Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Group Session ends when joining/leaving a Group FaceTime

Group Session ends when joining/leaving a Group FaceTime

Plan

Premium

 

Country

United States

 

Device

iPhone 8 Plus

 

Operating System

iOS 15.1

 

My Question or Issue

I am having issues with my group listen session ended when I interact with a Group FaceTime call. If I am the creator of a group session and then I join a FaceTime call, after the group sessions is on-going, the session will end, not pause, but end. A similar issue happens when I create the group session from within a Group FaceTime call. If that session is ongoing and I happen to drop off the FaceTime call, the group session is ended. I would like for the session to be independent of the FaceTime call so that one can continue enjoying the session regardless if they join/leave a FaceTime call.

 

Thanks,

 

Reply
1 Reply

Hi there @Ikelume,

 

Thanks for reaching out to the Community and welcome!

 

Can you let us know if the same happens when using a different connection, like another WiFi network or mobile data?

 

If possible, try logging in to your account on a different iPhone to see if this behavior persists. This would help us narrow down what the cause of the issue might be.

 

We'll be on the lookout.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts