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I cannot seem to search for artists or tracks, keeps telling me the above.
I can access an artist or the album if I have a track of theirs in my playlist, but cannot search using the search bar.
Only seemed to become an issue in the past hour or so. I've tried logging out and back in, and I've also reset my wireless router, however I've had no joy as of yet.
I'm not sure if makes much of a difference, but I'm a premium member.
Any suggestions would be appreciated.
Thanks.
Same problem here, and it is incredibly annoying!
First techincal issue with Spotify today - the search feature will not work on either W7 or W8 laptops, or my Android phone. It just says 'an error occurred, please search again'. There seems nothing I can do to resolve it, and as it effects 3 different devices on 3 OS, I can't see how it would be anything other than a server-side issue. More worrying though, is that I can't seem to find any way to get support through Spotify.com - the help section is worse than useless, with no way to log a call or speak to anyone about the problem. Like most people here I'm sure, I pay for my service - why can't I raise an issue with Spotify?? Hope someone from the company can respond to this.
Yes, me too - and no way to contact Spotify via this site to let them know about the issue.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Thank you Peter, I appreciate the response.
We are investigating some issues and finding out more. Thanks for your reports - weโll keep you updated here.
โ Spotify Status (@SpotifyStatus) September 7, 2014
^ Just went up on Twitter too.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Resolved for me now ๐
Problem has been fixed.
Thanks very much!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Possibly jumped the gun there, seems to be broken again...
Same here, was working for a few minutes. Down again
mine is the same what's going on?
Mine's the same too, it has suddenly stopped working again, sort it out
Same here
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ