Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
76984 Views
79 replies
27 likes

76984 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
perpends
Casual Listener
90865 Views
287 replies
22 likes

90865 Views
287 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6518 Views
1 replies
6 likes

6518 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147084 Views
0 replies
26 likes
Mac
Windows

147084 Views
0 replies
26 likes

Windows 10 Pop-player

When I pause or skip any music in my spotify while i am in browser or in any app. Spotify pop-player doesn't apper.

Marbodia
Newbie
When I pause or skip any music in my spotify while i am in browser or in any app. Spotify pop-player doesn't apper.
2019-05-10 9:58:36 PM
2019-05-11 4:01:45 PM
Brunelicia
Community Legend
1048 Views
1 replies
0 likes

1048 Views
1 replies
0 likes

Superuser Contribution My activity doesn't appear on other people's friend feeds and I'm not using a private session.

It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).

stargazed
Newbie
It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).
2019-05-10 6:11:50 AM
2019-05-11 1:21:41 PM
Katerina
Spotify Legend
1393 Views
2 replies
0 likes

1393 Views
2 replies
0 likes

Can't play certain songs

PlanPremiumCountrySwedenDeviceCPU: i7 9700kGPU: 980tiRAM: 32GBEhternet ConnectionOperating SystemWindows 10 Pro My Question or IssueI can't play certain songs that is outside playlists. It's not always the same songs. And only the top 10 songs will p...

mr-headbanger
Regular
Plan Premium Country Sweden Device CPU: i7 9700k GPU: 980ti RAM: 32GB Ehternet Connection Operating System Windows 10 Pro My Question or Issue I can't play certain songs that is o...
2019-05-07 9:53:12 PM
2019-05-10 9:10:13 PM
Jᴀᴄᴋ
Roadie
2323 Views
7 replies
0 likes

2323 Views
7 replies
0 likes

Saved Songs Not Syncing to Desktop

When saving songs on a different device (mobile or desktop) it does not get saved on my main desktop. I have re-installed spotify on all devices and it still occurs. I am using Windows 10 (17134) and Spotify 1.1.5.153 on my desktop, and Android 9 wit...

regam
Newbie
When saving songs on a different device (mobile or desktop) it does not get saved on my main desktop. I have re-installed spotify on all devices and it still occurs. I am using Windows 10 (17134) and...
2019-05-10 8:17:05 PM
433 Views
0 replies
2 likes

433 Views
0 replies
2 likes

Spotify starts playing with 15 mins delay

At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. PlanPremiumCountryFinland DeviceLenovo Thinkpad P70Operating SystemWindows 10 My Question or Issue

Antti9
Newbie
At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. Plan Premium Country Finland ...
2019-05-10 9:30:56 AM
579 Views
0 replies
0 likes

579 Views
0 replies
0 likes

Search unresponsive when scrolling through song results

When I search on desktop (UK premium user) on a word eg time or angel, the songs results page hangs/is unresponsive on scrolling down through the results. This happens after paging down 7 or 8 times - I know there are more results as I’ve checked on ...

JoylessBiscuit
Casual Listener
When I search on desktop (UK premium user) on a word eg time or angel, the songs results page hangs/is unresponsive on scrolling down through the results. This happens after paging down 7 or 8 times ...
2019-04-05 12:01:08 AM
2019-05-09 11:57:49 PM
JoylessBiscuit
Casual Listener
820 Views
4 replies
0 likes
search function
search is broken
search unresponsive

820 Views
4 replies
0 likes

Premium stream only 192 kbps

PlanFree/PremiumCountryUSDeviceDesktop PC Windows 10 My Question or IssueI have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the remainder of the original message). UPDATE: I figured out what was going on at my end. Spot...

user-removed
Visitor
Plan Free/Premium Country US Device Desktop PC Windows 10 My Question or Issue I have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the rema...
2019-05-09 11:23:04 PM
718 Views
0 replies
0 likes

718 Views
0 replies
0 likes

Unable to play music reliably

PlanPremiumCountryUSDeviceDesktopOperating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've had nothing but problems with it. I cannot play single songs (can play playlists and whol...

JSuch12
Newbie
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've h...
2019-05-09 10:59:37 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Spotify PC ran into a problem?

Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself

randyr5
Gig Goer
Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself
2019-05-09 10:52:51 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

cannot pause music with headphones plugged in

Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for 15-30 seconds via the in-app controls or using my earbud contro...

bkudzia
Casual Listener
Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for ...
2019-05-09 6:55:23 PM
2019-05-09 7:23:17 PM
bkudzia
Casual Listener
990 Views
2 replies
0 likes

990 Views
2 replies
0 likes

Je n'arrive plus a lires les musique sur spotify

Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionné".Je suis sur window 10, j'ai essayer de d'essinst...

thibaut-dpt
Newbie
Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionn...
2019-05-09 7:23:13 PM
886 Views
0 replies
1 likes

886 Views
0 replies
1 likes

Spotify won't play on my desktop. I press play and it pauses right away.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Rustt
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-09 6:49:06 PM
474 Views
0 replies
0 likes

474 Views
0 replies
0 likes

Solved!! [Desktop] Add option to extract logs to error reports.

Plan/PremiumCountrySwedenDeviceDesktopOperating System- My Question or IssueI was thinking it might be a good idea to have an option (that has to be activated or for "superusers") to extract a logfile.This is to be used when you submit a error report...

sundinc
Music Fan
Plan /Premium Country Sweden Device Desktop Operating System - My Question or Issue I was thinking it might be a good idea to have an option (that has to be activated or for ...
2019-05-09 1:27:57 PM
2019-05-09 6:34:27 PM
A_Musicophile
Community Legend
3816 Views
1 replies
2 likes
idea

3816 Views
1 replies
2 likes

Music not playing ("Can't play the current song." error message)

About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into ALL of my songs getting the same error message. An...

dudethatsrad
Newbie
About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into...
2019-05-09 4:49:08 AM
2019-05-09 6:06:27 PM
A_Musicophile
Community Legend
676 Views
1 replies
0 likes

676 Views
1 replies
0 likes

Web Player (Chrome) Skipping Songs on Work Computer Only

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo we recently got new laptops at work now my spotify continues to skip songs after a few seconds. Things to note:1. I have searched up and down for a solution on these b...

datdamnduck
Newbie
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue So we recently got new laptops at work now my spotify continues to skip songs after a few seco...
2019-05-09 3:58:28 PM
2019-05-09 4:17:05 PM
MsLoriGD
Casual Listener
591 Views
1 replies
3 likes

591 Views
1 replies
3 likes

Tracks skipping after a few seconds

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on... very annoying My Question or Issue

tobsen16
Casual Listener
Plan Premium Country Germany Device Notebook Operating System Windows 10 Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on.....
2019-05-08 11:45:15 AM
2019-05-09 4:15:18 PM
MsLoriGD
Casual Listener
1401 Views
6 replies
2 likes

1401 Views
6 replies
2 likes

Superuser Contribution Waiting for Connection

PlanPremiumCountryUSADeviceWindows 8 LaptopOperating SystemWindows 8My Question or IssueMy laptop won't download my playlist. It stays stuck on waiting for connections. When I download the very first spotify version, it downloads my playlist. Wheneve...

SleepyBrainiac
Casual Listener
Plan Premium Country USA Device Windows 8 Laptop Operating System Windows 8 My Question or Issue My laptop won't download my playlist. It stays stuck on waiting for connections. When I downl...
2019-04-29 11:01:50 PM
2019-05-09 2:45:58 PM
SleepyBrainiac
Casual Listener
1551 Views
3 replies
0 likes

1551 Views
3 replies
0 likes

Browse / Discover not updating

PlanPremiumCountry ItalyOperating SystemWindows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you and all suggestions are the same since more than one week. My current Spotify Pre...

clatix
Gig Goer
Plan Premium Country Italy Operating System Windows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you...
2019-02-19 7:31:26 PM
2019-05-09 10:43:48 AM
Headover
Music Fan
1856 Views
18 replies
8 likes

1856 Views
18 replies
8 likes

Spotify won't play songs, and doesn't display album covers

PlanPremiumCountryHungaryDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify doesn't do anything. It won't play any audio, display album arts and it's also very slow. I tried reinstalling it but that didn't work. I'd appreciate any he...

AronBurjan
Newbie
Plan Premium Country Hungary Device Desktop Operating System Windows 10 My Question or Issue Spotify doesn't do anything. It won't play any audio, display album arts and it's also ve...
2019-05-08 10:35:48 PM
350 Views
0 replies
1 likes

350 Views
0 replies
1 likes

Only saved songs or songs in playlists playing

PlanFreeCountry UKDeviceHP laptopOperating SystemWindows 10 My Question or IssueAny song not in one of my playlists or that I have explicitly saved will play. Instead the album art comes up as black (sometimes appears if I have saved other songs in t...

tommo-15
Casual Listener
Plan Free Country UK Device HP laptop Operating System Windows 10 My Question or Issue Any song not in one of my playlists or that I have explicitly saved will play. Instead the alb...
2019-05-08 10:21:16 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

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