Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution.
Hi there,
I'm a Premium user since 3 years and a half. The first couple of years I was super happy with the whole experience of sharing songs with friends and stuff, top notch, really. But since the last year and a half I have a REALLY ANNOYING problem in the computer version of Spotify that I've been trying to fix all the time with no success. I tried to find a solution for it, but nothing helped me, that's why I'm writing here finally, because today the problem got even worse with the new update that I just installed.
My initial problem/bug is that one day, with a new update, I wasn't able of sending/sharing songs anymore with my friends. I right-clicked on the song that I wanted to send/share, clicked on ''share'', and suddenly, instead of the classic tab where I used to write the message with the ''SEND'' button, I got a blank white tab. I was always using this very same method, but it stopped working for me for some reason with one of the updates. I couldn't write or send anything. I uninstalled the program and re-installed again several times but didn't work. I really enjoyed that part of spotify, but I eventually gave up.
Some months later, new spotify update, the problem got worse. Not just couldn't send or share songs anymore, now not even the sections ''Explore'' and ''Discover'' showed up. They were white, blank. Nothing will show up there. This is the first screen you see when Spotify opens, right? For me it's completely blank since long time ago. Sometimes it looks like it's charging, but nothing really.
But what happened today is completely wrong. With this new update, this new version of spotify, I'm not even able to look for new songs or new artists. Guess what happens, it's blank. I look for a song, click on the artist/band name and it doesn't load. I can even see the band page with their albums and songs...
Basically what I can only do now is just seeing my own playlists, and I'm afraid this will end in the moment you guys make a newer version of Spotify...
I'm using Windows 7 64bits. Please, I need some urgent help. I'm sure someone else has the same **bleep**ty problem. This is getting really awful!
I'm attaching some images so you guys can see it properly.
Thanks!
EDITED subject to make it clearer
Solved! Go to Solution.
How to set --disable-accelerated-layers --disable-accelerated-fixed-root-background in the linux client?
I think I'll unsubscribe from Premium and go back to Apple Music. I have never used a service with so many bugs. And I don't mean little glitches, I mean things that make it totally unusable. And the ones that are known for years and still not fixed. Spotify developers are a disgrace.
THANKS SO FKING MUCH<3!!!
None of the above has helped and I'm not to shabby with the computer stuff. What do you suggest now for this spotify "premium" user? Please fix. Windows 7
Thankyou! This was it for me! All the other command line solutions didn't work.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…