Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48145 Views
66 replies
25 likes

48145 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880503 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880503 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26948 Views
4 replies
0 likes

26948 Views
4 replies
0 likes

Private Profile

Hey, is there a way that I can set my profile permanently on private so people cannot see who I follow, including my followers because i always get troubled for this and I would really like to know if this is possible, thanks

conorellis2015
Newbie
Hey, is there a way that I can set my profile permanently on private so people cannot see who I follow, including my followers because i always get troubled for this and I would really like to know i...
2018-01-10 2:16:14 AM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Solved!! Cannot Login on Android App

App does not want to get me logged to accountUsername and Password are correct Reseted the password - no changereinstalled the app - no changeweb login - works

feadlsl6dr72evl
Casual Listener
App does not want to get me logged to account Username and Password are correct Reseted the password - no change reinstalled the app - no change web login - works
2018-01-09 6:05:52 PM
2018-01-09 12:32:44 AM
antman60
Casual Listener
1857 Views
6 replies
0 likes

1857 Views
6 replies
0 likes

Encrypted sd card causes Spotify to lose offline music

Every time after my device reboots, Spotify changes offline storage from sd card storage to device storage. Spotify then begins downloading all of the saved music to the device storage. Changing the storage location does not stop the download to devi...

metagrapher
Regular
Every time after my device reboots, Spotify changes offline storage from sd card storage to device storage. Spotify then begins downloading all of the saved music to the device storage. Changing the ...
2016-06-29 9:11:49 PM
2018-01-09 11:53:37 PM
bill_hobkins
Casual Listener
3959 Views
9 replies
10 likes

3959 Views
9 replies
10 likes

Superuser Contribution Encrypted SD Card Saving Bug - Samsung Galaxy S7

I guess I run into a bug. Can you verify or possibly offer a solution? Pre-requisites:1- Android Encrypted SD Card Steps:1- Open App2- Select SD Card as Storage3- Download a playlist4- Restart the device Expected:Storage stays as SD Card Result:Stora...

user-removed
Visitor
I guess I run into a bug. Can you verify or possibly offer a solution? Pre-requisites: 1- Android Encrypted SD Card Steps: 1- Open App 2- Select SD Card as Storage 3- Download a...
2016-05-25 9:06:09 PM
2018-01-09 11:53:03 PM
bill_hobkins
Casual Listener
44374 Views
32 replies
16 likes

44374 Views
32 replies
16 likes

Stop automatic playing of recommended music with Premium

I have a Spotify premium account, and I often download whole music albums for offline listening when I'm driving. Recently, after the whole album I've downloaded has finished playing, recommended songs will start automatically playing that I haven't ...

millej16
Casual Listener
I have a Spotify premium account, and I often download whole music albums for offline listening when I'm driving. Recently, after the whole album I've downloaded has finished playing, recommende...
2017-01-22 10:56:54 PM
2018-01-09 10:31:33 PM
poperalover
Casual Listener
2348 Views
4 replies
1 likes

2348 Views
4 replies
1 likes

Last.Fm doesn't have a full spotify listening history after connecting

Sooo i've had spotify premium for about a year and a half or so, and i just now connected to try and get a full listening history, and it only showed what i had "scrobbled" from 2014 when i originally joined last.fm and what i had listened to after i...

HasDylgato
Newbie
Sooo i've had spotify premium for about a year and a half or so, and i just now connected to try and get a full listening history, and it only showed what i had "scrobbled" from 2014 when i originall...
2018-01-09 8:38:54 PM
562 Views
0 replies
1 likes

562 Views
0 replies
1 likes

'Online gehen' Button

Es scheint der Online gehen Button ist ohne wirkliche Funktion! Tausendmal drauf gedrückt nichts passiert Spotify bleibt offline. Das macht eine rasche Suche selbst im WLAN unmöglich! Für 10euro im Monat kann man eine einwandfreie Funktion der App er...

philb86
Casual Listener
Es scheint der Online gehen Button ist ohne wirkliche Funktion! Tausendmal drauf gedrückt nichts passiert Spotify bleibt offline. Das macht eine rasche Suche selbst im WLAN unmöglich! Für 10euro im M...
2015-10-01 8:15:20 PM
2018-01-09 6:56:37 PM
Catrin
Newbie
20364 Views
4 replies
1 likes

20364 Views
4 replies
1 likes

primium for family

hello, we have a premium for family account and we wanted to add someone to your site do not know because I get white pictures and have tried everything now?

Sccbeemster
Newbie
hello, we have a premium for family account and we wanted to add someone to your site do not know because I get white pictures and have tried everything now?
2018-01-09 6:25:32 PM
355 Views
0 replies
0 likes

355 Views
0 replies
0 likes

Can't Select Playback Device Before Playback Commences

Why must I start playback on the phone before I can then select the preferred playback device? In this case an Arcam SR250. So the choices are to faff about playing something you don't want to listen to, select the correct playback device & then go f...

RBZ5416
Newbie
Why must I start playback on the phone before I can then select the preferred playback device? In this case an Arcam SR250. So the choices are to faff about playing something you don't want ...
2018-01-09 6:18:54 PM
667 Views
0 replies
1 likes

667 Views
0 replies
1 likes

Android App keeps downloading songs I didn't want

It's been multiple weeks of this issue. For whatever season, my Spotify app on Android keeps downloading Enima's newest album. It's not on my phone or computer. I've never even heard of the dude, but it keeps trying to download it over and over.

versusChou
Casual Listener
It's been multiple weeks of this issue. For whatever season, my Spotify app on Android keeps downloading Enima's newest album. It's not on my phone or computer. I've never even heard of the dude, but...
2018-01-08 9:43:19 PM
2018-01-09 5:08:33 PM
versusChou
Casual Listener
524 Views
4 replies
0 likes

524 Views
4 replies
0 likes

Auto closed

Hi everyoneSometimes the app just crash and I don't know why so the music stop. This problem comes from Spotify because when I use others app it works fine. I already try to use the button "delete everything except the app" but nothing the bug is sti...

Remopong
Regular
Hi everyone Sometimes the app just crash and I don't know why so the music stop. This problem comes from Spotify because when I use others app it works fine. I already try to use the button "delete ...
2018-01-09 1:13:38 PM
2018-01-09 4:55:02 PM
Nico
Community Legend
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

Download playlists and albums to SD card disappears after closing Spotify

I want to download playlists and albums to listen offline during my vacation. I am downloading to a 16GB SD card. Every download is fine, I see a green symbol in the playlist or album. After I stop Spotify and start again, it appears that most downlo...

elan-49
Newbie
I want to download playlists and albums to listen offline during my vacation. I am downloading to a 16GB SD card. Every download is fine, I see a green symbol in the playlist or album. After I stop S...
2017-08-06 12:25:30 PM
2018-01-09 4:00:29 PM
bobknapp
Casual Listener
486 Views
2 replies
0 likes

486 Views
2 replies
0 likes

.

Timcsi
Casual Listener
.
2017-11-29 3:30:52 PM
2018-01-09 3:51:06 PM
Timcsi
Casual Listener
1479 Views
6 replies
3 likes

1479 Views
6 replies
3 likes

Crackling / buzzing

Hi!I experience very unpleasent sounds (crackling/buzing type) - they tend to occur especially during slower and 'clearer' music (piano, soft rock) every 10-30 seconds. The device is Moto G3 and the Spotify tends to be the only app causing the proble...

Azbest
Newbie
Hi! I experience very unpleasent sounds (crackling/buzing type) - they tend to occur especially during slower and 'clearer' music (piano, soft rock) every 10-30 seconds. The device is Moto G3 and th...
2018-01-09 2:54:58 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Using Spotify while abroad doesn't work on Wifi

Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying for Premium is the be able to use Spotify when i travel and I...

PierrePetitpas
Newbie
Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying f...
2015-07-29 3:26:39 PM
2018-01-09 2:34:43 PM
tomjoadhun
Newbie
511 Views
2 replies
0 likes

511 Views
2 replies
0 likes

Cards not working

I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!

DevanKav7
Newbie
I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!
2016-12-03 7:39:34 PM
2018-01-09 1:43:14 PM
CrypticHernia
Casual Listener
600 Views
2 replies
0 likes

600 Views
2 replies
0 likes

No sound when playing music.

App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a common issue with no real answer on how to fix it. I've...

Travmanthegreat
Newbie
App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a comm...
2018-01-09 7:37:12 AM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Not responding on phone

Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work

Emma1989
Newbie
Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work
2018-01-09 6:26:16 AM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Tracks "Play" but there is no Sound using Bluetooth in a car

I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. But I've also tried this with my new car and a new phone, Pi...

user-removed
Visitor
I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. ...
2017-10-08 4:11:59 PM
2018-01-09 1:58:53 AM
Auggievf
Newbie
4257 Views
2 replies
0 likes
Android
bluetooth
bored
no sound

4257 Views
2 replies
0 likes

I am having trouble logging in with Facebook. I

I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account restored than I will cancel. So can you please help me ...

RosalynMason
Newbie
I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account rest...
2018-01-08 12:11:00 AM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

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