song titles in playlist are invisible

[girlyboyli]

Plan

Premium

Country

Brazil

Device

Samsung A8 2018

Operating System

Android 9

My Question or Issue

when I open any playlist, the song titles, playlist cover, and playlist name are invisible. have tried reinstalling, clearing cache, stopping the app but nothing solves the problem. p.s.: I'm sorry for the links in the text, I used a translator.

[girlyboyli]

. 😑

[Esurient]

I have this same issue on my Galaxy S10+.

I am using the beta version of spotify.

Additional Info for main post: if you long press any track with the title gone, spotify crashes.

[_M-I-K-I_]

I've the same situation with for ex. CINEMIX playlist with soundtrack music.

[Ver]

Hey folks,

Thanks for reaching out to us. Don't worry. Help is here 🙂

We'd suggest you give these steps a go and run a clean reinstall. This one is more thorough than the usual one. 

It's also a good idea to try on another device. That way we can check if it's a device-related issue. Are there any changes?

Let us know how it goes. If you have questions, you know where to find us.