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Date of birth in online profile shown incorrectly

Solved!

Date of birth in online profile shown incorrectly

My date of birth in my profile is shown as one day prior to the value set. If I press 'edit', the correct date is shown.

 

This may be due to timezone confusion as my location is set to Singapore.

 

I would rather not post screenshots but the issue is reproducible.

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Marked as solution

Hey @alexjs

 

I'm glad to hear it's working again! If the same behavior reappears, let me know and I'll see what else to suggest. 


Have a great day!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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3 Replies

Hey @alexjs, thanks for reaching out to the Community!

Could you try updating your date of birth following these steps using a different browser or private window? Even if it shows the correct date as you try to update it, update it anyway and see what happens. 


Keep me posted. 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Weirdly, if I'd reset it at the correct date (2-3 times) it hadn't updated anything. If I then changed it to another date and back, it did work properly.

Nice. I guess that solves it, but there was some underlying bug that caused it (as I had set it correctly!)
Marked as solution

Hey @alexjs

 

I'm glad to hear it's working again! If the same behavior reappears, let me know and I'll see what else to suggest. 


Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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