Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4655 Views
  • 1 replies
  • 0 likes
  • 4655 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6743 Views
  • 1 replies
  • 0 likes
  • 6743 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4601 Views
  • 1 replies
  • 3 likes
  • 4601 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41675 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41675 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166665 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166665 Views
  • 0 replies
  • 35 likes

Superuser Contribution Make discover weekly and song playback work when using 'Select another device'

Plan: PremiumCountry: USA Device: Multiple - macbook pro 2018 with Ventura (also happened prior with Monterey), windows desktop with win10Version: Spotify for macOS (Intel) 1.2.4.912.g949d5fd0 My Question or IssueWhen I play discover weekly from my a...

  • Newbie
  • Plan: Premium Country: USA   Device: Multiple - macbook pro 2018 with Ventura (also happened prior with Monterey), windows desktop with win10 Version: Spotify for macOS (Intel) 1.2.4.91...
  • Lyubka
  • Moderator
  • 715 Views
  • 1 replies
  • 0 likes
  • Connected Device
    Discover Weekly
    macOS
    Windows
  • 715 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Glitch when using the "Search in playlist" feature

PlanFreeCountryUSADeviceMacbook AirOperating SystemmacOS My Question or IssueThis is a bug I've been getting for a while now on the desktop/software version of Spotify. Whenever I use the quick find feature to find something in my playlist without ha...

  • Casual Listener
  • Plan Free Country USA Device Macbook Air Operating System macOS   My Question or Issue This is a bug I've been getting for a while now on the desktop/software version of Spotify. Whene...
  • SylvesterAnthony
  • Newbie
  • 1422 Views
  • 6 replies
  • 0 likes
  • 1422 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify desktop and devices were connecting w wifi, and now they are grey

With all my devices I was ale to connect all my devices thru wifi, but now they appear grey and say they can't play this song. I tried all suggestions I could find; nothing works.

  • Visitor
  • With all my devices I was ale to connect all my devices thru wifi, but now they appear grey and say they can't play this song. I tried all suggestions I could find; nothing works.
  • OscarDC
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Spotify friend Activity is broken (longstanding issue)

For more than a year, my Spotify friend's activity has not been updating. By some stroke of luck, I thought it had been fixed when two people showed up in my tab (still not everyone I follow) but nope, it's still not updating.I have tried entirely qu...

  • Newbie
  • For more than a year, my Spotify friend's activity has not been updating. By some stroke of luck, I thought it had been fixed when two people showed up in my tab (still not everyone I follow) but nop...
  • kaworu_bloodpaw
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Webplayer inconveniences

The webplayer just is strange. It does not show a list for the library, just as icon view.And it cannot be sorted for what you need (recently, time added, ...and so on).But even worse, when I check an artist and his Discography, there is simply no li...

  • Music Fan
  • The webplayer just is strange.   It does not show a list for the library, just as icon view. And it cannot be sorted for what you need (recently, time added, ...and so on). But even worse,...
  • spot666
  • Music Fan
  • 557 Views
  • 4 replies
  • 0 likes
  • 557 Views
  • 4 replies
  • 0 likes

arkadaş etkinliği panelini açamıyorum

daha önce spotify arkadaş etkinliği panelini kapattım ve şimdi ise nasıl açacağımı bilmiyorum

  • Visitor
  • daha önce spotify arkadaş etkinliği panelini kapattım ve şimdi ise nasıl açacağımı bilmiyorum
  • kaworu_bloodpaw
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

why the songs that I’ve liked before are on the top instead of recents ??

I was doing removing my liked songs on my Spotify and then all of sudden the order is all over the place and it shows the date from 2021 on top but the recent ones are on the bottom, which doesn’t make sense o me and I want to fix. I’ve tried to down...

  • Visitor
  • I was doing removing my liked songs on my Spotify and then all of sudden the order is all over the place and it shows the date from 2021 on top but the recent ones are on the bottom, which doesn’t ma...
  • kaworu_bloodpaw
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

[macOS] Volume up/down keyboard shortcut doesn't work

Plan: PremiumCountry: Germany DeviceMacbook Pro 13-inch, 2017Operating SystemmacOS 10.14.5 My Question or IssueThe volume up/down keyboard shortcuts (CMD+UP, CMD+DOWN), as well as the menu options in "Playback" have no effect. I use Spotify Connect f...

  • Newbie
  • Plan:  Premium Country: Germany   Device Macbook Pro 13-inch, 2017 Operating System macOS 10.14.5   My Question or Issue The volume up/down keyboard shortcuts (CMD+UP,...
  • CraigMcArthur
  • Newbie
  • 10012 Views
  • 12 replies
  • 6 likes
  • bug
  • 10012 Views
  • 12 replies
  • 6 likes

Superuser Contribution Why isn't desktop app syncing to when playing from iphone?

this bug has been occuring consistently for months, and still hasn't been fixed. playing from iphone, the desktop app shows incorrect/wrong track playing (or nothing at all). quitting desktop app makes no difference. please fix it!

  • Roadie
  • this bug has been occuring consistently for months, and still hasn't been fixed.   playing from iphone, the desktop app shows incorrect/wrong track playing (or nothing at all).    ...
  • MihailY
  • Moderator
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to filter on downloaded songs when using the desktop Mac app?

When in Offline mode, I want to be able to see just the music/podcasts that is available for me to play. In the iOS app I can easily doing this by applying the 'downloaded' filter. Is there an equivalent way that I can do this in the desktop Mac app?

  • Newbie
  • When in Offline mode, I want to be able to see just the music/podcasts that is available for me to play. In the iOS app I can easily doing this by applying the 'downloaded' filter. Is there an e...
  • Eni
  • Moderator
  • 739 Views
  • 3 replies
  • 0 likes
  • 739 Views
  • 3 replies
  • 0 likes

Playlist set on public, but not to be found !

My play list is set on public, why can't I find it when I type in the exact words? Computer and serge functions should allways be EXACT, was not it? Beetles search in Google produce insect results. In Spotify playlist it always gives me Beatles. Why ...

  • Visitor
  • My play list is set on public, why can't I find it when I type in the exact words? Computer and serge functions should allways be EXACT, was not it? Beetles search in Google produce insect results. I...
  • Bittencourt
  • Spotify Star
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Playback quality issues

I've been having issues with my playback quality, occasionally sounding very muffled and quiet. Has anyone else had a similar issue?

  • Visitor
  • I've been having issues with my playback quality, occasionally sounding very muffled and quiet. Has anyone else had a similar issue?
  • Bittencourt
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't sound come through my Mac speakers when I play music from app?

I have the desktop app added to my new Macbook Air. It was working fine and randomly the sound stopped coming through the speakers, but the track is playing. It plays through the speakers fine if I get on the web browser, but the app remains silent.

  • Visitor
  • I have the desktop app added to my new Macbook Air. It was working fine and randomly the sound stopped coming through the speakers, but the track is playing. It plays through the speakers fine if I g...
  • Eni
  • Moderator
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking on my playlist folders, makes playlists move outside those folders

I've got a few playlist folders and in each of such folders a few playlists. When I click on a folder triangle to unfold that folder I can select on of its playlists. When I click on the folder to close it, one or more playlists inside that folder su...

  • Music Fan
  • I've got a few playlist folders and in each of such folders a few playlists. When I click on a folder triangle to unfold that folder I can select on of its playlists. When I click on the folder to cl...
  • Dian
  • Spotify Legend
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify installation fails on new MacBook Pro

Plan:Premium Country:USA Device:MacBook Pro with Apple M1 Pro chip OS:Ventura 13.1 My Question or Issue:My installation of Spotify fails in the same place each time:I download the official installer from spotify.com and run itA dialog window with a p...

  • Casual Listener
  • Plan: Premium   Country: USA   Device: MacBook Pro with Apple M1 Pro chip   OS: Ventura 13.1   My Question or Issue: My installation of Spotify fails in the same plac...
  • OscarDC
  • Moderator
  • 2137 Views
  • 5 replies
  • 0 likes
  • 2137 Views
  • 5 replies
  • 0 likes

Superuser Contribution Tracks with distortion Premium account- MacOS

PlanPremium DeviceMacbook mid 2012Operating SystemMacOS Mojave My Question or IssueBeen using Spotify for many years on a premium membership, and the last few days, tracks that in the past would sound fine, now sound distorted. Tried reinstalling the...

  • Regular
  • Plan Premium   Device Macbook mid 2012 Operating System MacOS Mojave   My Question or Issue Been using Spotify for many years on a premium membership, and the last few days, tracks...
  • AlejaR
  • Moderator
  • 1253 Views
  • 11 replies
  • 0 likes
  • 1253 Views
  • 11 replies
  • 0 likes

Superuser Contribution top of spotify screen not showing mac

the top of my spotify screen isnt showing, doesnt matter if i zoom in our out or make the tab smaller. im on mac, any solutions?

Screenshot 2023-01-27 at 21.58.56.png Screenshot 2023-01-27 at 21.59.14.png
  • Casual Listener
  • the top of my spotify screen isnt showing, doesnt matter if i zoom in our out or make the tab smaller. im on mac, any solutions?  
  • Joan
  • Moderator
  • 723 Views
  • 3 replies
  • 0 likes
  • 723 Views
  • 3 replies
  • 0 likes

error code auth 74

"a firewall may be block spotify... error code: auth:74)- I clean uninstall the app and installed again 3x and same issue, in proxy settings I put no proxy but it hasn't solved the issues. Im running on macOS Ventura 13.1

  • Visitor
  • "a firewall may be block spotify... error code: auth:74)- I clean uninstall the app and installed again 3x and same issue, in proxy settings I put no proxy but it hasn't solved the issues. Im running...
  • MateusM
  • Spotify Star
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Layout and Elements in Made For You are broken in Version 1.0.89.313.g34a58dea

So this worked about two weeks ago but the layout in Made For You has changed. This probably does not cause any issues in newer versions of the app but in version 1.0.89.313.g34a58dea for OS X 10.9 it has made everything very large and nothing fits o...

  • Regular
  • So this worked about two weeks ago but the layout in Made For You has changed. This probably does not cause any issues in newer versions of the app but in version 1.0.89.313.g34a58dea for OS X 10.9 i...
  • harryfornasier
  • Regular
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes