Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47079 Views
  • 66 replies
  • 25 likes
  • 47079 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879959 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879959 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26864 Views
  • 4 replies
  • 0 likes
  • 26864 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyttelogg (recently played)

PlanPremium CountryNorway DeviceSamsung S22 Operating SystemAndroid My Question or IssueI can't find the function (lyttelog) recently played on my phone.I can see It on the computer version. It was on the phone app before, showing up like a clock top...

  • Newbie
  •   Plan Premium   Country Norway   Device Samsung S22   Operating System Android   My Question or Issue I can't find the function (lyttelog) recently played on m...
  • Yordan
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no queue after the first song plays

I can select a song from my liked songs playlist and it will work fine. After the song ends it doesn't play the next song and the queue is empty.

  • Visitor
  • I can select a song from my liked songs playlist and it will work fine. After the song ends it doesn't play the next song and the queue is empty.
  • Vasil
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Only let me listen to audiobook one device

I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left

  • Newbie
  • I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left
  • Ivelina
  • Moderator
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot re-connect to speaker (Android)

Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect to any speaker unless I restart the phone. When I tr...

  • Casual Listener
  • Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect t...
  • MartinT
  • Moderator
  • 404 Views
  • 3 replies
  • 1 likes
  • 404 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to download Spotfiy app on new Huawei smartphone?

Hello, How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery.Deezer and Tidal are available, but I can't find Spotify.Are you planning to release it s...

  • Gig Goer
  • Hello,   How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery. Deezer and Tidal are availa...
  • TamiVGFGarcia
  • Casual Listener
  • 68963 Views
  • 24 replies
  • 6 likes
  • appgallery
    huawei
  • 68963 Views
  • 24 replies
  • 6 likes

Superuser Contribution Why do I not have the karaoke feature?

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

  • Casual Listener
  • My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?
  • stinajansson
  • Visitor
  • 1691 Views
  • 4 replies
  • 0 likes
  • 1691 Views
  • 4 replies
  • 0 likes

Missing Flow

I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... One of the things which I like most in spotify ...

  • Music Fan
  • I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...
  • bilouro
  • Visitor
  • 11779 Views
  • 12 replies
  • 29 likes
  • 11779 Views
  • 12 replies
  • 29 likes

Superuser Contribution How do I get audio to play on my Shokz Openrun?

Samsung A52s with Shokz Openrun.Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the headset. Any suggestions?I have reset the Shokz device, ...

  • Visitor
  • Samsung A52s with Shokz Openrun. Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the ...
  • Vasil
  • Moderator
  • 2475 Views
  • 1 replies
  • 0 likes
  • 2475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect does not work properly on Android

Basic info: spotify premium, Samsung S10, Samsung S20, Oneplus 8T. Forum has been browsed through, no help there. Router, switch, WiFi turned on and off multiple times, reseted twice. Spotify app reinstalled multiple times on all mobile devices, with...

  • Casual Listener
  • Basic info: spotify premium, Samsung S10, Samsung S20, Oneplus 8T. Forum has been browsed through, no help there. Router, switch, WiFi turned on and off multiple times, reseted twice. Spotify app rei...
  • Willmorriz
  • Casual Listener
  • 2960 Views
  • 12 replies
  • 2 likes
  • 2960 Views
  • 12 replies
  • 2 likes

Superuser Contribution I can't start the music. He only plays a certain number of songs .

Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?

  • Visitor
  • Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?
  • MartinT
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doesnt play any podcast, music play without problem

Plan PremiumCountry GermanyDevice Samsung Galaxy Tab S5eOperating System Android 11 Spotify does not play any podcast, even if i locally downladed it.Any music plays without problems.I de- and reinstalled, I emptied cache and downloads, but still it ...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy Tab S5e Operating System Android 11   Spotify does not play any podcast, even if i locally downladed it. Any music plays without proble...
  • Ivelina
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Car Bluetooth Issue

PlanFamily PremiumCountryUSADeviceGalaxy s20FEOperating SystemAndroid 13 - Tiramisu My Question or IssueSo Spotify stopped communicating with my car correctly and will no longer display information on the stereo. It still plays the content and I can ...

  • Casual Listener
  • Plan Family Premium Country USA Device Galaxy s20FE Operating System Android 13 - Tiramisu   My Question or Issue So Spotify stopped communicating with my car correctly and will n...
  • MartinT
  • Moderator
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify thinks my bluetooth headset is a car

PlanPremiumCountryUSADevicePixel 7, Bluetooth headphonesOperating SystemAndroid 13 My Question or IssueWith my old phone (a Pixel 5) and these headphones, they worked fine, but Spotify on my current Pixel 7 thinks that the headphones are a car. I had...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 7, Bluetooth headphones Operating System Android 13   My Question or Issue With my old phone (a Pixel 5) and these headphones, they worked fine, b...
  • ACGarci
  • Visitor
  • 2555 Views
  • 6 replies
  • 0 likes
  • 2555 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Audio Mixing Issue via Sideloaded Apps (Android TV) for Muting System Sound on Spotify Launch

Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted.Suggestion: I propose that whenever Spotify starts on Android TV, it mutes the system sound momentarily...

  • Roadie
  • Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted. Suggestion: I propose that whenever Spotify starts...
  • Eni
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution View remaining time on songs Android

I am not able to change view when playing songs to show remaining time on the track. On IPhone this can be changed by pressing the numbers behind (see attatchment). This does not work on Android. What to do??PlanPremiumCountryNorwayDevice Samsung Gal...

  • Newbie
  • I am not able to change view when playing songs to show remaining time on the track. On IPhone this can be changed by pressing the numbers behind (see attatchment). This  does not work on Androi...
  • Vertigelt
  • Newbie
  • 2565 Views
  • 5 replies
  • 8 likes
  • 2565 Views
  • 5 replies
  • 8 likes

Superuser Contribution Option to disable automatic playback on Bluetooth Connect

Spotify automatically opens and starts playing music whenever I connect my phone to a bluetooth device. I really need an option to disable this! This occurs on all devices I've tested and has been an issue for a while.

  • Music Fan
  • Spotify automatically opens and starts playing music whenever I connect my phone to a bluetooth device. I really need an option to disable this!   This occurs on all devices I've tested and ...
  • vanhedre
  • Newbie
  • 445856 Views
  • 58 replies
  • 79 likes
  • autoconnect
    autoplay
    bluetooth
    Connect
  • 445856 Views
  • 58 replies
  • 79 likes

no me deja descargar música en mi dispositivo

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

  • Visitor
  • me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"
  • Anyk17
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking Shuffle Twice does not unshuffle

PlanPremiumCountryirrelevant DeviceAll android devices i've used so far. Xiaomi mi 10, pixel 6, pixel 7 pro.Operating SystemAndroid 10, 11, 13. My Question or IssueThe shuffle button in the now playing screen is supposed to cycle between not shuffled...

  • Regular
  • Plan Premium Country irrelevant   Device All android devices i've used so far. Xiaomi mi 10, pixel 6, pixel 7 pro. Operating System Android 10, 11, 13.   My Question or Issue The...
  • Vasil
  • Moderator
  • 357 Views
  • 5 replies
  • 0 likes
  • 357 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't enable shuffle into default

PlanPremiumDeviceNokia 6.1 PlusOperating SystemAndroid PieMy Question or IssueIs this bug or something?This used to work in old UI but after downgrading to new UI, I can't seem to make shuffle enable by default.And no, "shuffle now" button is not the...

  • Casual Listener
  • Plan Premium Device Nokia 6.1 Plus Operating System Android Pie My Question or Issue Is this bug or something? This used to work in old UI but after downgrading to new UI, I can't seem t...
  • Susan_GP
  • Moderator
  • 1638 Views
  • 7 replies
  • 2 likes
  • 1638 Views
  • 7 replies
  • 2 likes