Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have a question and possibly an issue. When using the PS4 app, I'm asked to log in either using Spotify connect on my phone, or using my username password. I've used username/pass with no issue, however I'd like to be able to use spotify connect.
I do not have a premium subscription, so does using Spotify connect in conjunction with the PS4/3 apps require premium? I haven't found any definitive answer, but I know its required to use Spotify Connect for other devices. Just seems odd that it would be the first log in option, if its paywalled.
If it does not require premium - any idea why when I'm on my phone it gives me the "this is a premium only feature" screen when I try to click the icon to bring it up? I have my Samsung Galaxy S3 connected to the same Wifi network as the PS4.
Solved! Go to Solution.
To anyone who has this same issue, or wants a diffinitive answer.
I resolved the issue of Connect not working with my PS4 by updating my spotify app on Android to the latest version. After the update I was able to use spotify connect to connect to my PS4 and play music through it.
You do NOT need premium to use this feature in conjunction with a PS4.
To anyone who has this same issue, or wants a diffinitive answer.
I resolved the issue of Connect not working with my PS4 by updating my spotify app on Android to the latest version. After the update I was able to use spotify connect to connect to my PS4 and play music through it.
You do NOT need premium to use this feature in conjunction with a PS4.
All you have to do is sign in with your facebook email address and password
tyishaa thanks so much! Can't tell you how frustrating this issue was and I never received a password reset email from Spotify despite multiple attempts.
First of all sorry for my bad english!. I dont know how to use this forum.
I need help. A few days ago I start having problems when using spotify on my PS4. Musics start and stop once and again. I use it from my phone or my computer and i have no problem. What can i do?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…