Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5580 Views
1 replies
0 likes

5580 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7590 Views
1 replies
0 likes

7590 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5171 Views
1 replies
3 likes

5171 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42969 Views
19 replies
1 likes
music stops

42969 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167439 Views
0 replies
35 likes
Mac

167439 Views
0 replies
35 likes

everytime spotify starts up it starts up with the same song

its been going on for days. everytime my windows pc starts its from the same song no matter what i listened to before i turned off my pc.can someone help ,please? Thank you

GT5555
Newbie
its been going on for days. everytime my windows pc starts its from the same song no matter what i listened to before i turned off my pc. can someone help ,please? Thank you
2018-04-28 1:21:21 PM
2018-04-28 6:36:59 PM
kaitlynk
Roadie
574 Views
1 replies
0 likes

574 Views
1 replies
0 likes

Cant play the current song

So I've been using Spotify without any major problems.Today, when I went to the settings menu, I've turned on the high quality transmission. After that, every single song I play on spotify, freezes after a few seconds and dispaly the message that "ca...

feliperini
Newbie
So I've been using Spotify without any major problems. Today, when I went to the settings menu, I've turned on the high quality transmission. After that, every single song I play on spotify...
2018-04-28 4:24:53 PM
2018-04-28 4:42:33 PM
kaitlynk
Roadie
705 Views
1 replies
0 likes

705 Views
1 replies
0 likes

Problems with button on Macbook apps

Hi, I use the software on my MacBook 10.13.2. but when i work i can use the button Play and Next, How repare that ? Thank's !!

cocomarso
Newbie
Hi, I use the software on my MacBook 10.13.2. but when i work i can use the button Play and Next, How repare that ? Thank's !!
2018-04-28 12:57:34 PM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Solved!! Discover weekly songs in different languages

Hello.I personally am a great supporter of spotify. My discover weekly playlists are always great, but recently, diffrent language songs that I neither know nor speak is popping up in my discover weekly section. Can someone help me?By the way, here i...

SupriseYou
Casual Listener
Hello. I personally am a great supporter of spotify. My discover weekly playlists are always great, but recently, diffrent language songs that I neither know nor speak is popping up in my discover w...
2018-04-28 5:20:59 AM
2018-04-28 8:17:34 AM
MortezaHosseini
Casual Listener
3272 Views
1 replies
1 likes
Different Language
Discover Weekly
language

3272 Views
1 replies
1 likes

Music Loudness

Spotify isn't playing as loud as it could on desktop when my volume is all the way up, but when I go on the online version its super loud???

joliebishop11
Newbie
Spotify isn't playing as loud as it could on desktop when my volume is all the way up, but when I go on the online version its super loud???
2018-04-25 4:20:55 PM
2018-04-27 12:25:36 AM
kaitlynk
Roadie
699 Views
1 replies
0 likes

699 Views
1 replies
0 likes

Add MP3's to Spotify / MP3 Folders to Playlists

Please read carefully I have a huge amount of MP3s from back in the days. I would like to add those to Spotify BUT not integrating the local files into spotify as a link. So I am not looking for spotify to play my local files. I want spotify to recog...

philippdieme
Casual Listener
Please read carefully 😉 I have a huge amount of MP3s from back in the days. I would like to add those to Spotify BUT not integrating the local files into spotify as a link. So I am not look...
2018-03-10 8:49:45 PM
2018-04-27 11:50:25 PM
Nicholas_H
Music Fan
78873 Views
2 replies
5 likes

78873 Views
2 replies
5 likes

Can't login to mac spotify app

Firstly the problem started with the spotify app not detecting that I was online, even though everything else on my laptop worked perfectly fine. I did some searching around and tried changing the proxies, deleting caches, and finally reinstalling th...

Screen Shot 2018-02-26 at 5.57.00 pm.png

Screen Shot 2018-02-26 at 5.56.07 pm.png

jolucykate
Casual Listener
Firstly the problem started with the spotify app not detecting that I was online, even though everything else on my laptop worked perfectly fine. I did some searching around and tried changing the pr...
2018-02-26 8:30:22 AM
2018-04-27 6:26:15 PM
darrylmn
Newbie
9788 Views
9 replies
10 likes

9788 Views
9 replies
10 likes

Superuser Contribution Chromecast available from phone but not iMac

I have 4 devices that can play Spotify: PS4, Chromecast, Pixel 2 & iMac. If I open spotify on my Pixel 2 I can select the other devices, assuming they are on.If however I open spotify on my iMac, the chromecast doesnt appear in the device list. I hav...

cranstoncourt
Newbie
I have 4 devices that can play Spotify: PS4, Chromecast, Pixel 2 & iMac. If I open spotify on my Pixel 2 I can select the other devices, assuming they are on. If however I open spo...
2018-04-07 11:02:43 AM
2018-04-27 1:21:01 PM
congthangitvn
Newbie
539 Views
2 replies
0 likes

539 Views
2 replies
0 likes

Spotify Community Rock Star Program

I would like to know how I could possibly join the Rock Star Program because the form no longer works.

jpmonsalve12
Newbie
I would like to know how I could possibly join the Rock Star Program because the form no longer works.
2018-04-27 4:58:23 AM
2018-04-27 7:05:43 AM
Keanu_C
Community Legend
406 Views
2 replies
0 likes

406 Views
2 replies
0 likes

Solved!! Scrolling

For some reason I can't scroll down on a page anymore. Any solutions?

kianjmcgrath
Newbie
For some reason I can't scroll down on a page anymore. Any solutions?
2018-04-27 1:50:01 AM
2018-04-27 2:14:28 AM
Nicholas_H
Music Fan
480 Views
1 replies
0 likes

480 Views
1 replies
0 likes

Why is Spotify so incredibly slow???!!!!

I'm on a mac IOS Sierra almos 150GB of free space in HD and my Spotify for desktop is incredibly slow!!! (slower than anyother application I run on the computer) Why this happens? How to fix it???

marcelpatrick
Casual Listener
I'm on a mac IOS Sierra almos 150GB of free space in HD and my Spotify for desktop is incredibly slow!!! (slower than anyother application I run on the computer) Why this happens? H...
2018-04-13 10:31:10 PM
2018-04-26 8:24:26 PM
aidantyler
Music Fan
4857 Views
3 replies
4 likes

4857 Views
3 replies
4 likes

Solved!! Play/Pause button MacBook Pro version 10.13.1

My play/pause button on macbook pro doesn't work anymore with spotify. I am running version 10.13.1 and I use firefox as my internet search browser if that has anything to do with it. What should I do? Please help because I love this feature.

samleinenbach
Casual Listener
My play/pause button on macbook pro doesn't work anymore with spotify. I am running version 10.13.1 and I use firefox as my internet search browser if that has anything to do with it. Wha...
2018-04-18 8:39:48 PM
2018-04-26 3:53:20 PM
Nicholas_H
Music Fan
6483 Views
3 replies
1 likes

6483 Views
3 replies
1 likes

Music Stops After 15 Minutes

Hi folks, I'm running Spotify on an older iMac. It's alwys worked fine, despite the OS (OS X 10.6.8) and the hardware being pretty old. But all of a sudden the last few days the app is just stopping the music after about 15 minutes. When I open the a...

brandonhaan
Newbie
Hi folks, I'm running Spotify on an older iMac. It's alwys worked fine, despite the OS (OS X 10.6.8) and the hardware being pretty old. But all of a sudden the last few days the app...
2018-04-25 8:29:53 PM
2018-04-26 12:40:14 PM
MattSuda
Spotify Star
1390 Views
1 replies
0 likes

1390 Views
1 replies
0 likes

Home screen won't load on Mac

I'm running macOS High Sierra and have 1.0.77.338 version of the Spotify app downloaded on my Mac. All of the other tabs and windows load with content with the exception of the home screen, which is completely blank (see attachment). I have tried qui...

shoelzer
Newbie
I'm running macOS High Sierra and have 1.0.77.338 version of the Spotify app downloaded on my Mac. All of the other tabs and windows load with content with the exception of the h...
2018-04-25 3:10:50 PM
2018-04-26 3:16:19 AM
xmen9999
Newbie
2278 Views
2 replies
1 likes

2278 Views
2 replies
1 likes

"This song is not available..."

For many songs, the Spotify Mac desktop player refuses to play the song - instead, it give the error message "This song is not available. If you have the file on your computer, you can import it." This happens for songs both inside and outside my lib...

ghbabunovic
Casual Listener
For many songs, the Spotify Mac desktop player refuses to play the song - instead, it give the error message "This song is not available. If you have the file on your computer, you can import it...
2018-04-10 9:41:48 PM
2018-04-25 5:41:20 PM
paulduane
Regular
651 Views
3 replies
2 likes

651 Views
3 replies
2 likes

Remove artists from showing - any new ideas?

Removing an artist from a feed seems to be a great idea since we are all trying to cultivate our own experience on Spotify. Any new ideas on this? I've got **bleep** showing in my lists when my kids were listening to stuff. Unfortunately, Spotify tur...

grafixpro
Music Fan
Removing an artist from a feed seems to be a great idea since we are all trying to cultivate our own experience on Spotify. Any new ideas on this? I've got **bleep** showing in my lists when my kids ...
2018-04-18 8:17:23 PM
2018-04-25 4:34:15 PM
itsmrwalshtoyou
Newbie
633 Views
1 replies
0 likes

633 Views
1 replies
0 likes

Solved!! If I delete songs on my computer (MacBook Air), will they stay on the Local Files tab in Spotify?

I don't have a lot of storage on my computer (120 gigs) and my music takes up a big portion of it, I want to delete them to make more storage but still want to be able to find them easily.

Whattothursdays
Newbie
I don't have a lot of storage on my computer (120 gigs) and my music takes up a big portion of it, I want to delete them to make more storage but still want to be able to find them easily.
2018-04-25 4:29:27 AM
2018-04-25 4:09:27 PM
Nicholas_H
Music Fan
1459 Views
3 replies
0 likes

1459 Views
3 replies
0 likes

Musics playing with wrong time/versions

I've been having problems with spotify on mac, tried to fully uninstall, deleted cache folders and all there was. on spotify web it's normal and on my cellphone aswell, but on my mac it's not, examples: save me -BTS has 3:17, shows and works as 62:14...

moopye
Newbie
I've been having problems with spotify on mac, tried to fully uninstall, deleted cache folders and all there was. on spotify web it's normal and on my cellphone aswell, but on my mac it's not, exampl...
2018-04-25 2:25:39 PM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Marantz NR 1603 no Spotify support anymore???

Before the firmware update I couldn't get Spotify to work on mij Marantz NR1603 anymore. It said I needed a premium account. But I have an active Spotify premium account for years now. Tried to log in, but this message keeps up appearing.Then I saw t...

Sientje53
Casual Listener
Before the firmware update I couldn't get Spotify to work on mij Marantz NR1603 anymore. It said I needed a premium account. But I have an active Spotify premium account for years now. Tried to log i...
2018-04-24 1:57:51 PM
2018-04-24 10:49:22 PM
Sientje53
Casual Listener
1902 Views
1 replies
0 likes
Marantz NR1603
No workin Spotify

1902 Views
1 replies
0 likes

Solved!! Does Spotify use the local files to play from Offline playlist or does it stream?

Hello there,I downloaded my playlist on my Mac to save data. However, I wondered: When I'm connected to the internet but play my playlist, does ist use the offline files or does it stream? Thanks!

MarkusBachmann
Casual Listener
Hello there, I downloaded my playlist on my Mac to save data. However, I wondered: When I'm connected to the internet but play my playlist, does ist use the offline files or does it stream? ...
2018-04-24 9:13:59 PM
2018-04-24 10:15:54 PM
MarkusBachmann
Casual Listener
782 Views
2 replies
0 likes

782 Views
2 replies
0 likes

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