Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
0x8EFABE4E
Newbie
55941 Views
68 replies
25 likes

55941 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27841 Views
5 replies
0 likes

27841 Views
5 replies
0 likes

Galaxy S8+ -- Spotify Freezes

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load.I've tried all the other recommended fixes I've found here in the forum a...

f8sharbinger
Newbie
After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load. I've tried all the o...
2018-01-11 4:03:34 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Google Assistant plays same playlist when I say "play some music"

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delete the playlist because it is not mine, I am not fol...

Aminnazirzadeh
Newbie
When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delet...
2018-01-11 3:10:59 AM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Spotify has 345GB of memory in use

Hello, ( Sorry for my bad english in advance )My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bug or something like that because I only have ~40GB of me...

Pegaboard
Casual Listener
Hello, ( Sorry for my bad english in advance 🙂 ) My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bu...
2018-01-11 1:29:33 AM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Spotify on Denon x1200w will stop playing and crash when I unlock my phone or wives

Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before.Every time spotify is playing on the Denon network receiver an...

andreaselme
Newbie
Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before. Every tim...
2018-01-09 6:27:19 PM
2018-01-11 1:18:49 AM
Piszczyk
Newbie
851 Views
2 replies
1 likes

851 Views
2 replies
1 likes

Solved!! Can`t operate spotify over my bluetooth headset

Hello, last week I saved my spotify offline songs on my sd card because my phone storage was to small. Since I did this I can`t operate spotify over my bluetooth headset and over my Zenec Radio in my car. On top of that I can`t see the tracks and the...

tigger989
Regular
Hello, last week I saved my spotify offline songs on my sd card because my phone storage was to small. Since I did this I can`t operate spotify over my bluetooth headset and over my...
2015-09-14 11:10:40 AM
2018-01-10 12:28:26 AM
user-removed
Not applicable
29714 Views
29 replies
0 likes

29714 Views
29 replies
0 likes

Superuser Contribution Spotify starts playing automatically

Whenever I watch an Instagram video or hang up on a phone conversation, Spotify starts playing automatically. I've disabled auto-play but it keeps happening. It's not running in the background when this happens. This is on an Motorola G5 plus. Thank ...

Snoorky
Newbie
Whenever I watch an Instagram video or hang up on a phone conversation, Spotify starts playing automatically. I've disabled auto-play but it keeps happening. It's not running in the background when t...
2017-06-04 11:40:42 AM
2018-01-10 9:37:33 PM
ianjoethompson
Newbie
11886 Views
4 replies
9 likes

11886 Views
4 replies
9 likes

Offline mode

Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a internet connection to verify subscriptions and you music will be...

sshouse11
Newbie
Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a inter...
2018-01-10 8:50:44 PM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Stuck on 0 out of 1 downloaded - Google Pixel XL

Over the last couple of days the Spotify app on my phone has started to show a "Downloading" notification saying "0 out of 1 (0% complete)". All my songs have the green downloaded tick next to them, and when switching to offline mode the latest downl...

Simbojimbo
Newbie
Over the last couple of days the Spotify app on my phone has started to show a "Downloading" notification saying "0 out of 1 (0% complete)". All my songs have the green downloaded...
2017-04-11 7:11:02 PM
2018-01-10 8:23:35 PM
benmhogan
Newbie
1363 Views
1 replies
4 likes

1363 Views
1 replies
4 likes

Starts skipping songs, starts up in background

App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play a few seconds a day start skipping to the next trac...

Shockeclipse
Newbie
App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play ...
2018-01-10 7:09:30 PM
532 Views
0 replies
0 likes

532 Views
0 replies
0 likes

Solved!! I can't download music on my SD card - Huawei P9

Hi, I'm premium user and would like to download offline music to my SD card. i found this instructions:https://support.spotify.com/cr/using_spotify/search_play/save-to-sd-card/ However, when i follow the instructions, I do not even find the option to...

pelufano
Casual Listener
Hi, I'm premium user and would like to download offline music to my SD card. i found this instructions: https://support.spotify.com/cr/using_spotify/search_play/save-to-sd-card/ &nbsp...
2017-04-29 3:05:36 PM
2018-01-10 6:54:27 PM
pelufano
Casual Listener
15794 Views
7 replies
0 likes

15794 Views
7 replies
0 likes

Lowers volume when I get notifications

I'm pretty sure that this is not a spotify problem but an android problem, but it's very annoying. Whenever I get a notification, the volume goes down for a bit and then goes back up. I just updated to Android 8.0.0 and after that it started happenin...

Laurale
Casual Listener
I'm pretty sure that this is not a spotify problem but an android problem, but it's very annoying. Whenever I get a notification, the volume goes down for a bit and then goes back up. I just updated ...
2017-11-20 4:33:49 PM
2018-01-10 6:16:38 PM
NegZero
Newbie
5264 Views
4 replies
7 likes

5264 Views
4 replies
7 likes

Freeze and crash as soon as I open the app

I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install.Any ideas?

Ankiborg
Newbie
I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install. Any ideas?
2018-01-10 6:12:17 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

eteterterter

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wwewqer
Regular
hththtrhtrhtrhhghtfhghth
2018-01-10 4:17:08 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

App crash logging in as user #1, but works when logged in as user #2

Hey, I have a wierd problem that started when I played around with Google Assistant today. All of a sudden Spotify will not start; or it starts but is immediately shut down when logged in as my user (#1) I tried all the reccomended recovery reccomend...

faan_skit
Casual Listener
Hey, I have a wierd problem that started when I played around with Google Assistant today. All of a sudden Spotify will not start; or it starts but is immediately shut down when logged in as...
2018-01-08 4:44:13 PM
2018-01-10 3:53:29 PM
faan_skit
Casual Listener
464 Views
1 replies
0 likes

464 Views
1 replies
0 likes

Spotify keeps pausing music during the song playing and sometimes just skips song

I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs. I dont know what to do haha. I have tried restarting my phone deletin...

lucyprescott94
Newbie
I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs. ...
2018-01-10 1:59:50 PM
474 Views
0 replies
0 likes

474 Views
0 replies
0 likes

Solved!! Offline sound quality problem

Hello! Im new to spotify and i started out with premium. I listen to my music primarily outside of my WiFi zone because im constantly walking to work/school and also listen when i go for runs on trails. when i downloaded my playlist for offline use i...

eddieyngusa
Regular
Hello! Im new to spotify and i started out with premium. I listen to my music primarily outside of my WiFi zone because im constantly walking to work/school and also listen when i go for run...
2016-05-01 7:04:10 AM
2018-01-10 1:45:01 PM
arthurabatti
Newbie
3028 Views
11 replies
0 likes

3028 Views
11 replies
0 likes

Spotify works like youtube

Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it requires spotify on screen- which is quite like youtub...

dedibirses
Newbie
Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it req...
2018-01-10 1:00:51 PM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Spotify on Android

Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same thing happens again. What is going in there ?

danielwülfert
Newbie
Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same t...
2018-01-10 7:43:53 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Screen keeps doubling up on android app

I don't know how to describe it but whenever I leave the app or go to the the current track playing it randomly takes a snapshot of what was on my last screen and overlays it over where spotify opens up at default and its very obstructive. As an exam...

Treevalley
Newbie
I don't know how to describe it but whenever I leave the app or go to the the current track playing it randomly takes a snapshot of what was on my last screen and overlays it over where spotify opens...
2018-01-10 6:56:41 AM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

no puedo descargar la aplicacion :C

muy buen dia a todos, quisiera ver si alguien me puede ayudar pues no se que hacer :C, tengo cuenta premium y todo pero cuando descargo la aplicacion en mi celular la descarga y cuando empieza a instalar el celular se reinicia y no me deja instalarla...

litzytimboli
Newbie
muy buen dia a todos, quisiera ver si alguien me puede ayudar pues no se que hacer :C, tengo cuenta premium y todo pero cuando descargo la aplicacion en mi celular la descarga y cuando empieza a inst...
2018-01-10 4:32:08 AM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

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