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"This song is not available" but it totally is

"This song is not available" but it totally is

This isn't really a _problem_ per se, just a sort of odd behavior --

Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but the song will start playing regardless.

 

System info: Android 6.0.1, Spotify up-to-date, Nexus 5X

 

What causes this?

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1 Reply

Hey @jsantucci,

 

It might be helpful to check on your internet connection.

If you're using WiFi, could you check if it's a home or an office network? Firewalls or proxies could be causing that error message.

 

If it's your mobile data, could you check if it's only affecting a specific track? Restarting your phone will also be helpful 🙂

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