Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
67949 Views
69 replies
26 likes

67949 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28973 Views
5 replies
0 likes

28973 Views
5 replies
0 likes

Using Spotify while abroad doesn't work on Wifi

Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying for Premium is the be able to use Spotify when i travel and I...

PierrePetitpas
Newbie
Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying f...
2015-07-29 3:26:39 PM
2018-01-09 2:34:43 PM
tomjoadhun
Newbie
555 Views
2 replies
0 likes

555 Views
2 replies
0 likes

Cards not working

I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!

DevanKav7
Newbie
I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!
2016-12-03 7:39:34 PM
2018-01-09 1:43:14 PM
CrypticHernia
Casual Listener
632 Views
2 replies
0 likes

632 Views
2 replies
0 likes

No sound when playing music.

App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a common issue with no real answer on how to fix it. I've...

Travmanthegreat
Newbie
App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a comm...
2018-01-09 7:37:12 AM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

Not responding on phone

Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work

Emma1989
Newbie
Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work
2018-01-09 6:26:16 AM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

Tracks "Play" but there is no Sound using Bluetooth in a car

I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. But I've also tried this with my new car and a new phone, Pi...

user-removed
Visitor
I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. ...
2017-10-08 4:11:59 PM
2018-01-09 1:58:53 AM
Auggievf
Newbie
4320 Views
2 replies
0 likes
Android
bluetooth
bored
no sound

4320 Views
2 replies
0 likes

I am having trouble logging in with Facebook. I

I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account restored than I will cancel. So can you please help me ...

RosalynMason
Newbie
I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account rest...
2018-01-08 12:11:00 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Solved!! Spotify Connect won't find Denon avr x2000 receiver

Hi,I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as a recognised device. If I use the Denon Remote App I ca...

nosnibord
Casual Listener
Hi, I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as ...
2014-03-13 10:29:40 PM
2018-01-08 10:18:20 PM
BorreSven
Casual Listener
13769 Views
12 replies
4 likes

13769 Views
12 replies
4 likes

Queue/History

Did Spotify really completely nuke the Queue and History? It looks like queue was added back recently, but is only accessible from a currently playing song. no more drag/drop, etc. Am i missing a feature have features just kept falling off? premium i...

jmorrissey
Newbie
Did Spotify really completely nuke the Queue and History? It looks like queue was added back recently, but is only accessible from a currently playing song. no more drag/drop, etc. Am i miss...
2018-01-08 10:07:27 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Error messasge

I can't access any artist or look any songs. If I try it tells me something went wrong. I've uninstalled and re-installed the app & have did everything it says to do about clearing the cache. Is spotify having issues because this is super annoying.

Sarahsvinyls
Newbie
I can't access any artist or look any songs. If I try it tells me something went wrong. I've uninstalled and re-installed the app & have did everything it says to do about clearing the cache. Is ...
2018-01-08 9:45:00 PM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

Solved!! Airplay from Android device to B&W Zeppelin Air?

I'd like to know if I can use the Spotify Android App to airplay music to my B&W Zeppelin Air. With "Twonky" I can play my music through AirPlay, but not with Spotify. Thx.

Berni
Casual Listener
I'd like to know if I can use the Spotify Android App to airplay music to my B&W Zeppelin Air. With "Twonky" I can play my music through AirPlay, but not with Spotify. Thx.
2012-11-25 9:50:19 PM
2018-01-08 9:40:15 PM
Aitchee
Casual Listener
53873 Views
8 replies
5 likes

53873 Views
8 replies
5 likes

[bug] Launching playlist from android app

I have been launching spotify playlists using an intent such as:spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play this has worked fine until recently, when it stopped working with brand new non-premium accounts. I am getting an exception as ...

Craw-us
Casual Listener
I have been launching spotify playlists using an intent such as: spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play this has worked fine until recently, when it stopped working with...
2018-01-08 9:22:50 PM
2018-01-08 9:29:04 PM
Craw-us
Casual Listener
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Spotify on SD Card

Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for saving but it's not there, would any of you know what t...

Reimzie
Casual Listener
Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for savi...
2018-01-08 8:36:51 AM
2018-01-08 9:09:48 PM
BLUNDE56
Newbie
354 Views
2 replies
0 likes

354 Views
2 replies
0 likes

Unable to log in

I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. and that there is no help center. Please fix asap or I wil...

oddie7
Newbie
I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. a...
2018-01-08 8:53:23 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Android 8.0 breaks song info displayed in car

Hello,There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgraded to Android 8.0. Now when playing songs in the car, the dashboard i...

CMattPlay
Casual Listener
Hello, There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgrade...
2017-11-02 3:19:39 PM
2018-01-08 8:31:18 PM
ctafield
Newbie
884 Views
4 replies
2 likes

884 Views
4 replies
2 likes

local files won't download on phone (android)

I have a few songs that I wanted to add to my library that are not on spotify.I have mp3 files on my computer and are accessible/playable through the desktop app.I have added these to a playlist so I can download and access them on my mobile. but it ...

saffronrk
Newbie
I have a few songs that I wanted to add to my library that are not on spotify. I have mp3 files on my computer and are accessible/playable through the desktop app. I have added these to a playlist ...
2018-01-08 12:04:11 PM
2018-01-08 6:36:37 PM
Joe
Community Legend
2255 Views
1 replies
0 likes

2255 Views
1 replies
0 likes

Halp, cant log in

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log back in it says that im not online and when i hit con...

nickelscharm
Casual Listener
I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log ba...
2018-01-08 3:18:58 AM
2018-01-08 5:04:15 PM
Nico
Community Legend
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Solved!! Does downloaded song will take data lte if played in normal mode not offline

Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it .Not in offline mode thx

cryptonia
Casual Listener
Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it . Not in offline mode thx
2018-01-08 2:35:19 PM
2018-01-08 2:50:26 PM
cryptonia
Casual Listener
420 Views
2 replies
0 likes

420 Views
2 replies
0 likes

For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

Bmfbg1988
Newbie
It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...
2018-01-08 4:44:51 AM
2018-01-08 6:58:27 AM
ajburt12
Newbie
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

Does spotify save data to the phone's internal storage even though no song was ever downloaded?

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

rsndhu
Newbie
I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?
2017-07-13 2:35:53 AM
2018-01-08 5:07:03 AM
butthole2ofthem
Casual Listener
842 Views
2 replies
0 likes

842 Views
2 replies
0 likes

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