Lyrics no longer sync on TV

[Jfishhooks1]

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung.

Plan

Premium

Country

United States

Device

TCL Roku TV

Operating System

TCL Roku TV

My Question or Issue

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung.

[Novy]

Hey folks, 

Thanks for your patience while our teams looked into this.

This should now be fixed. Make sure to update your app to the latest version available and let us know if it's working as it should. 

We'll be on the lookout for your replies.

[Schmem97]

It’s not fixed. And I checked for updates. Do you guys actually test it before posting a reply that it’s fixed? Or that’s too hard? 

[signal7]

It is better, but I wouldn't say it's as good as it was when it first rolled out.  I was going through my Spotify wrapped the other night and lyrics weren't literally 10s of seconds out of sync like they have been in the past.  There are still a fair number of instances where they scroll off the screen before they appear in the song, though.

I'll check for updates and take a second look, though.

[jbesk]

I checked for updates on Roku and my Samsung S24+. I had all updates. I
tried 2 songs and still doesn't work. As someone else mentioned it might be
a little better and not jump as far ahead but within the 1st minute it is
not in-sync.

[limakG]

Have the problem like thread starter too.

The lyrics are not synced. 

My device is an Roku Express 4K.

If you stop the music and move it a few seconds back or fwd the lyrics seems to be better synced. 

Roku have the newest Firmware installed.

[alucard90]

Hi Novy, in my case, like the others that commented, the issue is not fixed. The lyrics are still not synced more than a year after this was reported by the users. Of course, the app and Roku firmware are up to date.

This is my info:

Device: Roku Premiere

Country: Argentina

Spotify version: 2.11, compilation number 67

Thanks

[signal7]

I did a check for updates this morning and started listening to the album "Die Holle muss warten" by Eisbrecher.  The issue still persists, but like I said previously, it's not as bad as it used to be.  Very short lines in the lyrics exhibit the problem best when it's left to play continuously.  Longer lines tend to sync best.  I tried to reproduce the behavior when writing this note, but it seems that changing tracks to go to a specific song changes the behavior and the sync problem can become worse.  

I did note that there's been a change in the app itself.  When a track ends, the next track's lyrics are shown on the screen before the last song has stopped playing.  This isn't how the app used to work and it may be related to the sync issue ( or at least it may explain why the behavior is different depending on whether we chose this specific track to play or if we let it run ).

In addition, I did note that in at least one song, Prototyp, there is a mixup in the order of the lyrics vs a section with no lyrics.  If you listen and watch the lyrics, right after the first chorus, that chorus ends on the line, "Mein Prototyp", but the lyrics show the next line as, "Funken spruhn, die Schweissnacht gluht" when there's clearly a bridge present to get to the next verse.  That bridge appears after that line.  This error wasn't present a year ago.

Since I'm doing bug reports this morning, I also noticed that when I tried to pause the song to write the last paragraph, the act of just pausing the song causes the shown lyrics to change by a fair bit.  I had to re-listen to the song and do a lot of pause, play for one second, pause, play for one second, pause, etc... to be able to see the problem and copy out the lyrics.  I'm not sure what fixes you've applied, but the overall behavior is inconsistent and frustrating.  

ps - this was written over an RDP session and I'm unable to write special punctuation as well as the German Esset in this response.