Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
75164 Views
79 replies
27 likes

75164 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nekse
Casual Listener
89718 Views
285 replies
22 likes

89718 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6438 Views
1 replies
6 likes

6438 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146931 Views
0 replies
26 likes
Mac
Windows

146931 Views
0 replies
26 likes

I want my computer to NOT download albums I save on my phone

Hi there, I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not save these albums. If I remove them from offline mode on my com...

skryefl
Newbie
Hi there, I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not sav...
2017-01-29 6:00:15 AM
176 Views
0 replies
0 likes
Windows

176 Views
0 replies
0 likes

I forgot username and password to my premium account

I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email account?

user-removed
Visitor
I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email accoun...
2017-01-29 4:12:02 AM
141 Views
0 replies
0 likes
Windows

141 Views
0 replies
0 likes

ALL playlists gone

I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried relogging spotify. Any ideas?

Leewire
Casual Listener
I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried re...
2017-01-28 9:50:59 PM
196 Views
0 replies
0 likes
Windows

196 Views
0 replies
0 likes

Solved!! Why do you remove tracks that we're available before?

HiWhy are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one;https://open.spotify.com/track/22rKL7QSNs9dnkErc6Jb5yWhy is it removed/...

zipmiX
Regular
Hi Why are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one; https://open...
2017-01-27 7:20:23 PM
2017-01-28 9:15:31 PM
zipmiX
Regular
409 Views
2 replies
0 likes
Windows

409 Views
2 replies
0 likes

Premium Family, spotify connect

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The option is greyed out. So it looks like I only can use Sp...

outofmyhead
Newbie
Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The optio...
2017-01-28 7:37:39 PM
272 Views
0 replies
1 likes
Windows

272 Views
0 replies
1 likes

Solved!! Can't Open Spotify or Uninstall

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came home from school and it was closed. so I opened it up,...

Dayten
Newbie
I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came hom...
2017-01-27 6:18:02 AM
2017-01-28 4:40:01 PM
violetpicasso
Casual Listener
1296 Views
8 replies
0 likes
Windows

1296 Views
8 replies
0 likes

Icons in sidebar missing

Noticed after update to 1.0.47.13.gd8e05b1f that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client. Is that a bug or is it a feature implemented intentionally in the newer version? I ...

nmnd92
Newbie
Noticed after update to 1.0.47.13.gd8e05b1f that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client. Is that a bu...
2017-01-27 7:33:49 PM
221 Views
0 replies
1 likes
Windows

221 Views
0 replies
1 likes

Clicking artist says "Can't be found" but I can play their music saved in my playlist just fine

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make. So I clicked ODESZA from who I saved a few songs, but Spotify t...

s1h4d0w
Casual Listener
So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make. So ...
2017-01-27 1:17:17 PM
141 Views
0 replies
0 likes
Windows

141 Views
0 replies
0 likes

Problem with finding songs in playlist when there is a song named asterisk.

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist. This can be recreated by adding the album "Before the Dawn He...

spikensbror
Casual Listener
If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist. T...
2017-01-27 1:08:50 PM
222 Views
0 replies
0 likes
Windows

222 Views
0 replies
0 likes

Spotify don't remember last played song or queue list on restart

When I've a long list of queued songs and/or playing from a playlist and I turn off Spotify or my computer and the app won't remember the queue or the last song in a playlist I played from recently.Sometimes it starts up with a song and queue that I ...

McNord
Casual Listener
When I've a long list of queued songs and/or playing from a playlist and I turn off Spotify or my computer and the app won't remember the queue or the last song in a playlist I played from recently. ...
2016-12-04 10:48:50 AM
2017-01-27 10:38:01 AM
Blueberry
Roadie
3314 Views
3 replies
11 likes
Windows

3314 Views
3 replies
11 likes

Windows app crashing upon launch

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down.Windows 10. Account is OK as works fine on other devices.Just tried logging all other devices off and rein...

DBMTB
Newbie
Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down. Windows 10. Account is OK as works fine on other de...
2017-01-26 1:50:20 AM
2017-01-27 4:16:41 AM
nurshyuhaida
Newbie
274 Views
2 replies
0 likes
Windows

274 Views
2 replies
0 likes

Local MP3 file "not available".

Hey guys. I downloaded Princess Nokia's free mixtape and would love to add some of the songs to my playlists. The songs are in MP3 format. However, whenever I try to play the songs in Spotify, I get the following error message: I don't have this issu...

la_badasse
Newbie
Hey guys. I downloaded Princess Nokia's free mixtape and would love to add some of the songs to my playlists. The songs are in MP3 format. However, whenever I try to play the songs in Spotif...
2017-01-27 1:35:37 AM
329 Views
0 replies
0 likes
Windows

329 Views
0 replies
0 likes

Odd window resolution

Brief description of the issue:Using spotify in full screen has and odd resolution of 1936x1066, on a 1920x1080 display, seems to have some weird effects.Effects include:Fullscreening while hovering on both monitors will create a small line on the ot...

jsilverstreak
Gig Goer
Brief description of the issue: Using spotify in full screen has and odd resolution of 1936x1066, on a 1920x1080 display, seems to have some weird effects. Effects include: Fullscreening while ho...
2017-01-26 12:45:46 AM
981 Views
0 replies
0 likes
Windows

981 Views
0 replies
0 likes

All songs not showing under a saved album.

The Spotify client updated today to 1.0.47.13 and now when I click on any saved album, it's not showing the full track listing. It's doing this for all of them. An example is in the attachment. Oops! Nevermind. I restarted the client and that helped....

faerydreaming
Gig Goer
The Spotify client updated today to 1.0.47.13 and now when I click on any saved album, it's not showing the full track listing. It's doing this for all of them. An example is in the att...
2017-01-26 12:21:27 AM
1476 Views
0 replies
0 likes
Windows

1476 Views
0 replies
0 likes

Problem downloading songs in windows 10

I'm a premium user but the "download" switch doesnt appear in "Your Music" > Songs. I want to download the songs from the the songs i clicked "Save to Your Music", cut the **bleep** about making the songs i want to download into a playlist and downlo...

SassiEduardo
Newbie
I'm a premium user but the "download" switch doesnt appear in "Your Music" > Songs. I want to download the songs from the the songs i clicked "Save to Your Music", cut the **bleep** about...
2017-01-24 3:31:07 PM
2017-01-26 11:43:29 PM
itu_
Community Legend
295 Views
1 replies
0 likes
Windows

295 Views
1 replies
0 likes

Solved!! removal of devices tab

i have spotify premium and read that i can sync all my music into my ipod third generation. what i read said that to sync the music to the ipod the devices tab needed to be oppened i looked and looked and cant find it. is there any other way i can sy...

santana12311222
Newbie
i have spotify premium and read that i can sync all my music into my ipod third generation. what i read said that to sync the music to the ipod the devices tab needed to be oppened i looked and looke...
2017-01-26 7:48:34 AM
2017-01-26 6:38:13 PM
MattSuda
Spotify Star
968 Views
2 replies
0 likes
Windows

968 Views
2 replies
0 likes

Saving Songs vs Saving Albums

This only seems to happen on the windows desktop client for me (i havent tested this from my Mac), but songs that are part of albums that I have saved dont appear in my saved songs list. Example: I want to add a full album to my library, so I click t...

hoosierjoe
Newbie
This only seems to happen on the windows desktop client for me (i havent tested this from my Mac), but songs that are part of albums that I have saved dont appear in my saved songs list. Exampl...
2017-01-26 5:26:10 PM
410 Views
0 replies
1 likes
Windows

410 Views
0 replies
1 likes

Play all songs

So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me directly to the artists page (which of course I don't ...

neocero
Regular
So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me dir...
2017-01-26 1:17:16 PM
534 Views
0 replies
1 likes
Windows

534 Views
0 replies
1 likes

suddenly 2 ps4s on my devices list??

Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to login on my spotify and have 2 step verification on my facebook...

whatever565656
Newbie
Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to lo...
2017-01-26 12:50:19 PM
188 Views
0 replies
0 likes
Windows

188 Views
0 replies
0 likes

Volume control with active speakers

Hi, I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, which has no effect on my speaker's volume. However, when ch...

wally_118
Newbie
Hi, I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, ...
2017-01-26 11:37:34 AM
2017-01-26 12:45:03 PM
itu_
Community Legend
533 Views
1 replies
0 likes
Windows

533 Views
1 replies
0 likes

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