Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4419 Views
  • 1 replies
  • 0 likes
  • 4419 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6508 Views
  • 1 replies
  • 0 likes
  • 6508 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4445 Views
  • 1 replies
  • 3 likes
  • 4445 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41270 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41270 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166482 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166482 Views
  • 0 replies
  • 35 likes

Solved!!Superuser Contribution MacOS close/reduce/fullscreen alignment

On macOS, the alignment of the close, reduce, and fullscreen (red, yellow, and green) buttons is not centered vertically, and the back button is too close to the green button.Could you please fix this issue?

  • Regular
  • On macOS, the alignment of the close, reduce, and fullscreen (red, yellow, and green) buttons is not centered vertically, and the back button is too close to the green button. Could you please fix t...
  • AlejaR
  • Moderator
  • 558 Views
  • 4 replies
  • 0 likes
  • 558 Views
  • 4 replies
  • 0 likes

Superuser Contribution Small ui bug (duplicate text element) in some albums.

Spotify for macOS (Apple Silicon)1.2.35.663.gb699649eif you go into certain singles or albums, the copyright statement may be written there twice. under songs and date.for example go into "songs from the internet" from carter vail. you should see the...

  • Casual Listener
  • Spotify for macOS (Apple Silicon) 1.2.35.663.gb699649e if you go into certain singles or albums, the copyright statement may be written there twice. under songs and date. for example go into "so...
  • Novy
  • Moderator
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Superuser Contribution Capitalization in Local Files will not change

Spotify PremiumMacOS (and IOS) Hello, I have been using the Local Files feature to let me listen to music not on Spotify. However, I have come across an issue with naming the tracks. For example, if I upload a track and I put the title in all lowerca...

  • Casual Listener
  • Spotify Premium MacOS (and IOS)   Hello, I have been using the Local Files feature to let me listen to music not on Spotify. However, I have come across an issue with naming the tracks. For e...
  • LOK22
  • Newbie
  • 926 Views
  • 5 replies
  • 1 likes
  • 926 Views
  • 5 replies
  • 1 likes

Superuser Contribution Blocked user still see liked playlist(s)?

If I block a user and they have liked one of my playlists before I blocked them, can they still see it?

  • Regular
  • If I block a user and they have liked one of my playlists before I blocked them, can they still see it?  
  • Ella43
  • Casual Listener
  • 12469 Views
  • 2 replies
  • 1 likes
  • 12469 Views
  • 2 replies
  • 1 likes

Superuser Contribution Forced Smart Shuffle

PlanPremiumCountryCanadaDeviceMacbook Pro 2023Operating SystemSonoma 14.4.1 My Question or IssueSmart shuffle keeps getting forced onto my playlists. The shuffle button has the 3 options (no shuffle, smart shuffle, remove smart shuffle), but it only ...

  • Gig Goer
  • Plan Premium Country Canada Device Macbook Pro 2023 Operating System Sonoma 14.4.1   My Question or Issue Smart shuffle keeps getting forced onto my playlists. The shuffle button has t...
  • nicholpennell
  • Gig Goer
  • 1002 Views
  • 2 replies
  • 1 likes
  • shuffle
    smart shuffle
  • 1002 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify App Not Loading on Mac

PlanPremiumCountryUSA DeviceMacbook Pro 2019Operating SystemMac OS Sonoma 14.4.1 My Question or IssueThe desktop spotify app opens and loads my playlists, but I cannot search up any artists or load my home page, profile, friend activity etc. It shows...

  • Casual Listener
  • Plan Premium Country USA   Device Macbook Pro 2019 Operating System Mac OS Sonoma 14.4.1   My Question or Issue The desktop spotify app opens and loads my playlists, but I cannot...
  • MartinT
  • Moderator
  • 1075 Views
  • 6 replies
  • 1 likes
  • 1075 Views
  • 6 replies
  • 1 likes

Superuser Contribution Browse All Missing in Search Page

PlanPremiumCountryCanadaDevice(MacBook Pro 2017)Operating System(macOS Mojave)Spotify 10.14 My Question or IssueThe search page does not display anything. On my iPhone, I can clearly see all the browse all options but not on my macbook pro. I am curr...

  • Newbie
  • Plan Premium Country Canada Device (MacBook Pro 2017) Operating System (macOS Mojave) Spotify 10.14   My Question or Issue The search page does not display anything. On my iPhone, I c...
  • MihailY
  • Moderator
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song lengths of some local files

DeviceMacbook Pro mid-2012Operating SystemmacOS Catalina 10.15 - 10.15.4 My Question or IssueThis has been an issue for months now. For some reason Spotify shows some local files length's as 1 second shorter than they really are. And for some local f...

Met_SP.png Met_F.png Dre_SP.png Dre_F.png
  • Composer
  • Device Macbook Pro mid-2012 Operating System macOS Catalina 10.15 - 10.15.4   My Question or Issue This has been an issue for months now. For some reason Spotify shows some local files len...
  • hamibh
  • Visitor
  • 6551 Views
  • 20 replies
  • 1 likes
  • 6551 Views
  • 20 replies
  • 1 likes

Superuser Contribution Scrolling issues when using Wacom

The scrolling is not working properly on Spotify App for Desktop (Mac). However I scroll (up or down) on any playlist the bar simply stops like it's stuck or something, it comebacks after a while but it's very annoying and I've never had this problem...

  • Regular
  • The scrolling is not working properly on Spotify App for Desktop (Mac). However I scroll (up or down) on any playlist the bar simply stops like it's stuck or something, it comebacks after a while but...
  • Maria
  • Moderator
  • 2630 Views
  • 37 replies
  • 2 likes
  • 2630 Views
  • 37 replies
  • 2 likes

Superuser Contribution Spotify Annoying UI Bug

PlanPremiumCountryNew ZealandDeviceMacbook Pro 13", M1 2020Operating SystemMac OS Sonoma 14.4.1 My Question or IssueSpotify Desktop on Mac on my device has always began opening with the maximise, close and minimise windows right on top of the "back a...

  • Newbie
  • Plan Premium Country New Zealand Device Macbook Pro 13", M1 2020 Operating System Mac OS Sonoma 14.4.1   My Question or Issue Spotify Desktop on Mac on my device has always began openi...
  • Eni
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! How can I get the enhance button back?

Hello Spotify Community,My Spotify has updated within the past few days - and it has introduced the 'Smart Shuffle' feature in place of the 'Enhance' playlist feature. Although I would be fine with this replacement, it is quite buggy and not really p...

  • Casual Listener
  • Hello Spotify Community, My Spotify has updated within the past few days - and it has introduced the 'Smart Shuffle' feature in place of the 'Enhance' playlist feature. Although I would be fine wi...
  • iv4va
  • Visitor
  • 13246 Views
  • 6 replies
  • 4 likes
  • 13246 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution The "New episodes" screen has been blank for weeks, on both macOS and website versions

On the "Home" screen, in the "All" tab, clicking on either "New episodes" or the adjacent "Show all" link leads to a blank screen after a flicker of loading animations, in both the macOS app and the website player.I've both cleared the data cache and...

  • Regular
  • On the "Home" screen, in the "All" tab, clicking on either "New episodes" or the adjacent "Show all" link leads to a blank screen after a flicker of loading animations, in both the macOS app and the ...
  • verdys
  • Regular
  • 786 Views
  • 4 replies
  • 0 likes
  • black screen
    blank screen
    bug
    bugs
    new episodes
    not loading in time
  • 786 Views
  • 4 replies
  • 0 likes

Superuser Contribution Delete artist from playlist - delete album from playlist

Hi Spotifypals, How do we delete an artist from a playlist? Kids added crappy songs to one of playlists and I need to get that artist OFF the list. Need to delete multiple songs at one time using album or artist as a sort option. Tell me how Spotifyo...

  • Music Fan
  • Hi Spotifypals,   How do we delete an artist from a playlist?  Kids added crappy songs to one of playlists and I need to get that artist OFF the list.    Need to delete mu...
  • Susan_GP
  • Moderator
  • 10165 Views
  • 6 replies
  • 0 likes
  • Mac
  • 10165 Views
  • 6 replies
  • 0 likes

Superuser Contribution se cierra la aplicación sin ningún avisto

a la canción se cierra y lo abro otra vez y pasa lo mismo, debería desinstalarlo y volver a instalar? o no hay soluciónPlanFreeCountryMxDeviceMac late 15sOperating SystemOS 12.6.3 My Question or Issue

  • Visitor
  • a la canción se cierra y lo abro otra vez y pasa lo mismo, debería desinstalarlo y volver a instalar? o no hay solución Plan Free Country Mx Device Mac late 15s Operating System OS 12.6.3 &n...
  • Yordan
  • Moderator
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Still Being Re-added

Hello, I'm now using Spotify for macOS 1.2.11.916.geb595a67 and when dragging a song over the left playlist column that's highlighted green and accidentally dropping it before I get to a playlist, Spotify still re-adds it to my Liked Songs, even thou...

  • Roadie
  • Hello,   I'm now using Spotify for macOS 1.2.11.916.geb595a67 and when dragging a song over the left playlist column that's highlighted green and accidentally dropping it before...
  • vivzrxy
  • Newbie
  • 945 Views
  • 8 replies
  • 0 likes
  • 945 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Microsoft Teams lowers Spotify sound during calls

Plan: PremiumCountry: USA DeviceMacbook Pro 2017Operating SystemCatalina 10.15.6 Recently Microsoft Teams has been lowering or suppressing Spotify volume while I am on meeting calls. I used to be able to listen to Spotify with headphones while on cal...

  • Casual Listener
  • Plan: Premium Country: USA   Device Macbook Pro 2017 Operating System Catalina 10.15.6   Recently Microsoft Teams has been lowering or suppressing Spotify volume while I am on ...
  • nahchayteh
  • Casual Listener
  • 10043 Views
  • 5 replies
  • 1 likes
  • 10043 Views
  • 5 replies
  • 1 likes

Pausing spotify mutes audio on entire computer when using bluetooth earphones

PlanPremiumCountry UK DeviceMacbook Pro 2017 (13")Operating SystemMacOS 10.13.5 (17F77)Spotify Version1.0.86.337.ga8d5cef9 When I pause a song on Spotify whilst using bluetooth earphones, audio is muted for every other application on the computer. Fo...

  • Regular
  • Plan Premium Country  UK   Device Macbook Pro 2017 (13") Operating System MacOS 10.13.5 (17F77) Spotify Version 1.0.86.337.ga8d5cef9   When I pause a song on Spot...
  • norsewulf
  • Casual Listener
  • 4799 Views
  • 12 replies
  • 11 likes
  • 4799 Views
  • 12 replies
  • 11 likes

Solved!!Superuser Contribution Desktop App text not rendering properly

PlanPremiumCountryUSDeviceMBP 2021 Sonoma 14.4.1Operating SystemSonoma 14.4.1 My Question or IssueThe text in the desktop player isn't rendering correctly. It's rendering as white or grey blocks. I've tried a fresh install of the app twice and restar...

sarmeyer_0-1714417597895.png sarmeyer_1-1714417625328.png
  • Casual Listener
  • Plan Premium Country US Device MBP 2021 Sonoma 14.4.1 Operating System Sonoma 14.4.1   My Question or Issue The text in the desktop player isn't rendering correctly. It's rendering as ...
  • sarmeyer
  • Casual Listener
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Desktop Mac UI full of artifacts

Version: Spotify for macOS (Apple Silicon)1.2.35.663.gb699649eThere are black/red bars and boxes covering my library and the recently played albums/playlists at the top of my Home page.

  • Casual Listener
  • Version: Spotify for macOS (Apple Silicon) 1.2.35.663.gb699649e There are black/red bars and boxes covering my library and the recently played albums/playlists at the top of my Home page.
  • Joan
  • Moderator
  • 565 Views
  • 5 replies
  • 0 likes
  • 565 Views
  • 5 replies
  • 0 likes

Superuser Contribution podcast in desktop (mac) not showing latest episodes (on iphone it does)

PlanFamily/PremiumCountryNetherlands Device(Macbook air m2 )Operating System(Sonoma) My Question or Issue

  • Casual Listener
  • Plan Family/Premium Country Netherlands  Device (Macbook air m2 ) Operating System (Sonoma)   My Question or Issue  
  • Ivelina
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes