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Desktop (Windows)

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 76639 Views
  • 79 replies
  • 27 likes
  • 76639 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • perpends
  • Casual Listener
  • 90687 Views
  • 287 replies
  • 22 likes
  • 90687 Views
  • 287 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6512 Views
  • 1 replies
  • 6 likes
  • 6512 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147073 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147073 Views
  • 0 replies
  • 26 likes

I can not import my Itunes playlist on Spotify - Nothing Happens

Hello, Everything is in the title. I can't manage to import my Itunes playlist on my Spotify Prenium application in my PC. I have already made the following steps : Went to my itunes -> Files -> preferences -> advanced -> checked the box "share the X...

  • Newbie
  • Hello,  Everything is in the title. I can't manage to import my Itunes playlist on my Spotify Prenium application in my PC. I have already made the following steps :  Went to my itunes -&...
  • 273 Views
  • 0 replies
  • 0 likes
  • Windows
  • 273 Views
  • 0 replies
  • 0 likes

music file half blank

Listening Flowers in the snow - Park Hyosin. It does play but no music in the middle. After 2:38, the arrow still moves till the end with silent, then goes to the next song. i assmue the musci file itself is half blank somewhat.

  • Newbie
  • Listening Flowers in the snow - Park Hyosin. It does play but no music in the middle. After 2:38, the arrow still moves till the end with silent, then goes to the next song. i assmue the musci f...
  • Bittencourt
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Windows
  • 243 Views
  • 1 replies
  • 0 likes

Desktop won't let me play any music at all

I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. Any time I click on a song to play, a notification ...

  • Newbie
  • I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. ...
  • Bittencourt
  • Spotify Star
  • 267 Views
  • 1 replies
  • 1 likes
  • Windows
  • 267 Views
  • 1 replies
  • 1 likes

"This song is not available" error

I have had this problem for some days now, Spotify will not play anything on my laptop, it keeps saying "This song is not available". I've uninstalled the app and reinstalled it, I've tried turning it off and back on again but still not working. On m...

  • Casual Listener
  • I have had this problem for some days now, Spotify will not play anything on my laptop, it keeps saying "This song is not available". I've uninstalled the app and reinstalled it, I've tried turn...
  • Paupaunai
  • Casual Listener
  • 221 Views
  • 1 replies
  • 0 likes
  • Windows
  • 221 Views
  • 1 replies
  • 0 likes

"Song is not availible"

Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can import it." Any song that I try to play on my deskt...

  • Newbie
  • Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can ...
  • 219 Views
  • 0 replies
  • 0 likes
  • Windows
  • 219 Views
  • 0 replies
  • 0 likes

Spotify app will not play songs

This occurs after hibernating and waking the computer. The program states that "this song is not available", no matter what song it is. I also cannot add songs to the play queue. Closing and restarting the program does not fix the problem, nor does u...

  • Regular
  • This occurs after hibernating and waking the computer.  The program states that "this song is not available", no matter what song it is.  I also cannot add songs to the play queue.  Cl...
  • stueygeorge
  • Regular
  • 987 Views
  • 13 replies
  • 0 likes
  • Windows
  • 987 Views
  • 13 replies
  • 0 likes

Solved!! Do iTunes files affect playback/downloading of songs?

I used to primarily use iTunes, but it's such a pain in the **bleep** after a while, having to buy all the songs I want, and download the others that I couldn't find on iTunes. I noticed that after switching to spotify, I played some songs that I kne...

  • Casual Listener
  • I used to primarily use iTunes, but it's such a pain in the **bleep** after a while, having to buy all the songs I want, and download the others that I couldn't find on iTunes. I noticed that after s...
  • kirashi
  • Community Legend
  • 458 Views
  • 1 replies
  • 1 likes
  • Windows
  • 458 Views
  • 1 replies
  • 1 likes

Local Files are not downloading

Hello! So for some reason my local files are not downloading onto my spotify online or on my phone. I had some files working but when I added new ones they did not download. I tried turning on and off the download button and that caused all my files ...

  • Casual Listener
  • Hello! So for some reason my local files are not downloading onto my spotify online or on my phone. I had some files working but when I added new ones they did not download. I tried turning on and of...
  • rinasalsa
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • Windows
  • 308 Views
  • 2 replies
  • 0 likes

Some songs being added to my library

( warning : bad english )Hey guys, i have a weird problem. Whenever i log into my account I see some songs in my library that i didn't add. After I saw them, I delete them and the next time i log into my account they are back in there. I'm using my a...

7a5aa5a5268e4e45bd8ee7efb64068ef
  • Newbie
  • ( warning : bad english 😕 ) Hey guys, i have a weird problem. Whenever i log into my account I see some songs in my library that i didn't add. After I saw them, I delete them and the next time i lo...
  • dang426
  • Regular
  • 297 Views
  • 1 replies
  • 0 likes
  • Windows
  • 297 Views
  • 1 replies
  • 0 likes

Spotify pauses after every song

Spotify on my Windows 8.1 machine pauses after playing one song. It is super annoying and only does it on this device. Luckily I have and auto hot key script that lets me skip to the next song and it will begin to play. I have to do this every time I...

  • Newbie
  • Spotify on my Windows 8.1 machine pauses after playing one song. It is super annoying and only does it on this device. Luckily I have and auto hot key script that lets me skip to the next song and it...
  • 253 Views
  • 0 replies
  • 0 likes
  • Windows
  • 253 Views
  • 0 replies
  • 0 likes

Solved!! Missing Images

Someone is having problems with Account Images on Spotify latest version? Yesterday the app has launched a update that bugged my account like this: There is some fix?

Screenshot_7.png Screenshot_6.png
  • Music Fan
  • Someone is having problems with Account Images on Spotify latest version? Yesterday the app has launched a update that bugged my account like this: There is some fix? 
  • kriistenciara
  • Newbie
  • 2768 Views
  • 10 replies
  • 0 likes
  • Windows
  • 2768 Views
  • 10 replies
  • 0 likes

Music only playing for 2 seconds

I was listening to music all morning with no problem and then the player paused the song. Now when I hit play, it only plays the song for 2 seconds and pauses it again.

  • Casual Listener
  • I was listening to music all morning with no problem and then the player paused the song. Now when I hit play, it only plays the song for 2 seconds and pauses it again. 
  • tcarn
  • Casual Listener
  • 969 Views
  • 2 replies
  • 0 likes
  • Windows
  • 969 Views
  • 2 replies
  • 0 likes

Cache Harddrive issues?

Hey I've been reading online that Spotify keeps writing on your harddrive. Since it goes onto the system harddrive (my SSD) I heard that it can be bad. true or false?

  • Casual Listener
  • Hey I've been reading online that Spotify keeps writing on your harddrive. Since it goes onto the system harddrive (my SSD) I heard that it can be bad. true or false?
  • 274 Views
  • 0 replies
  • 0 likes
  • Windows
  • 274 Views
  • 0 replies
  • 0 likes

posting on my fb account

hi everybody. on the desktop version i actually cannot share my music on my fb page. I am connected with fb login but it seems like in the desktop version the system doesn't remember it (and even my fb pic isn't correctly displayed). Please see attac...

  • Newbie
  • hi everybody. on the desktop version i actually cannot share my music on my fb page. I am connected with fb login but it seems like in the desktop version the system doesn't remember it (and even my ...
  • alanbessa
  • Music Fan
  • 208 Views
  • 1 replies
  • 0 likes
  • Windows
  • 208 Views
  • 1 replies
  • 0 likes

Windows 10 - Spotify error 17, possible group restrictions

Hi guys,I have windows 10 enterprise 64-bit.Current spotify version is 1.0.42.151I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Error Code: 17)I had previously been able to get around this b...

  • Newbie
  • Hi guys, I have windows 10 enterprise 64-bit. Current spotify version is 1.0.42.151 I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Err...
  • 323 Views
  • 0 replies
  • 0 likes
  • Windows
  • 323 Views
  • 0 replies
  • 0 likes

Can't Add Playlists to Folders on Desktop App

Hello,I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why Thank you for your time!

  • Casual Listener
  • Hello, I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why 😞 Thank you for your time!
  • user-removed
  • Not applicable
  • 452 Views
  • 5 replies
  • 0 likes
  • Windows
  • 452 Views
  • 5 replies
  • 0 likes

Can't drag songs to playlists/move order in playlists

Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around. I've tried closing and re-opening the app - what else can I...

  • Newbie
  • Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around.   ...
  • user-removed
  • Not applicable
  • 385 Views
  • 1 replies
  • 0 likes
  • Windows
  • 385 Views
  • 1 replies
  • 0 likes

Sometimes interactions don't work

Sometimes things work. Sometimes nothing happens. Adding songs to a playlist (Starred is bugged to **bleep**)Removing songs from a playlistCan't sort songs in my own library (there are no green arrows anywhere) And a bunch of other things that aren't...

  • Newbie
  • Sometimes things work. Sometimes nothing happens.   Adding songs to a playlist (Starred is bugged to **bleep**) Removing songs from a playlist Can't sort songs in my own library (there are ...
  • 277 Views
  • 0 replies
  • 0 likes
  • Windows
  • 277 Views
  • 0 replies
  • 0 likes

random pausing

Hi.Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fresh reinstall didn't work either. Edit: Started pausi...

  • Casual Listener
  • Hi. Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fr...
  • Bittencourt
  • Spotify Star
  • 570 Views
  • 6 replies
  • 0 likes
  • Windows
  • 570 Views
  • 6 replies
  • 0 likes

Superuser Contribution Uppgradering från premium till Family

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt konto. Dock ser det ut att fortfande fungera på våra mobi...

  • Newbie
  • Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt k...
  • RodrigoPalma
  • Roadie
  • 402 Views
  • 1 replies
  • 0 likes
  • Windows
  • 402 Views
  • 1 replies
  • 0 likes