Can't download or like a certain album or the songs in it

[Owen25]

Plan

Premium

Country

Netherlands

Device

Moto g9 plus

Operating System

Android 10

My Question or Issue

So for some reason i cannot download or like the album Call me if you get lost or even download or like the songs in it. i have no single idea why and it's only on my phone and on this account. i have uninstalled the app multiple times.

[Novy]

Hey there @Owen25, 

Thanks for reaching out here in the Community, and welcome 🙂

Would you mind sending over the link or URI to this album so we can check it from our end?

We understand you already tried reinstalling, but we'd like to suggest a clean reinstall of the app. This is more thorough than a regular one and can be helpful to get rid of any cache that might be causing issues. 

Keep us posted on how it goes.