Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4892 Views
1 replies
0 likes

4892 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6905 Views
1 replies
0 likes

6905 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4695 Views
1 replies
3 likes

4695 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42024 Views
19 replies
1 likes
music stops

42024 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166796 Views
0 replies
35 likes
Mac

166796 Views
0 replies
35 likes

Playlists as lists of songs gone, can I still find it?

On Android you can still open a playlist and see the list of songs within it. On the desktop (mac) now you only have lists of albums or if you look at the qeue icon you get a partial list of the songs. Removing functioanlity is always a bitter pill. ...

Jgieschen
Roadie
On Android you can still open a playlist and see the list of songs within it. On the desktop (mac) now you only have lists of albums or if you look at the qeue icon you get a partial list of the song...
2015-04-14 7:48:36 PM
291 Views
0 replies
0 likes
Mac

291 Views
0 replies
0 likes

Removal of apps

BAD Move.The apps is the main reason I use spotify rather than other services with superior sound quality!!!!Off I go!!!

llanito
Casual Listener
BAD Move. The apps is the main reason I use spotify rather than other services with superior sound quality!!!! Off I go!!!
2015-04-14 5:12:52 AM
2015-04-14 6:23:25 PM
DaveKiwi
Newbie
384 Views
2 replies
1 likes
Mac

384 Views
2 replies
1 likes

Messages Intermittently Working

So, since the latest upgrade, my messages sometimes work, sometimes do not. The error is that no one has sent me messages, sometimes a restart works, sometimes it doesn't. I'm sure this has been logged before, however it is now getting to ridiculous ...

reb_dj
Newbie
So, since the latest upgrade, my messages sometimes work, sometimes do not. The error is that no one has sent me messages, sometimes a restart works, sometimes it doesn't. I'm sure this has been logg...
2015-04-13 12:54:37 AM
2015-04-14 2:39:43 PM
smallseb
Gig Goer
235 Views
1 replies
0 likes
Mac

235 Views
1 replies
0 likes

How Do I Get Back to Old Activity Feed?

Soooo, I have been using old versions of Spotify for the old activity feed for about a month and a half now. Frankly, this is the only thing that has kept me hanging on to Spotify since the overhaul. I will not rehash how the activity feed was one of...

user-removed
Visitor
Soooo, I have been using old versions of Spotify for the old activity feed for about a month and a half now. Frankly, this is the only thing that has kept me hanging on to Spotify since the overhaul....
2015-04-12 11:48:16 PM
2015-04-14 3:53:54 AM
user-removed
Not applicable
487 Views
2 replies
1 likes
Mac

487 Views
2 replies
1 likes

Solved!! Music available one day, greyed out the next

Specifically The Wizard of Oz soundtrack (original movie) which is my daughter's favorite. All of a sudden today it is not available. Is this correct? Could the label have pulled it from spotify? I have premium and am based in the US. Thank you!

minahrock
Casual Listener
Specifically The Wizard of Oz soundtrack (original movie) which is my daughter's favorite. All of a sudden today it is not available. Is this correct? Could the label have pulled it f...
2015-04-13 1:48:21 AM
2015-04-13 7:00:22 PM
MattSuda
Spotify Star
442 Views
4 replies
0 likes
Mac

442 Views
4 replies
0 likes

Spotify won't play an album

I have been trying to play the album Earth To America by Widespread Panic but it will not play. On my Iphone Spotify will not find the album. If I search the album on google, i press the link that opens Spotify but it will still not play. The web bro...

holtonw
Newbie
I have been trying to play the album Earth To America by Widespread Panic but it will not play. On my Iphone Spotify will not find the album. If I search the album on google, i press the link that op...
2015-04-13 5:42:56 PM
2015-04-13 6:16:06 PM
Soundofus
Community Legend
298 Views
2 replies
0 likes
Mac

298 Views
2 replies
0 likes

Noobb question, following artists

Hi, I have never really used spotify before but am looking to start using it properly and have signed up for a premium account. I have over 100000 songs on my PC and the same songs on my phone. I know the apps can play local files but is there a way ...

Ydarb
Casual Listener
Hi, I have never really used spotify before but am looking to start using it properly and have signed up for a premium account. I have over 100000 songs on my PC and the same songs ...
2015-04-13 2:38:14 PM
2015-04-13 4:57:02 PM
Ydarb
Casual Listener
912 Views
6 replies
0 likes
Mac

912 Views
6 replies
0 likes

Unable to access Preferences when "offline"

After the update a few weeks ago, I've noticed that I cannot access the Preferences panel when I'm offline anymore. This is very very annoying as my school uses a proxy and I have to manually enter the proxy information into the Preferences in order ...

kevinkuo2004
Newbie
After the update a few weeks ago, I've noticed that I cannot access the Preferences panel when I'm offline anymore. This is very very annoying as my school uses a proxy and I have to manuall...
2015-03-25 11:23:38 AM
2015-04-13 8:38:21 AM
hongymagic
Casual Listener
564 Views
2 replies
3 likes
Mac

564 Views
2 replies
3 likes

Playing song till the end

I have trouble playing certain song till the end the first i played it it just stop after 2min ever since i have that problem i try it on android phone same thing on my window pc and on my mac pro i dont know what to do

FrancisLagueu
Newbie
I have trouble playing certain song till the end the first i played it it just stop after 2min ever since i have that problem i try it on android phone same thing on my window pc and on...
2015-04-13 7:43:41 AM
353 Views
0 replies
0 likes
Mac
Windows

353 Views
0 replies
0 likes

Solved!! Have to quit and restart spotify to see any changes

When I queue things or rearrange my queue, the changes I made won't show up unless I quit and start it over. I tried uninstalling it, then reinstalling it, but that did not work. Please help.

DarcieMarie23
Regular
When I queue things or rearrange my queue, the changes I made won't show up unless I quit and start it over. I tried uninstalling it, then reinstalling it, but that did not work. Please help.
2015-04-11 8:41:22 AM
2015-04-13 5:09:13 AM
DarcieMarie23
Regular
2077 Views
3 replies
0 likes
Mac

2077 Views
3 replies
0 likes

[RESOLVE] Can´t see my songs when I´m on mac! [SOLUTION]

I have Spotify Premium and I can not see my songs when I'm on my Macbook Pro. On the other hand, if I can see them when I'm on my iPhone 6 or My Computer Desktop with Windows. I need to fix it soon.Thank you ! EDIT: The team helped me with the follow...

guldenaar
Casual Listener
I have Spotify Premium and I can not see my songs when I'm on my Macbook Pro. On the other hand, if I can see them when I'm on my iPhone 6 or My Computer Desktop with Windows. I nee...
2015-04-12 10:56:21 PM
2015-04-13 4:16:05 AM
guldenaar
Casual Listener
416 Views
2 replies
0 likes
Mac

416 Views
2 replies
0 likes

Download times out

Hi everyone, I'm running OS X Yosemite 10.10.1 on MacBook Air.Spotify was having serious connection/network issues so I deleted the app. When I run the installation package, there is a dialogue box that tells me Spotify is downloading, and the reques...

snackluvr
Newbie
Hi everyone, I'm running OS X Yosemite 10.10.1 on MacBook Air. Spotify was having serious connection/network issues so I deleted the app. When I run the installation package, there is a dia...
2015-04-12 3:15:55 PM
2015-04-13 3:50:58 AM
MattSuda
Spotify Star
814 Views
1 replies
0 likes
Mac

814 Views
1 replies
0 likes

1.0.1.1060... - Network share prevents loading

I have a network share that's in my "login items" on Mac. If the machine thats serving the share is not online, no problem i usually get a "cannot connect to network drive" message upon login to my mac and thats the end of that. With the new update i...

ajc93
Newbie
I have a network share that's in my "login items" on Mac. If the machine thats serving the share is not online, no problem i usually get a "cannot connect to network drive" message upon login to...
2015-03-17 11:45:54 AM
2015-04-12 9:14:58 PM
chriswerner
Newbie
308 Views
1 replies
1 likes
Mac

308 Views
1 replies
1 likes

Slow and sometimes not playing on Mac/iPad/iPhone every evening

Hi All ! Since using Spotify (premium) I do have the problem that the system is very slow (searching, discovering new songs and even playing some songs which are not stored in offline playlists - these songs stop sometimes for several seconds before ...

cragem
Casual Listener
Hi All ! Since using Spotify (premium) I do have the problem that the system is very slow (searching, discovering new songs and even playing some songs which are not stored in offline...
2014-01-28 10:20:35 AM
2015-04-12 8:50:23 PM
Fugitivo82
Newbie
884 Views
2 replies
1 likes
Mac

884 Views
2 replies
1 likes

Solved!! Music stops every 5 seconds - desktop only!

I've had this problem for some time now. My 27" iMac cannot run the desktop app without the music starting and stopping every few seconds. This happens whether connected via ethernet or WiFi. I've checked my cable signal throughput and it's a consist...

rjiphotography
Casual Listener
I've had this problem for some time now. My 27" iMac cannot run the desktop app without the music starting and stopping every few seconds. This happens whether connected via ether...
2015-04-12 2:41:29 PM
2015-04-12 6:34:41 PM
atom1989
Community Legend
2574 Views
5 replies
0 likes
Mac

2574 Views
5 replies
0 likes

start up screen

when i go to spotify.com, i log in and i don't see the usual list of "search, browse, my music" etc on the left. only my account, settings, etc. how do i get to that screen? if i click on the spotify logo it takes me to an offer to sign up. help!

rvk1-ar
Newbie
when i go to spotify.com, i log in and i don't see the usual list of "search, browse, my music" etc on the left. only my account, settings, etc. how do i get to that screen? if i click on the spotify...
2015-04-12 4:17:40 PM
2015-04-12 6:03:47 PM
atom1989
Community Legend
205 Views
1 replies
0 likes
Mac

205 Views
1 replies
0 likes

Album art not visible via apple tv

Spotify on iMac. Stream via airfoil to apple tv. Apple tv shows Mac icon and std text that streaming is done from spotify. When streaming iTunes same iMac I get the album art displayed on apple tv.All software is latest. Any idea why album art is dis...

Boschf
Casual Listener
Spotify on iMac. Stream via airfoil to apple tv. Apple tv shows Mac icon and std text that streaming is done from spotify. When streaming iTunes same iMac I get the album art displayed on apple tv. ...
2015-04-12 4:04:31 PM
644 Views
0 replies
0 likes
Mac

644 Views
0 replies
0 likes

How do I sync my 7th gen iPod nano?

I have an iPod nano running software version 1.0.3 and Spotify 1.0.3.101 and I've been trying to sync my iPod enabling and disabling disk use, iTunes closed, iTunes open but cannot get it to sync. Actually, I haven't been able to sync it ever. But no...

senseivita
Regular
I have an iPod nano running software version 1.0.3 and Spotify 1.0.3.101 and I've been trying to sync my iPod enabling and disabling disk use, iTunes closed, iTunes open but cannot get it to sync. Ac...
2015-04-01 5:34:55 PM
2015-04-12 2:00:03 PM
senseivita
Regular
12438 Views
4 replies
2 likes
Mac

12438 Views
4 replies
2 likes

Re-add Ability to Change Location of Cache on OS X

I have both an SSD and an HDD in my MBP. However, Spotify removed the ability to choose the location of the cache files. This used to be under Preferences. Now I have it taking up precious space on my SSD inside Library/Caches instead of being locate...

ydoommas
Casual Listener
I have both an SSD and an HDD in my MBP. However, Spotify removed the ability to choose the location of the cache files. This used to be under Preferences. Now I have it taking up precious space on m...
2015-04-11 10:31:50 PM
2015-04-12 1:37:46 AM
Josh
Community Legend
634 Views
1 replies
0 likes
Mac

634 Views
1 replies
0 likes

Spotify randomly autoplays

I'm using Spotify premium on an macbook pro. Spotify starts up at random times. I close the app and it pop itself randomly and play music. I find most annoyingI try few times fresh inastall without success. My OS is 10.8.5 Only solution till now is d...

SHACOOL
Newbie
I'm using Spotify premium on an macbook pro. Spotify starts up at random times. I close the app and it pop itself randomly and play music. I find most annoying I try few times fresh inas...
2015-04-11 11:52:11 PM
442 Views
0 replies
0 likes
Mac

442 Views
0 replies
0 likes

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