Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74735 Views
  • 79 replies
  • 27 likes
  • 74735 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89520 Views
  • 285 replies
  • 22 likes
  • 89520 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6412 Views
  • 1 replies
  • 6 likes
  • 6412 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146902 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146902 Views
  • 0 replies
  • 26 likes

Solved!! Clear Liked songs

How can I easily clear all my Liked Songs, with a mouse click or two? I have almost 1,500 and want to start over again. Thanks.PlanPremiumCountryUSADeviceWindowsOperating SystemWindows 10,My Question or IssueHow can I easily clear all my Liked Songs,...

  • Casual Listener
  • How can I easily clear all my Liked Songs, with a mouse click or two?  I have almost 1,500 and want to start over again.  Thanks. Plan Premium Country USA Device Windows Operating Sy...
  • GENERALBEAR
  • Newbie
  • 5051 Views
  • 3 replies
  • 0 likes
  • 5051 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trouble shooting

PlanpremiumCountryGreeceDeviceLaptop PC Operating SystemWindows 11 My Question or IsI log in properly and the app is showing me as offline while I am not therefore I can't play music. I have already unistall and reinstall many times without any chang...

  • Regular
  • Plan premium Country Greece Device Laptop PC  Operating System Windows 11   My Question or Is I log in properly and the app is showing me as offline while I am not therefore I can...
  • OscarDC
  • Moderator
  • 401 Views
  • 8 replies
  • 0 likes
  • 401 Views
  • 8 replies
  • 0 likes

Superuser Contribution All album art is missing

PlanPremiumCountryNLDevice Operating SystemWindows 10 My Question or IssueSince a couple of weeks all album art has disappeared in the windows 10 spotify desktop app. See below for an example.Have tried all the regular stuff, like:- re-install- clean...

spotify_no_album_art.png
  • Casual Listener
  • Plan Premium Country NL Device   Operating System Windows 10   My Question or Issue Since a couple of weeks all album art has disappeared in the windows 10 spotify desktop app. Se...
  • Brian687
  • Newbie
  • 2450 Views
  • 6 replies
  • 0 likes
  • 2450 Views
  • 6 replies
  • 0 likes

Superuser Contribution Disable autoplay whenever the app is launched

Whenever the app is launched on desktop now, Spotify starts playing whatever you were last listening to automatically. I'm not a fan of this, especially since it plays before the rest of the app finishes loading, so I can't even pause for the first f...

  • Newbie
  • Whenever the app is launched on desktop now, Spotify starts playing whatever you were last listening to automatically. I'm not a fan of this, especially since it plays before the rest of the app fini...
  • rtr1421
  • Casual Listener
  • 1184 Views
  • 4 replies
  • 1 likes
  • 1184 Views
  • 4 replies
  • 1 likes

Superuser Contribution I can't go back to online mode

PlanPremium (Family)Operating SystemWindows 10Every time I open my desktop app (which I've reinstalled at least five times today), I can see a small, blue line that says I'm in offline mode, but then I check the actual "Offline Mode" in the corner an...

  • Visitor
  • Plan Premium (Family) Operating System Windows 10 Every time I open my desktop app (which I've reinstalled at least five times today), I can see a small, blue line that says I'm in offline mode, ...
  • Maria
  • Moderator
  • 4917 Views
  • 5 replies
  • 0 likes
  • 4917 Views
  • 5 replies
  • 0 likes

Superuser Contribution New Episodes Missing on Desktop for Mac

PlanPremiumCountryArgentinaDeviceMacbook Pro 2017Operating SystemmacOS Monterey My Question or IssueHi guys!I'm following THIS podcast and suddenly the application for desktop (Mac) just stopped showing new episodes in October. The newest episode tha...

  • Casual Listener
  • Plan Premium Country Argentina Device Macbook Pro 2017 Operating System macOS Monterey   My Question or Issue Hi guys! I'm following THIS podcast and suddenly the application for desk...
  • StenR
  • Newbie
  • 1621 Views
  • 8 replies
  • 0 likes
  • 1621 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Ampersands when adding songs to playlist are not parsed correctly

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears.https://imgur.com/a/lWvyqmT

  • Newbie
  • When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears. https://...
  • AlejaR
  • Moderator
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution songs in a playlist don't show up as part of the playlist

So this only happens on the windows app (android app works fine). songs that are in a playlist, if you play them from their artists' profiles or albums, don't show up as part of your playlist, and therefore you can add them again without the usual "i...

  • Visitor
  • So this only happens on the windows app (android app works fine). songs that are in a playlist, if you play them from their artists' profiles or albums, don't show up as part of your playlist, and th...
  • user-removed
  • Not applicable
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Superuser Contribution Forward and Bacward options not working on the web

Every time I'm listening to a podcast on the and I try to rewind with the 15sec backward, it goes all back to the very beginning of the podcast!!So annoying!

  • Visitor
  • Every time I'm listening to a podcast on the and I try to rewind with the 15sec backward, it goes all back to the very beginning of the podcast!! So annoying!
  • Ivelina
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Timeline 10 Seconds Ahead when Using Connect

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620M1 iMacOperating SystemWindows 11macOS My Question or IssueWhenever I'm listening to the Spotify app, and I open the Web Player, the song's timeline is usually 10 seconds ahead. Sometimes if I click p...

kaworu_bloodpaw_0-1674135854569.png
  • Roadie
  • Plan Free Country USA Device Dell Inspiron 16 Plus 7620 M1 iMac Operating System Windows 11 macOS   My Question or Issue Whenever I'm listening to the Spotify app, and I open th...
  • Eni
  • Moderator
  • 981 Views
  • 10 replies
  • 2 likes
  • Connect
    timeline
    Web Player
  • 981 Views
  • 10 replies
  • 2 likes

How do i let my Collaborators add music on my playlist?

My friends are in my playlisr and i added them all to it, but they cant add music! need help here

  • Visitor
  • My friends are in my playlisr and i added them all to it, but they cant add music! need help here
  • Amayy
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only playing previously Downloaded music. Home and Search pages won't open.

This situation has occurred twice this month. What's wrong with Spotify? I expect better service for the price!

  • Newbie
  • This situation has occurred twice this month. What's wrong with Spotify? I expect better service for the price!
  • Joan
  • Moderator
  • 313 Views
  • 1 replies
  • 2 likes
  • 313 Views
  • 1 replies
  • 2 likes

Superuser Contribution Something went wrong with playback appears everytime

Spotify was working fine yesterday but today keeps giving me this error everytime I try to play anything. I'm using firefox and the web player if it helps.

  • Newbie
  • Spotify was working fine yesterday but today keeps giving me this error everytime I try to play anything. I'm using firefox and the web player if it helps.
  • Susan_GP
  • Moderator
  • 1839 Views
  • 15 replies
  • 8 likes
  • 1839 Views
  • 15 replies
  • 8 likes

Desktop video quality still is trash.

PlanFree/PremiumCountryNetherlandDeviceLenovo LaptopOperating SystemWin10 My Question or IssueFor months now, the video quality of podcasts remains utter garbage. I have a GoF connection of 50gb up and down, using just one device and still the qualit...

  • Visitor
  • Plan Free/Premium Country Netherland Device Lenovo Laptop Operating System Win10   My Question or Issue For months now, the video quality of podcasts remains utter garbage. I have a Go...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error when playing video podcast on Windows 10 (standalone and MS store)

HelloI've been busy for a few months and some other months without a computer, so I was behind in my podcasts. I listened to all non-video ones and some music with no issues whatsoever, however when I moved to try and catch up with Distractible, my S...

  • Regular
  • Hello I've been busy for a few months and some other months without a computer, so I was behind in my podcasts. I listened to all non-video ones and some music with no issues whatsoever, however w...
  • Maria
  • Moderator
  • 421 Views
  • 7 replies
  • 0 likes
  • 421 Views
  • 7 replies
  • 0 likes

Superuser Contribution how do I order my play lists and favorit albums in the Library?

Is there any way where I can control the exact order items are displayed, when viewing play lists and favorite albums in the Library in the desktop app?I would really like the ability to order all the entries based on how I like them.

  • Music Fan
  • Is there any way where I can control the exact order items are displayed, when viewing play lists and favorite albums in the Library in the desktop app? I would really like the ability to order al...
  • mtilsted
  • Music Fan
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Where have the seperate Title and Artist columns gone?

Something I have noticed recently while using Spotify on Windows Desktop - In my playlists there used to be a 'Track' column next to a seperate 'Artist' column. These columns have now been merged into one ' Track/Artist' column next to an 'Album' col...

  • Newbie
  • Something I have noticed recently while using Spotify on Windows Desktop - In my playlists there used to be a 'Track' column next to a seperate 'Artist' column. These columns have now been merged int...
  • disc_count
  • Roadie
  • 2379 Views
  • 3 replies
  • 3 likes
  • 2379 Views
  • 3 replies
  • 3 likes

Superuser Contribution Bring "Enhance"/"Smart Shuffle"/"Whatever You Wanna Call It" Playlists back, and on Desktop

Seeing Spotify disable such a useful feature, especially right during the whole AI craze of 2023.. is very bizarre. I understand the teams may want to re-introduce it further down the line, after they've been able to power it with a new, "better" AI/...

notdan_0-1704243073627.png
  • Newbie
  • Seeing Spotify disable such a useful feature, especially right during the whole AI craze of 2023.. is very bizarre. I understand the teams may want to re-introduce it further down the line, after the...
  • _sam_
  • Casual Listener
  • 940 Views
  • 6 replies
  • 4 likes
  • 940 Views
  • 6 replies
  • 4 likes

Superuser Contribution Discover Weekly Doesn't Update (Remote Computer)

PlanPremiumCountryUnited StatesDeviceMultipleOperating SystemMultiple My Question or IssueI have a particular setup in my home office. I have a tiny, Windows 10 Home, headless PC that runs Spotify and is connected to a nice sound system. I control Sp...

  • Newbie
  • Plan Premium Country United States Device Multiple Operating System Multiple   My Question or Issue I have a particular setup in my home office. I have a tiny, Windows 10 Home, headles...
  • Susan_GP
  • Moderator
  • 912 Views
  • 7 replies
  • 2 likes
  • 912 Views
  • 7 replies
  • 2 likes