes
  • 975 Views
  • 2 replies
  • 0 likes

"Heart" or "Like" option not working on Spotify Radio

I was listening to the Dance/Electronic radio and for some reason When i hit the heart option it gives me an error message and it says "Sorry, we can't improve your station right now. Try again later." I'm not sure if this is a software issue or if i...

  • Newbie
  • I was listening to the Dance/Electronic radio and for some reason When i hit the heart option it gives me an error message and it says "Sorry, we can't improve your station right now. Try again later...
  • 804 Views
  • 0 replies
  • 4 likes
  • 804 Views
  • 0 replies
  • 4 likes

Playing songs in Release Radar and Mix of the Week

Plan: PremiumCountry: GermanyDevice: Moto G PlayOperating System: Android 7.1.1 Since the last update playing songs in those two playlists doesn't work properly any more. I click on the first song and instead another song further down the list starts...

  • Casual Listener
  • Plan: Premium Country: Germany Device: Moto G Play Operating System: Android 7.1.1   Since the last update playing songs in those two playlists doesn't work properly any more. I click on th...
  • 524 Views
  • 0 replies
  • 0 likes
  • 524 Views
  • 0 replies
  • 0 likes

Spotify on Android crashes when accessing menu

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid Pie with LineageOS derivative My Question or IssueApp crashes when tapping menu button and system reports segmentation fault. It started when I reflashed OS, and I tried clearing app dat...

  • Newbie
  •   Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android Pie with LineageOS derivative   My Question or Issue App crashes when tapping menu button and system repo...
  • 512 Views
  • 0 replies
  • 1 likes
  • 512 Views
  • 0 replies
  • 1 likes

Chromecast won't connect

Never had problems over the last couple years. Android on galaxy s8+. When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify logo for about 30 seconds then exits. Factory reset phone, f...

  • Casual Listener
  • Never had problems over the last couple years. Android on galaxy s8+.  When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify log...
  • Silva579
  • Casual Listener
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Latest Update - Boot loops, song pauses, crashing

After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access the settings menu. I have tried everything includin...

  • Casual Listener
  • After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access ...
  • Hkuspc40
  • Casual Listener
  • 992 Views
  • 1 replies
  • 1 likes
  • 992 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Gapless Playback

Gapless playback is turned off, however every song skips the gap of music without words and wow is it ever irritating. I have to close the app and force stop it before it goes back to normal, but then after a few songs, starts to slowly turn gapless ...

  • Casual Listener
  • Gapless playback is turned off, however every song skips the gap of music without words and wow is it ever irritating. I have to close the app and force stop it before it goes back to normal, but the...
  • SevenT
  • Casual Listener
  • 24002 Views
  • 3 replies
  • 1 likes
  • 24002 Views
  • 3 replies
  • 1 likes

Spotify Playlist starting with car bluetooth-connection

PlanPremiumCountryGermanyDeviceHuawei P20Operating SystemAndroid My Question or IssueHello, my problem is that my spotify playlist is not starting when the phone is connected with my car. (only when I start the connection again within some minutes, w...

  • Newbie
  • Plan Premium Country Germany Device Huawei P20 Operating System Android    My Question or Issue Hello, my problem is that my spotify playlist is not starting when the phone is con...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Freezing when premium ad starts

PlanFreeCountryukDevicekindle fire and pcOperating SystemAndroid and windows My Question or IssueSpotify stream OK until the ad for premium comes up. It then freezes and can only be cleared by total reboot. Tried clearing cache, tried clean re-instal...

  • Newbie
  • Plan Free Country uk Device kindle fire and pc Operating System Android and windows   My Question or Issue Spotify stream OK until the ad for premium comes up. It then freezes and can ...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Shuffle repeat song in sequence twice

PlanPremium CountryBrazil DeviceZenfone 2 (Android 6) My Question or IssueIts something thats happining with an anoying frequence. Sometimes, when the app is with shuffle/random enabled, the songs repeat 1 time before go to another song. Lets say i g...

  • Newbie
  • Plan Premium   Country Brazil   Device Zenfone 2 (Android 6)   My Question or Issue Its something thats happining with an anoying frequence.   Sometimes, when the app ...
  • 376 Views
  • 0 replies
  • 1 likes
  • 376 Views
  • 0 replies
  • 1 likes

Podcast Episode Won't Load

I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, sometimes not. I have tried listening to other episodes a...

  • Newbie
  • I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, someti...
  • 1307 Views
  • 0 replies
  • 1 likes
  • 1307 Views
  • 0 replies
  • 1 likes

Same song plays twice in shuffle

PlanPremiumCountryNorwayDeviceNokia 7 PlusOperating SystemAndroid Pie My Question or IssueThere seems to be a problem with songs doubeling up in the queue when in shuffle play.They only play twice when skipping the track. Scratch that, they play twic...

  • Newbie
  • Plan Premium Country Norway Device Nokia 7 Plus Operating System Android Pie   My Question or Issue There seems to be a problem with songs doubeling up in the queue when in shuffle pla...
  • 517 Views
  • 0 replies
  • 0 likes
  • 517 Views
  • 0 replies
  • 0 likes

Many Episodes of Podcast are not playable

PlanPremiumCountryGermany DeviceHuawei P20 proOperating SystemAndroid 9 My Question or IssueThe Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 to 21 January 2018 are not playable! The Episodes before and after this period work f...

  • Casual Listener
  • Plan Premium Country Germany  Device Huawei P20 pro Operating System Android 9   My Question or Issue The Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 ...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Some songs cannot be shared on Stories

PlanPremiumCountryBrazilDeviceGalaxy S10Operating SystemAndroid 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original Game Soundtrack. None of the songs can be shared to stories. I mean, the op...

  • Casual Listener
  • Plan Premium Country Brazil Device Galaxy S10 Operating System Android 9 (Pie)   There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original G...
  • Peter
  • Spotify Legend
  • 688 Views
  • 6 replies
  • 0 likes
  • 688 Views
  • 6 replies
  • 0 likes

Download is not working

PlanPremiumCountryGermanyDeviceHuawei p20 pro / Samsung TabOperating SystemAndroid 9 My Question or IssueHi. I use Spotify Premium on 2 Android devices. I can't download any songs to either of those. App says I have to many songs downloaded. But I ha...

  • Newbie
  • Plan Premium Country Germany Device Huawei p20 pro / Samsung Tab Operating System Android 9   My Question or Issue Hi. I use Spotify Premium on 2 Android devices. I can't download any ...
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast Audio has no connection, Spotify server down

PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...

  • Gig Goer
  • Plan Premium Country The Netherlands  Device Chromecast Audio  Operating System Android 9   My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...
  • Rick_Blaine99
  • Gig Goer
  • 1027 Views
  • 2 replies
  • 0 likes
  • Chromecast Audio Connection down
  • 1027 Views
  • 2 replies
  • 0 likes

I can't see album cover when I'm on cellular data

None of the below information is required. HoPlanPremiumCountryEl SalvadorDeviceHuawei Nexus 6POperating SystemAndroid 8.1.0 My Question or IssueI cannot see the album covers when I'm using cellular data, however I can see all of them over wifi. I ha...

  • Newbie
  • None of the below information is required. Ho Plan Premium Country El Salvador Device Huawei Nexus 6P Operating System Android 8.1.0   My Question or Issue I cannot see the album cove...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

No new albums or singles

PlanPremiumCountryPolandDevices8Operating System(android My Question or IssueSpotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs or just really obscure albums which I care nothing about. Recently however, I...

  • Casual Listener
  • Plan Premium Country Poland Device s8 Operating System (android   My Question or Issue Spotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs o...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Galaxy S9 music cuts in and out repeatedly. Factory reset didn't work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 710 Views
  • 0 replies
  • 1 likes
  • Freezing
    music cutting out
    s9
    SPINING CIRCLE
  • 710 Views
  • 0 replies
  • 1 likes

Solved!! Playlists I'm following

An my android app, how do I view the Spotify created playlists I'm following?PlanPremiumCountryu.s.Devices10Operating Systemandroid 9 My Question or Issue

  • Gig Goer
  • An my android app, how do I view the Spotify created playlists I'm following? Plan Premium Country u.s. Device s10 Operating System android 9   My Question or Issue  
  • Karaptian
  • Gig Goer
  • 670 Views
  • 2 replies
  • 0 likes
  • 670 Views
  • 2 replies
  • 0 likes