Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59741 Views
68 replies
26 likes

59741 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28294 Views
5 replies
0 likes

28294 Views
5 replies
0 likes

Storage issues

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I can do it? Hope that anybody can help me because I...

m_greek
Newbie
Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I...
2018-01-26 9:03:51 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Carpeta de Descarga

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se puede elegir donde descargar?

Lily81
Newbie
Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se pued...
2018-01-26 5:34:05 PM
2018-01-26 8:06:20 PM
user-removed
Not applicable
1308 Views
1 replies
0 likes

1308 Views
1 replies
0 likes

Google Assistant keeps asking me to sign in with the same account, even though I have. What gives?

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I sign into Spotify with my email that I use on Google,...

RichK66
Newbie
I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I si...
2018-01-26 5:48:00 PM
1132 Views
0 replies
0 likes

1132 Views
0 replies
0 likes

My premium account doesnt work, but they keep removing the money of my bank monthly.

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

nsl909616
Newbie
My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.
2018-01-26 1:41:59 PM
2018-01-26 5:06:00 PM
Joe
Community Legend
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

Google Assistant integration with Spotify

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open Spotify but it never plays the song. Hope someone c...

Bbcac
Newbie
I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open ...
2018-01-26 3:25:42 PM
2018-01-26 4:59:06 PM
Joe
Community Legend
507 Views
1 replies
1 likes

507 Views
1 replies
1 likes

Won't skip tracks on Android Auto

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

kriskayoo
Newbie
Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.
2018-01-26 4:34:39 PM
917 Views
0 replies
0 likes

917 Views
0 replies
0 likes

BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being sto...

user-removed
Visitor
Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up ...
2018-01-26 2:43:12 PM
1519 Views
0 replies
3 likes

1519 Views
0 replies
3 likes

Spotify app looses the ability to connect to internet

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the internet runs on my phone with no problem at all. I can ...

Biozd
Newbie
Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the inter...
2018-01-26 7:31:14 AM
2018-01-26 1:08:42 PM
NgWengHim99
Newbie
718 Views
1 replies
1 likes

718 Views
1 replies
1 likes

Play on demand

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still gets ads and uses my data.will i be charge for usin...

user-removed
Visitor
Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still ...
2018-01-26 1:01:08 PM
823 Views
0 replies
0 likes

823 Views
0 replies
0 likes

Spotify Update: Offline Playlists gone

Samsung S7 + Android 7.0:Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's files on the sd card. And I have to download every playli...

JanneyRu
Newbie
Samsung S7 + Android 7.0: Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's file...
2018-01-17 5:51:25 PM
2018-01-26 12:29:50 PM
elfranchu
Casual Listener
651 Views
2 replies
0 likes

651 Views
2 replies
0 likes

Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why? Also, how do I separate interaction between...

crixus1
Casual Listener
For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone kn...
2018-01-18 4:41:48 AM
2018-01-26 12:28:41 PM
elfranchu
Casual Listener
855 Views
2 replies
0 likes

855 Views
2 replies
0 likes

Downloaded songs have been deleted continually by spotify

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time, I'm downloading them in my sd card, in past the pr...

muratunver99
Casual Listener
I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time,...
2018-01-25 12:32:49 PM
2018-01-26 12:25:29 PM
muratunver99
Casual Listener
597 Views
2 replies
2 likes

597 Views
2 replies
2 likes

Spotify on Android Auto hangs on listing albums

Hallo,since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed up. Album list in the normal Spotify app works as usu...

crispinus
Casual Listener
Hallo, since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed ...
2017-12-07 9:02:27 PM
2018-01-26 9:49:01 AM
Frank79
Casual Listener
1642 Views
7 replies
11 likes

1642 Views
7 replies
11 likes

Downloading isn't working

For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know how I can check this. I've tried deleting songs and still ...

MamaSam
Casual Listener
For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know h...
2018-01-26 7:30:46 AM
2018-01-26 8:38:06 AM
TheBrickSlayer
Roadie
709 Views
1 replies
1 likes

709 Views
1 replies
1 likes

UNable to choose specific songs

Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2 Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of songs in mute mode. It will only allow me to play songs on SH...

rodz610
Casual Listener
Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2 Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of...
2014-12-12 3:22:55 PM
2018-01-26 1:19:24 AM
yaboirowan
Newbie
25699 Views
12 replies
0 likes
Android
asia
asus
asus zenfone
choosing songs
zenfone 5

25699 Views
12 replies
0 likes

I can't sort by artist in my library

Hi, I just started using Spotify so I might just be doing something wrong but when I use Spotify on my laptop (Macbook Air), I can go to my library and sort it all by artist, which is the way I prefer, it's what I'm used to. But when I use Spotify on...

FinSpin
Newbie
Hi, I just started using Spotify so I might just be doing something wrong but when I use Spotify on my laptop (Macbook Air), I can go to my library and sort it all by artist, which is the wa...
2018-01-26 1:11:57 AM
396 Views
0 replies
0 likes

396 Views
0 replies
0 likes

Massive data usage on Android

Hi all. I found this topic under the iPhone category but the solution was to reinstall.Not only did I do that several times but I also happened to get a new phone. I have filed a case with spotify,, but no answers. Besides, users can be the most help...

Troydmb17
Casual Listener
Hi all. I found this topic under the iPhone category but the solution was to reinstall. Not only did I do that several times but I also happened to get a new phone. I have filed a case with...
2018-01-25 5:18:42 PM
2018-01-25 11:18:00 PM
Troydmb17
Casual Listener
1128 Views
4 replies
0 likes

1128 Views
4 replies
0 likes

problema al descargar musica a la sd

tengo un problema a la hora de descargar musica de spotify en la sd. Cuando estoy descargando las canciones me sale un aviso que ya no tengo espacio en el alamacenamiento pero me queda un monton de espacio disponible.

musiclover1975
Newbie
tengo un problema a la hora de descargar musica de spotify en la sd. Cuando estoy descargando las canciones me sale un aviso que ya no tengo espacio en el alamacenamiento pero me queda un monton de e...
2018-01-25 9:50:29 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Google Assistant no longer able to control Spotify - 8.4.37.587

8.4.37.587 Issue: Google Assistant will open Spotify but will not control Spotify in any way. It will work correctly if you FORCE close Spotify in App Settings but will revert to not working correctly as soon as you close the Spotify App. I had a 2 h...

riskosd
Casual Listener
8.4.37.587 Issue: Google Assistant will open Spotify but will not control Spotify in any way. It will work correctly if you FORCE close Spotify in App Settings but will revert to not w...
2018-01-25 7:38:41 PM
601 Views
0 replies
4 likes

601 Views
0 replies
4 likes

Offline songs does not work anymore

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Mattone99
Regular
For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...
2018-01-24 10:08:24 PM
2018-01-25 7:10:53 PM
Mattone99
Regular
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

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