Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52246 Views
67 replies
25 likes

52246 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882304 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882304 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27506 Views
4 replies
0 likes

27506 Views
4 replies
0 likes

Solved!! App en pantalla bloqueada

Estimados, en un principio, mientras reproducía música en mi S6 edge de spotify, con la pantalla bloqueada podía cambiar el tema que escuchaba y demás opciones que ya no las tengo.Cada vez que quiero pasar un tema, tengo que desbloquear el teléfono y...

AguSalta
Newbie
Estimados, en un principio, mientras reproducía música en mi S6 edge de spotify, con la pantalla bloqueada podía cambiar el tema que escuchaba y demás opciones que ya no las tengo. Cada vez que quie...
2016-02-12 4:54:02 AM
2018-02-05 4:10:45 AM
ivanchra
Newbie
170458 Views
25 replies
2 likes

170458 Views
25 replies
2 likes

Volume too low on android app

After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and their sound is fine on spotify is behaving like thi...

ricomcbrain
Regular
After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and ...
2015-05-11 4:44:28 PM
2018-02-05 1:26:34 AM
kimera23
Newbie
44173 Views
6 replies
2 likes
low
Sound Quality
volume

44173 Views
6 replies
2 likes

Can't get access to Premium on my Android

Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutting down the program, restarting my phone.. Still do...

user-removed
Visitor
Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutti...
2018-02-04 7:23:22 PM
2018-02-04 10:14:32 PM
Joe
Community Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

I can't use sd card storage in Android app

Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't appears. The sd-card appears well installed in my phone. Thanks to all.

Pepemar
Casual Listener
Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't appears. The sd-card appears well installed in my phone. Thanks to all.
2018-02-04 10:43:12 AM
2018-02-04 7:29:34 PM
Patife_br
Newbie
602 Views
1 replies
0 likes

602 Views
1 replies
0 likes

Weird Audio 'Blips' When Playing Spotify On Chromecast

Hi there, When casting Spotify from my phone, there are some songs that have very strange audio artifacts / blips present that are not present when playing them elsewhere. I play the songs through my phone's speakers, through a speaker system via an ...

Jendon
Regular
Hi there, When casting Spotify from my phone, there are some songs that have very strange audio artifacts / blips present that are not present when playing them elsewhere. I play the songs t...
2017-04-23 11:10:40 PM
2018-02-04 5:10:47 PM
xinux
Casual Listener
5758 Views
13 replies
4 likes
Android
iphone

5758 Views
13 replies
4 likes

Widget/Buttons Not working

I have an android phone with the latest version of Spotify on it. When I am in the lock screen and the Spotify widget shows, I cannot advance to the next song or go back. Only the pause/play button works. Also, from the home screen if i pull down the...

TShank91
Newbie
I have an android phone with the latest version of Spotify on it. When I am in the lock screen and the Spotify widget shows, I cannot advance to the next song or go back. Only the pause/play button w...
2016-10-21 9:29:07 PM
2018-02-04 4:52:46 PM
Briscoeja
Newbie
7598 Views
9 replies
7 likes
Android
buttons
Widget

7598 Views
9 replies
7 likes

Se sigue pausando

Buenas noches.Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion.Reinstalar el sistema operativo y el app nada ha funcionado.Esta instalado en un huawei P9 android 6.0Agradezco su pronta colabor...

weirdmechanix
Casual Listener
Buenas noches. Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion. Reinstalar el sistema operativo y el app nada ha funcionado. Esta in...
2017-12-20 1:11:46 AM
2018-02-04 4:15:17 PM
laRous07
Newbie
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

spotify stops: pause or shuts down

Hello,I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0.When I open the spotify on the phone, after a few minuts (maybe less) it just stops playing, shuts down or just ...

flavikiwi
Casual Listener
Hello, I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0. When I open the spotify on the phone, after a few minuts ...
2018-01-27 3:47:25 AM
2018-02-04 2:30:32 PM
flavikiwi
Casual Listener
478 Views
3 replies
0 likes

478 Views
3 replies
0 likes

Mobile data

Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data to listen to it?

Holdz
Newbie
Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data...
2018-02-04 4:49:33 AM
2018-02-04 12:41:48 PM
jsannn
Community Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Radio is missing from Android app

Hello all, Can anyone help me find the radio stations section in the Android app? It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio tab at the bottom, next to playlists, search, home etc.. but there is n...

tonybrown32
Casual Listener
Hello all, Can anyone help me find the radio stations section in the Android app? It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio...
2017-12-27 5:26:29 PM
2018-02-04 11:46:09 AM
Cutiebiz
Newbie
4534 Views
3 replies
1 likes

4534 Views
3 replies
1 likes

Music Videos on android

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to some songs but when i open the same play list and s...

TownysBMX
Casual Listener
Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to ...
2018-02-04 10:40:25 AM
646 Views
0 replies
0 likes

646 Views
0 replies
0 likes

It doesent plays songs

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?.Ingen skillnad i installningarna heller.

Gojz
Casual Listener
Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?. Ingen skillnad i installningarna heller.
2018-02-04 8:10:28 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

How do I remove downloaded music?

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximum number of downloads, and I need to remove some to...

SeanMorse
Newbie
So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximu...
2018-02-04 6:01:41 AM
2018-02-04 8:02:45 AM
latrelljennings
Regular
466 Views
3 replies
0 likes

466 Views
3 replies
0 likes

Doesn't download playlists in Android

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both have enough storage, tried with different playlists...

ahmetgundo
Regular
My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both ...
2018-02-04 4:34:23 AM
352 Views
0 replies
0 likes
Android fix it
Download bug
Download Playlists
Downloading playlist

352 Views
0 replies
0 likes

Albums or songs don't work

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.Device: Redmi Note 3

Ravneet
Casual Listener
Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi No...
2018-02-04 1:52:07 AM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Spotify claims I'm offline when on WiFi, works fine on 4G

Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) w...

alorion
Newbie
Hi! I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the ...
2018-02-03 12:11:18 AM
769 Views
0 replies
12 likes

769 Views
0 replies
12 likes

Spotify opens and starts playing after phone call

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background necessarily. It's very disruptive and actually startles...

Danielleliving
Newbie
I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background nece...
2017-05-29 10:42:45 PM
2018-02-03 11:38:27 PM
BMM194
Newbie
28214 Views
11 replies
27 likes

28214 Views
11 replies
27 likes

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

joepontones
Newbie
Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!
2018-02-03 9:14:43 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Ads for new releases covering app

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it or to dismiss it. I'm a premium user since many year...

Supergregg
Regular
So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it o...
2017-10-20 9:57:47 PM
2018-02-03 9:10:46 PM
ancient_void
Newbie
546 Views
3 replies
2 likes

546 Views
3 replies
2 likes

Spotify controls unresponsive on Galaxy S8 lockscreen and smartwatch

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwatch controls will function but only for a few hours...

Holesinozone
Newbie
Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwa...
2018-02-02 2:42:17 AM
2018-02-03 5:42:52 PM
naheedsaddique
Music Fan
1217 Views
3 replies
3 likes

1217 Views
3 replies
3 likes

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