Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74945 Views
  • 79 replies
  • 27 likes
  • 74945 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89626 Views
  • 285 replies
  • 22 likes
  • 89626 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6426 Views
  • 1 replies
  • 6 likes
  • 6426 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146914 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146914 Views
  • 0 replies
  • 26 likes

Superuser Contribution Muffled Playback

PlanPremiumCountryUSADeviceWindows 10 Desktop My Question or IssueAll of a sudden, the playback on my desktop is muffled and with heavy bass. I have made no changes to the desktop or Spotify and have the latest Spotify update. Playback on my iPhone i...

  • Regular
  • Plan Premium Country USA Device Windows 10 Desktop   My Question or Issue All of a sudden, the playback on my desktop is muffled and with heavy bass.  I have made no changes to the ...
  • Susan_GP
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Playlists in Friend Activity?

Does friend activity show the public playlist you are listening to? 

  • Visitor
  • Does friend activity show the public playlist you are listening to?  
  • kaworu_bloodpaw
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t no longer download liked songs

At the start of the year I was capable listen my favourite song offline, but like a month ago when I was offline a wasn’t able to play any liked song and the download button for liked songs also disappeared. There is no other problem download anythin...

  • Newbie
  • At the start of the year I was capable listen my favourite song offline, but like a month ago when I was offline a wasn’t able to play any liked song and the download button for liked songs also disa...
  • Susan_GP
  • Moderator
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

The hideous new interface...

- "friends activity" button VANISHED;- album cover "expand" option is covering the playlists;- everything is obnoxiously large, a very bad use of space (this ruined the "expand" option for album covers);- it's just plain UGLY. The reason this makes m...

  • Music Fan
  • - "friends activity" button VANISHED; - album cover "expand" option is covering the playlists; - everything is obnoxiously large, a very bad use of space (this ruined the "expand" option for album ...
  • cosmicbunny
  • Music Fan
  • 806 Views
  • 4 replies
  • 6 likes
  • 806 Views
  • 4 replies
  • 6 likes

Playing music uses significant resources - suspicous behaviour

PlanPremiumCountryCanadaDeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThe applications hovers between 15-25% through out the session when used. I have restarted the machine and have no downloads happening. This is what it takes t...

lord_yoda_0-1684095455966.png
  • Music Fan
  • Plan Premium Country Canada Device Surface Book 2 Operating System Windows 10   My Question or Issue The applications hovers between 15-25% through out the session when used. I hav...
  • kaworu_bloodpaw
  • Roadie
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Superuser Contribution Upload someone else's music

I want to upload some music by an artist which is not available on Spotify. It was not officially released. However almost all his albums are already there. I do not want to make money by uploading the music. I want all the revenue generated to go to...

  • Roadie
  • I want to upload some music by an artist which is not available on Spotify. It was not officially released. However almost all his albums are already there. I do not want to make money by uploading t...
  • prazkhanalofficial
  • Music Fan
  • 13076 Views
  • 10 replies
  • 9 likes
  • 13076 Views
  • 10 replies
  • 9 likes

Superuser Contribution App Not Loading music

When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist

  • Newbie
  • When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist
  • Eni
  • Moderator
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Release notes?

Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks

  • Roadie
  • Is there such a thing as a changelog for Spotify updates, specifically to the desktop app?   I live in hope that one day I can browse my saved albums in the main window.   Thanks
  • Jenjam
  • Roadie
  • 9345 Views
  • 2 replies
  • 5 likes
  • 9345 Views
  • 2 replies
  • 5 likes

Superuser Contribution Hide the song on desktop app

I cannot hide the song on desktop app. The song keeps playing after a couple of time. It is so annoying. I found out that someone get the same trouble for a long time. Why do you keep it?

  • Casual Listener
  • I cannot hide the song on desktop app. The song keeps playing after a couple of time. It is so annoying. I found out that someone get the same trouble for a long time. Why do you keep it?
  • bingohandjob
  • Regular
  • 2021 Views
  • 3 replies
  • 1 likes
  • 2021 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problems with webplayer

PlanFreeCountryMaltaDeviceAcer Aspire LaptopOperating SystemWindows 10 I use the webplayer on the chrome browser. My Question or IssueSongs stop playing after the first few seconds or else a song plays well then the next one plays with no sound. The ...

  • Music Fan
  • Plan Free Country Malta Device Acer Aspire Laptop Operating System Windows 10   I use the webplayer on the chrome browser.   My Question or Issue Songs stop playing after the fi...
  • kaworu_bloodpaw
  • Roadie
  • 3059 Views
  • 4 replies
  • 1 likes
  • 3059 Views
  • 4 replies
  • 1 likes

Solved!! Spotify not loading anything at all

PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...

  • Casual Listener
  • Plan Free Country Croatoa Device Pc Operating System Windows 10   My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...
  • kaworu_bloodpaw
  • Roadie
  • 2667 Views
  • 3 replies
  • 0 likes
  • 2667 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Alot of Issues that starts with not being able to play songs

PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...

  • Casual Listener
  • Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10   My Question or Issue   I think the main problem root cause is that The web player seems functional&nb...
  • SuicidalSpree
  • Casual Listener
  • 485 Views
  • 6 replies
  • 1 likes
  • 485 Views
  • 6 replies
  • 1 likes

Superuser Contribution Incomming Softphone call causes Spotify to: unpause, increase volume and freeze the app

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 Pro (21H2) My Question or IssueWhen I get an incomming softphone call on the "3Kontakt" app the following behavior occurs:1) If Spotify is playing music at the time then the volume goes up a...

  • Newbie
  • Plan Premium Country Denmark Device PC Operating System Windows 11 Pro (21H2)   My Question or Issue When I get an incomming softphone call on the "3Kontakt" app the following behavior...
  • thephenomenal12
  • Regular
  • 1424 Views
  • 2 replies
  • 0 likes
  • Crash
    freeze
    Softphone
  • 1424 Views
  • 2 replies
  • 0 likes

Volume ramp on pause/play as of 4/27/23

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback, there is now a ramp down to silent and a ramp up ...

  • Casual Listener
  • This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback...
  • Mrcdr
  • Newbie
  • 248 Views
  • 2 replies
  • 1 likes
  • 248 Views
  • 2 replies
  • 1 likes

Solved!! I always get a notification of A NEW UPDATE that doesn't work

Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...

  • Casual Listener
  • Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...
  • Amayy
  • Spotify Star
  • 619 Views
  • 7 replies
  • 1 likes
  • 619 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Is this normal? Spotify web down on desktop PC

PlanFreeCountryItalyDevice(AMD Desktop PC 2021)Operating System(Windows 11 pro) My Question or IssueSpotify web down on desktop PC, different browsers down too, App not working too. Account works on different PC or smartphone

  • Casual Listener
  •   Plan Free Country Italy Device (AMD Desktop PC 2021) Operating System (Windows 11 pro)   My Question or Issue Spotify web down on desktop PC, different browsers down too, App n...
  • OscarDC
  • Moderator
  • 542 Views
  • 5 replies
  • 0 likes
  • 542 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Not able to remove local files from liked song playlist

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was able to hide my local files so there wasn't a separate...

  • Newbie
  • I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was abl...
  • sebadru
  • Visitor
  • 11344 Views
  • 14 replies
  • 2 likes
  • 11344 Views
  • 14 replies
  • 2 likes

Superuser Contribution spotify is crashing when I launch it on windows 10

launching spotify the window opens momentarily then closes.I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

  • Regular
  • launching spotify the window opens momentarily then closes. I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked
  • Lyubka
  • Moderator
  • 919 Views
  • 12 replies
  • 0 likes
  • 919 Views
  • 12 replies
  • 0 likes

Superuser Contribution Disappear from "Discovered on"

Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...

  • Newbie
  • Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...
  • Lyubka
  • Moderator
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

windows and chromecast application: only in random

Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...

  • Regular
  • Plan Free/ Country France   Operating System  Windows 10 et chromecast   My Question or Issue    Usually, I launch music through the spotify windows deskt...
  • Benoit2
  • Regular
  • 429 Views
  • 1 replies
  • 1 likes
  • 429 Views
  • 1 replies
  • 1 likes