Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
0x8EFABE4E
Newbie
53386 Views
68 replies
25 likes

53386 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
yesterday
Sumit_Ghosh
Casual Listener
27664 Views
5 replies
0 likes

27664 Views
5 replies
0 likes

Offline

PlanFree/PremiumCountry DeviceHtcOperating System Android My Question or Issue Help please. My device is stuck offline. I have full internet connection. I can play music but not search or add anything new. Have tried logging out and back in but nothi...

duckstar421
Newbie
Plan Free/Premium Country Device Htc Operating System Android My Question or Issue Help please. My device is stuck offline. I have full internet connection. I ...
2018-09-01 3:11:45 AM
2018-09-01 4:00:28 AM
Billy-J
Spotify Star
280 Views
1 replies
0 likes
Premium

280 Views
1 replies
0 likes

Problema sonido

PlanPremiumCountryArgentinaDeviceMoto G5 PLUS My Question or Issue Tengo un problema de sonido, al activar el ecualizador, cuándo escucho una música, ya sea con o sin auriculares, el sonido sube y baja de repente, y resulta molesto. Alguna solución? ...

Bokinhan
Newbie
Plan Premium Country Argentina Device Moto G5 PLUS My Question or Issue Tengo un problema de sonido, al activar el ecualizador, cuándo escucho una música, ya sea con o ...
2018-08-31 12:45:53 AM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Solved!! Search does only find donwloaded songs on android

No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution.Any thoughts? Or the solution?

Seb1986
Casual Listener
No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution. Any thoughts? Or the solution?
2018-08-31 4:48:41 PM
2018-08-31 9:11:45 PM
Jose_M
Spotify Star
530 Views
3 replies
0 likes

530 Views
3 replies
0 likes

Solved!! [Social] Share Your Music with Friends

PlanPremiumCountryEngland DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueRecently - literally within the last couple of days - the share feature of spotify no longer works. I have rcently been sharing song links via wha...

gaz_1976
Casual Listener
Plan Premium Country England Device Samsung Galaxy S7 Edge Operating System Android 8.0.0 My Question or Issue Recently - literally within the last couple of days - the share...
2018-08-24 2:12:11 PM
2018-08-31 7:05:44 PM
AlexisBajonero
Casual Listener
1271 Views
13 replies
4 likes

1271 Views
13 replies
4 likes

Broken player

PlanPremiumCountry IsraelDeviceAdroid 6 DVROperating SystemAndroid 6.0.1 My Question or Issue Everything was fine and now the player appears broken (buttons over the picture)

Adihagbi
Newbie
Plan Premium Country Israel Device Adroid 6 DVR Operating System Android 6.0.1 My Question or Issue Everything was fine and now the player appears broken (buttons over th...
2018-08-31 3:51:13 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Beginner Shuffle Question

I have read a few threads on shuffle and they seem to be about more complicated ways to make the shuffle mode do certain things. No one seems to have my complaint so I must be doing something wrong. My question is just why when I choose shuffle play ...

Will_T
Songwriter
I have read a few threads on shuffle and they seem to be about more complicated ways to make the shuffle mode do certain things. No one seems to have my complaint so I must be doing som...
2018-08-20 12:47:07 AM
2018-08-31 3:48:01 PM
deadgreysnow
Casual Listener
650 Views
6 replies
0 likes

650 Views
6 replies
0 likes

Accidental thumbs down

PlanPremiumCountryUSA DeviceHTC ONEOperating SystemAdroid 8.0.0 My Question or Issue The thumbs down accidental hit has been reported plenty and votes on considerably. The problem that I have is not only can you not edit thumbs up and down, but the t...

howaldmg
Casual Listener
Plan Premium Country USA Device HTC ONE Operating System Adroid 8.0.0 My Question or Issue The thumbs down accidental hit has been reported plenty and votes on considerab...
2018-08-28 7:28:39 AM
2018-08-31 2:58:17 PM
Jose_M
Spotify Star
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Solved!! Playlist cover problem

DeviceSamasung Galaxy 8+ My Question or Issue Hey, I'm trying to change the playlist covers and in my phone it's not working.

Maayan13211
Regular
Device Samasung Galaxy 8+ My Question or Issue Hey, I'm trying to change the playlist covers and in my phone it's not working.
2018-08-31 9:21:35 AM
2018-08-31 2:16:26 PM
Maayan13211
Regular
1289 Views
4 replies
0 likes

1289 Views
4 replies
0 likes

Spotify starts by itself after reveing a call...

PlanFree/PremiumCountry UKDeviceSamsung S7 edge Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify starts up by itself when I get a call. Very annoying and embarrassing if I'm in a meeting etc. and reject the call, t...

Davidjmac78
Casual Listener
Plan Free/Premium Country UK Device Samsung S7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify starts up by itself w...
2018-08-28 11:46:30 AM
2018-08-31 12:18:17 PM
Davidjmac78
Casual Listener
991 Views
5 replies
0 likes

991 Views
5 replies
0 likes

Automatically put into offline mode

PlanPremiumCountry UKDeviceGoogle PixelOperating SystemAndroid Oreo My Question or Issue I keep getting put automatically into offline mode even though I am online. It says Playback (unavailable now) and the option to put myself into online mode is s...

tipladee
Newbie
Plan Premium Country UK Device Google Pixel Operating System Android Oreo My Question or Issue I keep getting put automatically into offline mode even though I am on...
2018-08-31 12:13:35 PM
265 Views
0 replies
3 likes

265 Views
0 replies
3 likes

Bonjour, je vous contacte car mon paiment Spotify c'est effectue deux fois ce mois ci (août 2018)

Mon premier paiement Spotify de 9,99 s'est effectue le 15 août 2018. Mais il y en a eu un second le 29 août 2018 de 8,00 qui ne se faot pas habituellement. Pourriez-vous m'expliquer ce que sont ces 8 euros. Et si c'est une erreur me les rendre.

lea_toune64
Newbie
Mon premier paiement Spotify de 9,99 s'est effectue le 15 août 2018. Mais il y en a eu un second le 29 août 2018 de 8,00 qui ne se faot pas habituellement. Pourriez-vous m'expliquer ce que sont ces 8...
2018-08-31 12:00:20 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Automatically put in offline mode randomly

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue9/10 times my Spotify jumps into offline mode by itself. I have no other connections, just my phone and shut down pc at home. I can solve it for a short peri...

AshPaw
Regular
Plan Premium Country Sweden Device Samsung Galaxy S8+ Operating System Android My Question or Issue 9/10 times my Spotify jumps into offline mode by itself. I have no other con...
2018-08-31 10:13:22 AM
554 Views
0 replies
2 likes

554 Views
0 replies
2 likes

Use local (Non-Spotify) Files in Playlists

PlanPremiumCountryUSA DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI have a collection of rare/old tracks that are not available on Spotify or any other streaming service.I'd like to incorporate them into Spotify Playlists t...

JamesCygnus
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I have a collection of rare/old tracks that are not available...
2018-08-28 5:03:16 AM
2018-08-31 9:11:43 AM
Joe
Community Legend
529 Views
3 replies
0 likes

529 Views
3 replies
0 likes

I get placed in offline mode automatically

PlanPremiumCountry SwedenDeviceSamsung galaxy s8+Operating SystemAndroid My Question or Issue9/10 times my Spotify jumps into offline mode by itself. I have no other connections, just my phone and shut down pc at home. I can solve it for a short peri...

AshPaw
Regular
Plan Premium Country Sweden Device Samsung galaxy s8+ Operating System Android My Question or Issue 9/10 times my Spotify jumps into offline mode by itself. I have no other con...
2018-08-29 1:35:25 PM
2018-08-31 8:55:22 AM
AshPaw
Regular
621 Views
5 replies
0 likes

621 Views
5 replies
0 likes

Solved!! Favorites

Samsung Galaxy S8 I went to play my favorites but it says I have not liked anything yet. I have artists and albums liked, which automatically adds the songs too. The songs went show up though. I go to the specific song and it's already liked, so I ta...

Jorellana89
Newbie
Samsung Galaxy S8 I went to play my favorites but it says I have not liked anything yet. I have artists and albums liked, which automatically adds the songs too. The songs went show up thoug...
2018-08-30 12:15:41 AM
2018-08-31 7:58:42 AM
Loxer
Community Legend
427 Views
1 replies
0 likes
Not showing up

427 Views
1 replies
0 likes

Unable to share music

PlanPremiumCountryMalaysia DeviceNokia 8 (Android 8.1.0)Operating SystemAndroid Oreo 8.1.0 1 August 2018 Security Patch My Question or Issue When I select "Share" the whole app freeze and restarts, whereby it should appear the "share menu" that allow...

ZhWei99
Newbie
Plan Premium Country Malaysia Device Nokia 8 (Android 8.1.0) Operating System Android Oreo 8.1.0 1 August 2018 Security Patch My Question or Issue When I sele...
2018-08-31 2:21:17 AM
2018-08-31 6:20:47 AM
Billy-J
Spotify Star
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Earphones

PlanPremiumCountry ArgentinaDeviceSamsung j7Operating SystemAndroind 7 My Question or Issue Hi! I got a J7 2016 android phone. I was listening to music on spotify when suddenly it stops. I took my phone to a service, and after a really long week, the...

-jvsbz_afzwpo
Casual Listener
Plan Premium Country Argentina Device Samsung j7 Operating System Androind 7 My Question or Issue Hi! I got a J7 2016 android phone. I was listening to music on spotify w...
2018-08-30 11:24:49 PM
2018-08-31 3:48:28 AM
-jvsbz_afzwpo
Casual Listener
278 Views
2 replies
0 likes

278 Views
2 replies
0 likes

Share button crashes Spotify app Pixel 1 Andoid v9 patch update Aug 5 2018

PlanFreeCountryUS DevicePixel 1 Andoid v9 patch update Aug 5 2018 My Question or IssueThe share button on a playlist, song or album crashes the spotify app. This started yesterday Aug 22 2018.Was working fine prior. Tried uninstalling Spotify app and...

Growroom
Casual Listener
Plan Free Country US Device Pixel 1 Andoid v9 patch update Aug 5 2018 My Question or Issue The share button on a playlist, song or album crashes the spotify app. This s...
2018-08-23 9:08:50 PM
2018-08-30 9:49:00 PM
ken4runner7
Music Fan
1066 Views
9 replies
8 likes

1066 Views
9 replies
8 likes

unable to search

Plan PremiumCountry MalaysiaDevicesamsung galaxy s6Operating Systemandroid 7.0 My Question or Issue i cannot search for songs. whenever i want to search for a songs it says that i currently in offline mode. i have checked the offline and its not enab...

faizarfa
Newbie
Plan Premium Country Malaysia Device samsung galaxy s6 Operating System android 7.0 My Question or Issue i cannot search for songs. whenever i want to search for a ...
2018-08-30 9:18:08 PM
262 Views
0 replies
1 likes

262 Views
0 replies
1 likes

Why Spotify use 1.7Gb of my internal storage without any downloaded songs?

PlanPremium DeviceHonor 7Operating SystemAndroid My Question or Issue Why Spotify use a lot of my internal storage without any downloaded songs?

Fedev91
Newbie
Plan Premium Device Honor 7 Operating System Android My Question or Issue Why Spotify use a lot of my internal storage without any downloaded songs?
2018-08-30 7:27:55 PM
2018-08-30 8:49:16 PM
Loxer
Community Legend
794 Views
1 replies
0 likes
internal storage
memory

794 Views
1 replies
0 likes

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