Error code: 30

[vi280]

Plan

Premium

Country

United Arab Emirates

Device

Macbook Pro late 2019

Operating System

OS X

My Question or Issue

I repeatedly get the firewall error message and I've run every fix suggested on this community. It simply refuses to work. It works perfectly on my Android phone however.

[Kryzeg]

Hi there, I am experiencing an issue shown in the subject and the picture below:

Plan

Free

Country

United Kingdom

Device

PC

Operating System

Windows 10

My Question or Issue

This isn't the only thing I have a problem with: Google ad pages won't work for me either and I believe that it's one error causing these problems. If anybody knows how to even get Spotify to work, help would be appreciated 

Thanks in advance: Krys

[nnezi]

Same issue.

Spotify (Free) worked on Windows 10 v1909.

I executed "Reset To Factory" to have just a clean instance of Windows 10 v1909 with all Windows Updates. & after,  installed only 4 programs: Avira AV, Netflix, Spotify, & VLC.

------------

Now, 'Spotify Client' refuses to login & asks me to check Firewall or Proxy Settings (Error Code 30).

1. I tried to disable Windows Firewall,

2. I tried to update Proxy Settings to: No Proxy.

None helped.

[Kryzeg]

Hey are you also having trouble opening google ad pages by any chance or is it only an error with Spotify?

[Jojo40]

J'ai le même problème "code erreur 30" Lors de la connexion et j'ai aucun problème avec Google pour ma part, je pense donc que c'est un problème de Spotify. Ça m'enerve 😞

[Bankerr]

I did the same. Going from Windows 10 version 1909 back to version 1903, disabling Windows Firewall, Updating Proxy settings to: No Proxy and nothing helped. 😞

Everything worked fine before.

[EthanS1]

Hi all! ( @Bankerr @Kryzeg @Jojo40 @nnezi )

Welcome to the Spotify Community! In this case I'd recommend doing a complete Clean Reinstall you can do this by following all in the instructions in this article over on the Community here!

Let me know how it goes! 

/es 

[edwincheng]

I have this same problem as well. Doing a clean reinstall doesn't work for me either.

[EthanS1]

I’ve had some updates behind the scenes, could you guys give this ago and let me know what happens!

Open Notepad as an administrator (right-click - Open as Administrator)

go to File - Open and navigate to C:\Windows\System32\drivers\etc

Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open

When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com

Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0

If you do find any lines with Spotify, please remove them

Save your changes and restart Spotify

[franksama24]

it works.

[kysoto]

Removing spotify from my host files worked, my question is, how the heck did the entry get put in there in the first place. i know i dont ever poke around in my hosts file.