Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 85416 Views
  • 81 replies
  • 27 likes
  • 85416 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 97033 Views
  • 290 replies
  • 22 likes
  • 97033 Views
  • 290 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7048 Views
  • 1 replies
  • 6 likes
  • 7048 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147612 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147612 Views
  • 0 replies
  • 26 likes

Superuser Contribution Any attempt results in "Spotify can't play this now" alert

PlanPremiumCountryNorwayDeviceApp & webOperating SystemWindows 11 ver 10.0.22631 build 22631 My Question or IssueWindows is updated, app reinstalled, PC is rebooted. Works fine on android device. EDIT: The cache is also cleared, and Spotify is in the...

  • Regular
  • Plan Premium Country Norway Device App & web Operating System Windows 11 ver 10.0.22631 build 22631   My Question or Issue Windows is updated, app reinstalled, PC is rebooted....
  • turbo73
  • Regular
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

Fix your AWFUL UI

PlanPremium Operating SystemWindows 10/11 Your UI is actually just a joke at this point.It is clear to me that you do not care about your users feedback and insist on making changes that dont need to be made. The now playing bar is still as obstructi...

spageddy_0-1700952187288.png spageddy_1-1700952315073.png
  • Casual Listener
  • Plan Premium   Operating System Windows 10/11   Your UI is actually just a joke at this point. It is clear to me that you do not care about your users feedback and insist on making c...
  • becting
  • Casual Listener
  • 988 Views
  • 4 replies
  • 6 likes
  • 988 Views
  • 4 replies
  • 6 likes

Superuser Contribution song lyrics only scroll when i'm not on the spotify tab

When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without closing it) the lyrics seemed to have been scrolling...

  • Casual Listener
  • When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without c...
  • Heroicjordan
  • Visitor
  • 6973 Views
  • 16 replies
  • 2 likes
  • 6973 Views
  • 16 replies
  • 2 likes

Superuser Contribution Equalizer Problems

PlanPremiumDeviceWindows PCOperating SystemWindows 11 My Question or IssueRecently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song from youtube, and found that it was not my headphones. I tried a bunch of...

  • Newbie
  • Plan Premium Device Windows PC Operating System Windows 11   My Question or Issue Recently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song f...
  • Vasil
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to drag playlist over to excel and get [playlist name + playlist creator name] as output?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssuePreviously, when I dragged a playlist over to a cell in excel, it would result in the the following text: "[Playlist Name] - [playlist creator]" with a hyperlink to the pl...

  • Roadie
  • Plan Premium Country NO Device Laptop Operating System Windows 10   My Question or Issue Previously, when I dragged a playlist over to a cell in excel, it would result in the the follo...
  • IVANRHUA
  • Visitor
  • 2040 Views
  • 3 replies
  • 0 likes
  • 2040 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dekstop App Will Play a Couple Podcasts and Nothing Else

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSpotify will play JRE and Club Random with Bill Maher and nothing else. I've tried other podcasts. I've tried music. They don't work. I get the attached error mes...

  • Casual Listener
  • Plan Premium Country USA Device Windows PC Operating System Windows 10 Pro   My Question or Issue Spotify will play JRE and Club Random with Bill Maher and nothing else. I've tried oth...
  • Susan_GP
  • Moderator
  • 421 Views
  • 7 replies
  • 0 likes
  • 421 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Now Playing view doesn't work without direct Internet access behind a proxy

PlanPremiumCountryUkraine, Estonia, SwedenDeviceLaptops with MS Windows. Vendor independent. Operating System(Windows 10, Windows 11) My Question or IssueI noticed that the Now Playing view doesn't show the current song/active device when a Windows d...

  • Casual Listener
  • Plan Premium Country Ukraine, Estonia, Sweden Device Laptops with MS Windows. Vendor independent.  Operating System (Windows 10, Windows 11)   My Question or Issue I noticed that ...
  • Ivelina
  • Moderator
  • 889 Views
  • 3 replies
  • 0 likes
  • 889 Views
  • 3 replies
  • 0 likes

Superuser Contribution Following Artist, but not showing up

PlanPremiumCountryUSA DeviceDesktop/PhoneOperating SystemWindows 10, Android My Question or IssueI follow a lot of artists (it says 1300+), but despite it saying I'm following on the artists individual page, some do not show up in my list of artists ...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop/Phone Operating System Windows 10, Android   My Question or Issue I follow a lot of artists (it says 1300+), but despite it saying I'm f...
  • Mandamarie23891
  • Music Fan
  • 9620 Views
  • 19 replies
  • 7 likes
  • 9620 Views
  • 19 replies
  • 7 likes

Superuser Contribution Intermittent playback on high speed connection

Greetings, I'm on the premium individual plan in Denver, CO. USA. I have a high speed broadband 200mbps connection through Comcast/Xfinity which is working fine, verified with a speed test every time this has happened. I have the Spotify app on my Sa...

  • Gig Goer
  • Greetings, I'm on the premium individual plan in Denver, CO. USA. I have a high speed broadband 200mbps connection through Comcast/Xfinity which is working fine, verified with a speed test every time...
  • Ivelina
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

spotify on laptop does not show the local files playlist anymore, despite local files being enabled

Planfamily PremiumCountryBelgiumDevicelenovo legion pro 5Operating Systemwindows 11 spotify on windows 11 laptop does not show the local files playlist anymore, despite local files being enabled and set to the correct foldersit's been happening for d...

  • Regular
  • Plan family Premium Country Belgium Device lenovo legion pro 5 Operating System windows 11   spotify on windows 11 laptop does not show the local files playlist anymore, despite local f...
  • Amay
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Not Showing Up // Faulty App

PlanPremiumCountryUnited StatesDeviceLenovo Ideapad LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app had not been working properly for the last few days, where it would randomly list songs across all playlists and albums as "unavai...

  • Casual Listener
  • Plan Premium Country United States Device Lenovo Ideapad Laptop Operating System Windows 11   My Question or Issue My Spotify app had not been working properly for the last few days, w...
  • darkbound
  • Casual Listener
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Ads That Do Not Interest Me

PlanFree/Premium CountryUnited States of America DevicePC Operating SystemWindows 11 My Question or IssueI would like for Spotify to stop showing a particular ad that I do not find amusing or appealing in any way, shape or form. That would be the Sta...

  • Regular
  • Plan Free/Premium   Country United States of America   Device PC   Operating System Windows 11   My Question or Issue I would like for Spotify to stop showing a parti...
  • 228 Views
  • 0 replies
  • 0 likes
  • Ads
    state farm
    unappealing ads
    unfunny ads
  • 228 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect - App showing wrong song or not showing anything

PlanPremiumCountryGermanyDevicesOnePlus 8 Pro & Desktop PCOperating SystemAndroid 11 (latest Update on March 1st) & Windows 10 2004 My Question or IssueWhen Playing songs on my Desktop PC via Spotify, my phone either shows the wrong song playing and ...

  • Casual Listener
  • Plan Premium Country Germany Devices OnePlus 8 Pro & Desktop PC Operating System Android 11 (latest Update on March 1st) & Windows 10 2004   My Question or Issue When Playing...
  • Kuro3
  • Visitor
  • 3049 Views
  • 8 replies
  • 0 likes
  • 3049 Views
  • 8 replies
  • 0 likes

Superuser Contribution Changing output device breaks playback functionality

On Windows 10, when changing the audio output for Spotify to something other than the windows default device audio playback completely stops working in the desktop app. This seems like an important capability for an application centered around listen...

  • Casual Listener
  • On Windows 10, when changing the audio output for Spotify to something other than the windows default device audio playback completely stops working in the desktop app.   This seems like an im...
  • Afras
  • Casual Listener
  • 1328 Views
  • 7 replies
  • 0 likes
  • bug
    issue
    output
    Output Device
  • 1328 Views
  • 7 replies
  • 0 likes

Yellow Text Appearing for Songs Instead of White Text (Windows 10 Desktop)

I noticed in my Desktop that some songs have been appearing with a yellow text color instead of the traditional white that is used everywhere else. Is there any reason for this? I've noticed this quite frequently with regards to Japanese being stream...

  • Visitor
  • I noticed in my Desktop that some songs have been appearing with a yellow text color instead of the traditional white that is used everywhere else. Is there any reason for this? I've noticed this qui...
  • Nvzu
  • Visitor
  • 1710 Views
  • 1 replies
  • 0 likes
  • bug
  • 1710 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music comes from wrong speaker on desktop

In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps going through my laptop's speakers. I can't find anything in ...

  • Casual Listener
  •   In Windows 10, I use a headset wich my laptop sees as another speaker. Normally my Spotify would would go through my headset when i plugged it in but now it stopped doing that and it keeps go...
  • MihailY
  • Moderator
  • 5758 Views
  • 4 replies
  • 0 likes
  • 5758 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify can't play any song on the desktop app, "can't play this right now"

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

  • Casual Listener
  • I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works
  • swurviie
  • Casual Listener
  • 642 Views
  • 8 replies
  • 11 likes
  • 642 Views
  • 8 replies
  • 11 likes

HowToPlay on multipleSpeakersSimultaneously? HowToChooseMoreThanOne spkr?

In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one speaker and Right channel on another and get stereo?

  • Visitor
  • In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one spe...
  • Anyk17
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 11 64bit My Question or IssueI try to play any song on the app and I get this message:Spotify can't play this right now. If you have the file on your computer you can import it.

  • Casual Listener
  • Plan Premium Country Israel Device PC Operating System Windows 11 64bit   My Question or Issue I try to play any song on the app and I get this message: Spotify can't play this right ...
  • arianevans
  • Gig Goer
  • 7887 Views
  • 17 replies
  • 1 likes
  • 7887 Views
  • 17 replies
  • 1 likes