Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Luna-Soprano Problems music broken

Solved!

Luna-Soprano Problems music broken

Hello !

The tracks Luna  is broken

originally it lasts about 3' but 1'57 lasts and it stops in the middle of the song !

https://open.spotify.com/track/3OoxzKZukk0nY3gYejPKd0 vs http://www.dailymotion.com/video/x27r34a_soprano-luna-hd_music

it is rather annoying, can we repair this music?

thanks

Reply

Accepted Solutions
Marked as solution

I suggest you report this to support

 

There should be a dropdown for feedback under broken music

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

I suggest you report this to support

 

There should be a dropdown for feedback under broken music

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts