Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62453 Views
68 replies
26 likes

62453 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28533 Views
5 replies
0 likes

28533 Views
5 replies
0 likes

Volume problems with Spotify ???????

I discovered recently that Spotify is heard low, the same at medium or maximum volume, with the headphones or speakers of the smartphone. Compare Google Play Music and Spotify in extreme audio quality and Spotify is heard lower, being a premium user ...

joselv94
Casual Listener
I discovered recently that Spotify is heard low, the same at medium or maximum volume, with the headphones or speakers of the smartphone. Compare Google Play Music and Spotify in extreme audio qualit...
2018-01-17 10:01:35 AM
790 Views
0 replies
1 likes

790 Views
0 replies
1 likes

Album art

hi the album covers don't appear in my lockscreen can you help me im using huawei p9 lite

eray26
Newbie
hi the album covers don't appear in my lockscreen can you help me im using huawei p9 lite
2018-01-17 7:28:56 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Downloaded/Offline collection turning itself off

First off sorry if this has another thread - hard to describe the problem to search for a solution. My problem is that every now and again my downloaded collection will disappear - not the saved data requiring it to be redownloaded - everything that ...

abam42
Newbie
First off sorry if this has another thread - hard to describe the problem to search for a solution. My problem is that every now and again my downloaded collection will disappear - not the s...
2018-01-17 5:01:33 AM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Nao consigo entrar

Minha mae comecou a usar o aplicativo no Android dela no modo free e fazendo login pelo Facebook, quando mudou para pacote premium familiar, nao consegue mais o acesso! Vem a mensagem de que no momento ela encontra-se off-line e precisa conectar-se, ...

mayara_z
Casual Listener
Minha mae comecou a usar o aplicativo no Android dela no modo free e fazendo login pelo Facebook, quando mudou para pacote premium familiar, nao consegue mais o acesso! Vem a mensagem de que no momen...
2018-01-09 1:36:00 AM
2018-01-17 2:26:05 AM
Bittencourt
Spotify Star
4373 Views
7 replies
0 likes

4373 Views
7 replies
0 likes

Download local files only

Hi folks, I tried to make a playlist dedicated to my local files and then I tried to download it on my phone but the files just didn't sync. The only way for me to play my non Spotify mp3s was to download my whole playlist, which filled my phone to t...

Oguh
Casual Listener
Hi folks, I tried to make a playlist dedicated to my local files and then I tried to download it on my phone but the files just didn't sync. The only way for me to play my non Spotify mp3s was to dow...
2018-01-16 1:49:38 AM
2018-01-16 11:41:10 PM
ryanknighton88
Casual Listener
466 Views
3 replies
0 likes

466 Views
3 replies
0 likes

Song skips first several minutes

In the past week, I've noticed a specific song starts 3+ minutes in. If I manually readjust the time slider, all good. But if I select that specific song or it's in a playlist, the song starts at the same 3+ minute mark. I chose to clear cache and al...

nwman97
Newbie
In the past week, I've noticed a specific song starts 3+ minutes in. If I manually readjust the time slider, all good. But if I select that specific song or it's in a playlist...
2018-01-16 7:43:31 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Download playlist only on Android

Is it possible to download a playlist only in spotify app? I know that Songs allow that but I can't put my local files there.

Ultradrum
Newbie
Is it possible to download a playlist only in spotify app? I know that Songs allow that but I can't put my local files there.
2018-01-16 7:29:12 PM
453 Views
0 replies
0 likes

453 Views
0 replies
0 likes

Tracks won't download to SD card

Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. TroubleshootingPlease follow the below troubleshooting steps to see if you can resolve the...

emmaljonesbz
Regular
Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. Troubleshooting...
2014-09-14 1:55:17 PM
2018-01-16 7:13:45 PM
Cwighty14
Newbie
5504 Views
5 replies
0 likes

5504 Views
5 replies
0 likes

Albums not appearing on artists page

So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Spotify) then they come up (they are registered as al...

freya_mck
Newbie
So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Sp...
2018-01-16 6:52:30 PM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Music on Spotify is slowed and is impossible to listen only when the screen is locked

Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem!The music is getting unlistenable when I lock the screen, it's getting really slow and there are a lot of crackling sounds (and sometimes even when t...

Maxencerlt
Newbie
Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem! The music is getting unlistenable when I lock the screen, it's getting really slo...
2018-01-16 6:33:15 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Solved!! Adapt Sound

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

AloneKiwi
Newbie
Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality
2014-08-28 8:16:40 AM
2018-01-16 4:23:04 PM
khassardetempla
Newbie
10789 Views
7 replies
0 likes

10789 Views
7 replies
0 likes

Superuser Contribution "Your running mix" playlist unavailable

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

eszelegeszelekk
Casual Listener
The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...
2017-06-22 8:17:05 PM
2018-01-16 4:17:46 PM
kdcichocki
Newbie
2248 Views
8 replies
1 likes

2248 Views
8 replies
1 likes

Solved!! Spotify can not cast to chromecast audio and chromecast

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge).On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop images. On Chromecast audio i can hear the connectio...

apos
Casual Listener
Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge). On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop...
2016-11-05 6:33:07 PM
2018-01-16 4:17:41 PM
ConorBDelaney76
Newbie
87523 Views
21 replies
3 likes

87523 Views
21 replies
3 likes

Using Spotify on Android Auto stereo

I am buying a new car which has Android Auto on the touchscreen. I know it sounds a silly question to ask but if you play Spotify using Android Auto, would you be using mobile data or not. Please reply back if you can. Thanks

Jason250870
Casual Listener
I am buying a new car which has Android Auto on the touchscreen. I know it sounds a silly question to ask but if you play Spotify using Android Auto, would you be using mobile data or not. &nb...
2018-01-16 3:58:51 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Spotify won't play all songs

I have shuffle turned off but Spotify still won't play the entire playlist. It only plays the first 100 songs and won't go further. My account is premium

Mackatron
Newbie
I have shuffle turned off but Spotify still won't play the entire playlist. It only plays the first 100 songs and won't go further. My account is premium
2018-01-16 2:37:27 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Solved!! Help! Spotify android app keeps crashing

Hello Spotify hive mind.Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail.Is anyone else having this problem and is there an easy...

limaike
Casual Listener
Hello Spotify hive mind. Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail....
2017-05-04 12:01:15 PM
2018-01-16 1:57:03 PM
Rajimon
Newbie
46268 Views
30 replies
0 likes

46268 Views
30 replies
0 likes

Spotify Connect und der Kundenbetrug

Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird. Ich habe einen Premium Family Account. Dazu nur zwei Connect Geraete. Einaml ein Sonos Play 3 und ein Yamaha R...

kevbus86
Casual Listener
Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird. Ich habe einen Premium Family Account. Dazu nur zw...
2018-01-16 12:47:49 PM
2018-01-16 1:48:10 PM
kevbus86
Casual Listener
1076 Views
1 replies
0 likes

1076 Views
1 replies
0 likes

New phone, logged in, none of my music is there.

I got a new Samsung Galaxy S8. I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc). My account and music on my PC is unchanged. I've tried restarting...

bryanwilkins001
Casual Listener
I got a new Samsung Galaxy S8. I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc). My...
2018-01-16 2:21:21 AM
2018-01-16 10:59:44 AM
jmdesin892
Roadie
507 Views
3 replies
0 likes

507 Views
3 replies
0 likes

Spotify freezes on start on Sony A1 TV (Android TV)

I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I opened Spotify on my iPhone and it finds the TV as a de...

Minus
Regular
I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I open...
2018-01-16 8:43:05 AM
1156 Views
0 replies
2 likes
Android TV
freeze
Sony

1156 Views
0 replies
2 likes

When I try to open playlist, it bounces straight to Discover Weekly so I cant open playlists. Help

I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was good, then at 6 pm the Discover Weekly thing starte...

Hoonay
Newbie
I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was ...
2018-01-16 7:15:50 AM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

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