Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4422 Views
  • 1 replies
  • 0 likes
  • 4422 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6508 Views
  • 1 replies
  • 0 likes
  • 6508 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4446 Views
  • 1 replies
  • 3 likes
  • 4446 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41271 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41271 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166482 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166482 Views
  • 0 replies
  • 35 likes

How Do I Get Back to Old Activity Feed?

Soooo, I have been using old versions of Spotify for the old activity feed for about a month and a half now. Frankly, this is the only thing that has kept me hanging on to Spotify since the overhaul. I will not rehash how the activity feed was one of...

  • Visitor
  • Soooo, I have been using old versions of Spotify for the old activity feed for about a month and a half now. Frankly, this is the only thing that has kept me hanging on to Spotify since the overhaul....
  • user-removed
  • Not applicable
  • 475 Views
  • 2 replies
  • 1 likes
  • Mac
  • 475 Views
  • 2 replies
  • 1 likes

Solved!! Music available one day, greyed out the next

Specifically The Wizard of Oz soundtrack (original movie) which is my daughter's favorite. All of a sudden today it is not available. Is this correct? Could the label have pulled it from spotify? I have premium and am based in the US. Thank you!

  • Casual Listener
  • Specifically The Wizard of Oz soundtrack (original movie) which is my daughter's favorite.  All of a sudden today it is not available.   Is this correct? Could the label have pulled it f...
  • MattSuda
  • Spotify Star
  • 427 Views
  • 4 replies
  • 0 likes
  • Mac
  • 427 Views
  • 4 replies
  • 0 likes

Spotify won't play an album

I have been trying to play the album Earth To America by Widespread Panic but it will not play. On my Iphone Spotify will not find the album. If I search the album on google, i press the link that opens Spotify but it will still not play. The web bro...

  • Newbie
  • I have been trying to play the album Earth To America by Widespread Panic but it will not play. On my Iphone Spotify will not find the album. If I search the album on google, i press the link that op...
  • Soundofus
  • Community Legend
  • 291 Views
  • 2 replies
  • 0 likes
  • Mac
  • 291 Views
  • 2 replies
  • 0 likes

Noobb question, following artists

Hi, I have never really used spotify before but am looking to start using it properly and have signed up for a premium account. I have over 100000 songs on my PC and the same songs on my phone. I know the apps can play local files but is there a way ...

  • Casual Listener
  • Hi,   I have never really used spotify before but am looking to start using it properly and have signed up for a premium account.   I have over 100000 songs on my PC and the same songs ...
  • Ydarb
  • Casual Listener
  • 894 Views
  • 6 replies
  • 0 likes
  • Mac
  • 894 Views
  • 6 replies
  • 0 likes

Unable to access Preferences when "offline"

After the update a few weeks ago, I've noticed that I cannot access the Preferences panel when I'm offline anymore. This is very very annoying as my school uses a proxy and I have to manually enter the proxy information into the Preferences in order ...

  • Newbie
  • After the update a few weeks ago, I've noticed that I cannot access the Preferences panel when I'm offline anymore.   This is very very annoying as my school uses a proxy and I have to manuall...
  • hongymagic
  • Casual Listener
  • 555 Views
  • 2 replies
  • 3 likes
  • Mac
  • 555 Views
  • 2 replies
  • 3 likes

Playing song till the end

I have trouble playing certain song till the end the first i played it it just stop after 2min ever since i have that problem i try it on android phone same thing on my window pc and on my mac pro i dont know what to do

  • Newbie
  • I have trouble playing certain song till the end  the first i played it it just stop after 2min ever since i have that problem  i try it on android phone same thing on my window pc and on...
  • 344 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 344 Views
  • 0 replies
  • 0 likes

Solved!! Have to quit and restart spotify to see any changes

When I queue things or rearrange my queue, the changes I made won't show up unless I quit and start it over. I tried uninstalling it, then reinstalling it, but that did not work. Please help.

  • Regular
  • When I queue things or rearrange my queue, the changes I made won't show up unless I quit and start it over. I tried uninstalling it, then reinstalling it, but that did not work. Please help.
  • DarcieMarie23
  • Regular
  • 2047 Views
  • 3 replies
  • 0 likes
  • Mac
  • 2047 Views
  • 3 replies
  • 0 likes

[RESOLVE] Can´t see my songs when I´m on mac! [SOLUTION]

I have Spotify Premium and I can not see my songs when I'm on my Macbook Pro. On the other hand, if I can see them when I'm on my iPhone 6 or My Computer Desktop with Windows. I need to fix it soon.Thank you ! EDIT: The team helped me with the follow...

  • Casual Listener
  • I have Spotify Premium and I can not see my songs when I'm on my Macbook Pro.   On the other hand, if I can see them when I'm on my iPhone 6 or My Computer Desktop with Windows.   I nee...
  • guldenaar
  • Casual Listener
  • 405 Views
  • 2 replies
  • 0 likes
  • Mac
  • 405 Views
  • 2 replies
  • 0 likes

Download times out

Hi everyone, I'm running OS X Yosemite 10.10.1 on MacBook Air.Spotify was having serious connection/network issues so I deleted the app. When I run the installation package, there is a dialogue box that tells me Spotify is downloading, and the reques...

  • Newbie
  • Hi everyone,   I'm running OS X Yosemite 10.10.1 on MacBook Air. Spotify was having serious connection/network issues so I deleted the app. When I run the installation package, there is a dia...
  • MattSuda
  • Spotify Star
  • 807 Views
  • 1 replies
  • 0 likes
  • Mac
  • 807 Views
  • 1 replies
  • 0 likes

1.0.1.1060... - Network share prevents loading

I have a network share that's in my "login items" on Mac. If the machine thats serving the share is not online, no problem i usually get a "cannot connect to network drive" message upon login to my mac and thats the end of that. With the new update i...

  • Newbie
  • I have a network share that's in my "login items" on Mac. If the machine thats serving the share is not online, no problem i usually get a "cannot connect to network drive" message upon login to...
  • chriswerner
  • Newbie
  • 300 Views
  • 1 replies
  • 1 likes
  • Mac
  • 300 Views
  • 1 replies
  • 1 likes

Slow and sometimes not playing on Mac/iPad/iPhone every evening

Hi All ! Since using Spotify (premium) I do have the problem that the system is very slow (searching, discovering new songs and even playing some songs which are not stored in offline playlists - these songs stop sometimes for several seconds before ...

  • Casual Listener
  • Hi All !   Since using Spotify (premium) I do have the problem that the system is very slow (searching, discovering new songs and even playing some songs which are not stored in offline...
  • Fugitivo82
  • Newbie
  • 870 Views
  • 2 replies
  • 1 likes
  • Mac
  • 870 Views
  • 2 replies
  • 1 likes

Solved!! Music stops every 5 seconds - desktop only!

I've had this problem for some time now. My 27" iMac cannot run the desktop app without the music starting and stopping every few seconds. This happens whether connected via ethernet or WiFi. I've checked my cable signal throughput and it's a consist...

  • Casual Listener
  •   I've had this problem for some time now.  My 27" iMac cannot run the desktop app without the music starting and stopping every few seconds.  This happens whether connected via ether...
  • atom1989
  • Community Legend
  • 2552 Views
  • 5 replies
  • 0 likes
  • Mac
  • 2552 Views
  • 5 replies
  • 0 likes

start up screen

when i go to spotify.com, i log in and i don't see the usual list of "search, browse, my music" etc on the left. only my account, settings, etc. how do i get to that screen? if i click on the spotify logo it takes me to an offer to sign up. help!

  • Newbie
  • when i go to spotify.com, i log in and i don't see the usual list of "search, browse, my music" etc on the left. only my account, settings, etc. how do i get to that screen? if i click on the spotify...
  • atom1989
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Mac
  • 197 Views
  • 1 replies
  • 0 likes

Album art not visible via apple tv

Spotify on iMac. Stream via airfoil to apple tv. Apple tv shows Mac icon and std text that streaming is done from spotify. When streaming iTunes same iMac I get the album art displayed on apple tv.All software is latest. Any idea why album art is dis...

  • Casual Listener
  • Spotify on iMac. Stream via airfoil to apple tv. Apple tv shows Mac icon and std text that streaming is done from spotify. When streaming iTunes same iMac I get the album art displayed on apple tv. ...
  • 634 Views
  • 0 replies
  • 0 likes
  • Mac
  • 634 Views
  • 0 replies
  • 0 likes

How do I sync my 7th gen iPod nano?

I have an iPod nano running software version 1.0.3 and Spotify 1.0.3.101 and I've been trying to sync my iPod enabling and disabling disk use, iTunes closed, iTunes open but cannot get it to sync. Actually, I haven't been able to sync it ever. But no...

  • Regular
  • I have an iPod nano running software version 1.0.3 and Spotify 1.0.3.101 and I've been trying to sync my iPod enabling and disabling disk use, iTunes closed, iTunes open but cannot get it to sync. Ac...
  • senseivita
  • Regular
  • 12421 Views
  • 4 replies
  • 2 likes
  • Mac
  • 12421 Views
  • 4 replies
  • 2 likes

Re-add Ability to Change Location of Cache on OS X

I have both an SSD and an HDD in my MBP. However, Spotify removed the ability to choose the location of the cache files. This used to be under Preferences. Now I have it taking up precious space on my SSD inside Library/Caches instead of being locate...

  • Casual Listener
  • I have both an SSD and an HDD in my MBP. However, Spotify removed the ability to choose the location of the cache files. This used to be under Preferences. Now I have it taking up precious space on m...
  • Josh
  • Community Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • Mac
  • 620 Views
  • 1 replies
  • 0 likes

Spotify randomly autoplays

I'm using Spotify premium on an macbook pro. Spotify starts up at random times. I close the app and it pop itself randomly and play music. I find most annoyingI try few times fresh inastall without success. My OS is 10.8.5 Only solution till now is d...

  • Newbie
  • I'm using Spotify premium on an macbook pro.  Spotify starts up at random times. I close the app and it pop itself randomly and play music.  I find most annoying I try few times fresh inas...
  • 429 Views
  • 0 replies
  • 0 likes
  • Mac
  • 429 Views
  • 0 replies
  • 0 likes

Music does not work

Hello I use Spotify for several days Macbook Air but there's a problem. In fact I had to turn off my computer off and on the music I was listening does not work at all remaining block at 0:00. Other music works perfectly. Music block is as follows: M...

  • Casual Listener
  • Hello I use Spotify for several days Macbook Air but there's a problem. In fact I had to turn off my computer off and on the music I was listening does not work at all remaining block at 0:00. Other ...
  • chuwps
  • Casual Listener
  • 356 Views
  • 1 replies
  • 0 likes
  • Mac
  • 356 Views
  • 1 replies
  • 0 likes

Other users playlists

Usually when you go to any catalog in Genres and Moods you find "official" playlists and next to it "users" playlists.(4 square cover).But right now i see only official. Where i can find users playlists by Genree/Mood? Thanks.

  • Newbie
  • Usually when you go to any catalog in Genres and Moods you find "official" playlists and next to it "users" playlists.(4 square cover). But right now i see only official. Where i can find users play...
  • Soundofus
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Mac
  • 381 Views
  • 1 replies
  • 0 likes

Searching within a playlist using the Ctrl+F hotkey to find songs/artists/album titles

There used to a way to search within a playlist and I can no longer to get it work. What I mean by this is that I have a big playlist and I want to search for a certain song wthout scrolling so I will hit the 'Ctrl' + 'F' keys together to bring up a ...

  • Casual Listener
  • There used to a way to search within a playlist and I can no longer to get it work.  What I mean by this is that I have a big playlist and I want to search for a certain song wthout scrolling so...
  • Muzak
  • Casual Listener
  • 472 Views
  • 2 replies
  • 2 likes
  • Mac
    Windows
  • 472 Views
  • 2 replies
  • 2 likes