Home page shown twice after following notification

[ukergin]

Plan

Premium

Country

Device

Samsung Galaxy S10+

Operating System

Android 12

My Question or Issue

Hello folks, there is a bug on the android app. When you follow a notification from Spotify at the top, like new episode podcast notification, and when you hit the back button, it loads the home page. And when you hit the back button again to exit the app, it fails, instead it loads the home page again. Attaching the screen recording for reference.

[MihailY]

Hey @ukergin,

Thanks for reaching out.

We haven't noticed any issues with the notifications recently so in this case, it's best to try some basic troubleshooting first like logging out and back in a couple of times and/or reinstalling the app. 

If the issue persists, let us know your current app version and send us the screen recording you've mentioned (it didn't upload unfortunately). If the file is too large to attach, you can upload it to Google Drive (make sure to allow general access to the file) or as an unlisted YouTube video.

We'll be on the lookout for your response.

[ukergin]

Hello @MihailY, the issue still persists after clearing the cache and data of the app. After clearing the data, I logged back in. The version is: 8.9.92.408. I am attaching the screen recording again. Thank you.

[MihailY]

Hey @ukergin,

Thanks for the video.

We've checked on our end and we see what you mean. Your report has been noted, however, we can't give you an ETA for a fix.

In the meantime, just make sure to keep your app up to date.

We're here for you if there's anything else you wish to address.

[ukergin · Accepted solution]

Hi @MihailY, thank you for the update. I'll keep the app up-to-date. Thanks!