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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • BurnerBro
  • Visitor
  • 18721 Views
  • 118 replies
  • 11 likes
  • Other
  • 18721 Views
  • 118 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21675 Views
  • 9 replies
  • 2 likes
  • Other
  • 21675 Views
  • 9 replies
  • 2 likes

[Web Player][Your Music] Can't remove songs

Just a fault with the system so I'm sorry if this is the wrong place to post. When viewing my songs list, when I click the x to remove a song, it just comes back again and again.Please fix. Cheers

  • Casual Listener
  • Just a fault with the system so I'm sorry if this is the wrong place to post.   When viewing my songs list, when I click the x to remove a song, it just comes back again and again. Please fix...
  • Perin
  • Casual Listener
  • 852 Views
  • 2 replies
  • 0 likes
  • Web Player
    Your Music
  • 852 Views
  • 2 replies
  • 0 likes

My local files won't sync

Hey! I've been a Spotify Premium user for a few years now, and been syncing a lot of my local files to my iPhone and iPad trough my Mac, and I'm familiar how everything works. Now for some reason, I can't sync my songs! I still have a Premium account...

  • Casual Listener
  • Hey!   I've been a Spotify Premium user for a few years now, and been syncing a lot of my local files to my iPhone and iPad trough my Mac, and I'm familiar how everything works. Now for some r...
  • 452 Views
  • 0 replies
  • 1 likes
  • Connect
    music
  • 452 Views
  • 0 replies
  • 1 likes

Songs are no longer sorted by Album under Artists

I don't know what's happened but a few weeks ago, on the Web Player, my songs were sorted by Albums under Artists in "Your Music". Suddenly, I've noticed that this function has disappeared, and that all the tracks are just listed in one long list und...

  • Regular
  • I don't know what's happened but a few weeks ago, on the Web Player, my songs were sorted by Albums under Artists in "Your Music". Suddenly, I've noticed that this function has disappeared, and that ...
  • Skellingtor
  • Community Legend
  • 1596 Views
  • 10 replies
  • 0 likes
  • Web Player
  • 1596 Views
  • 10 replies
  • 0 likes

Not accessing spotify

After having worked befor, I am no longer able to access Spotify on my Samsung smart tv. The screen shows only the Spotify symbol on the left with no play list displayed.

  • Casual Listener
  • After having worked befor, I am no longer able to access Spotify on my Samsung smart tv. The screen shows only the Spotify symbol on the left with no play list displayed.
  • Jknol
  • Casual Listener
  • 472 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 472 Views
  • 1 replies
  • 0 likes

Bad Windows Phone app

Spotify seriously need to do some work with their Windows Phone 8 app. The basic functionality is there and is decent enough, but I'm missing a lot of functions which is making me consider cancelling my subscription, as my Nokia Lumia 920 is my main ...

  • Newbie
  • Spotify seriously need to do some work with their Windows Phone 8 app. The basic functionality is there and is decent enough, but I'm missing a lot of functions which is making me consider cancelling...
  • user-removed
  • Not applicable
  • 1188 Views
  • 6 replies
  • 4 likes
  • 1188 Views
  • 6 replies
  • 4 likes

Solved!! Problems with firmware on Samsung Smart tv.

Just downloaded the spotify app on my Samsung Smart TV EH5300 but it doesn't work. It says "The device firmware does not suppoort this application". I'm from argentina, and I got the latest firmware for my tv. Any solutions?.

  • Casual Listener
  • Just downloaded the spotify app on my Samsung Smart TV EH5300 but it doesn't work. It says "The device firmware does not suppoort this application". I'm from argentina, and I got the latest firmware ...
  • ederius
  • Newbie
  • 9643 Views
  • 38 replies
  • 6 likes
  • Samsung
  • 9643 Views
  • 38 replies
  • 6 likes

No "Your Music" on LG TV Spotify App

Hi folks, Hoping someone can help me. I have a LG 49UF695V which I bought about a month ago. It has the spotify app and I have a subscription. I have two issues: The "Your Music" listings (songs, albums etc) which would normally appear on other platf...

  • Newbie
  • Hi folks,   Hoping someone can help me. I have a LG 49UF695V which I bought about a month ago. It has the spotify app and I have a subscription. I have two issues:   The "Your Musi...
  • 651 Views
  • 0 replies
  • 0 likes
  • Other
  • 651 Views
  • 0 replies
  • 0 likes

no reproduce nada en computador

Necesito ayuda, hoy me he metido a spotify en mi computador, y puse una playlist, y la canción no corría, pasando a la siguiente y luego que puso todas, me dice que esa canción no está en internet. Tampoco lo reproduce en el reproductor web, pero si ...

  • Newbie
  • Necesito ayuda, hoy me he metido a spotify en mi computador, y puse una playlist, y la canción no corría, pasando a la siguiente y luego que puso todas, me dice que esa canción no está en internet. T...
  • 407 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 407 Views
  • 0 replies
  • 0 likes

Wrong songs in Beach Boys - All Summer Long (2001 Remaster) album

Ok, so a bunch of the tracks on this album are incorrectly labeled, and then there's a duplicate. Here is ithe album URI: spotify:album:7HaHiD6k7aPc0vw1ipUdiJ As far as I can tell, the first few songs are alright. The problems begin with track 6, Car...

  • Casual Listener
  • Ok, so a bunch of the tracks on this album are incorrectly labeled, and then there's a duplicate. Here is ithe album URI: spotify:album:7HaHiD6k7aPc0vw1ipUdiJ   As far as I can tell, the ...
  • 322 Views
  • 0 replies
  • 0 likes
  • music
  • 322 Views
  • 0 replies
  • 0 likes

Tripping Daisy album "I am an Elastic Firecracker" missing.

Hi there, I am trying to add Trippind Daisy's I am an elastic Firecraker Album, butcannot find it. Google shows a link on your site showing it is there for free. IS there something i am missing? This link indicated the album is on Spotify, How? https...

  • Newbie
  • Hi there,   I am trying to add Trippind Daisy's I am an elastic Firecraker Album, butcannot find it. Google shows a link on your site showing it is there for free. IS there something i am miss...
  • Jgregramirez
  • Newbie
  • 385 Views
  • 1 replies
  • 0 likes
  • Other
  • 385 Views
  • 1 replies
  • 0 likes

How to ban certain adverts? I don't need to hear the word '**bleep**' while I'm at work.

I listen to spotify at work and it's very distracting and unprofessional when an advert goes "And up her **bleep**ing **bleep**". I neither know nor care about the artist involve and I would never listen to any songs with those words. If I was playin...

  • Newbie
  • I listen to spotify at work and it's very distracting and unprofessional when an advert goes "And up her **bleep**ing **bleep**". I neither know nor care about the artist involve and I would never li...
  • 258 Views
  • 0 replies
  • 0 likes
  • Other
  • 258 Views
  • 0 replies
  • 0 likes

Solved!! PS4 App and Spotify Connect

I have a question and possibly an issue. When using the PS4 app, I'm asked to log in either using Spotify connect on my phone, or using my username password. I've used username/pass with no issue, however I'd like to be able to use spotify connect. I...

  • Casual Listener
  • I have a question and possibly an issue.  When using the PS4 app, I'm asked to log in either using Spotify connect on my phone, or using my username password.  I've used username/pass with ...
  • feredhel
  • Newbie
  • 73341 Views
  • 6 replies
  • 2 likes
  • Connect
  • 73341 Views
  • 6 replies
  • 2 likes

Need help to connect JBL speaker to PC and/or Spotify

20.9.2015 Hi folks,as a "dumb blond", I need your help - pleeeeeeease! Just bought the bluetooth speaker JBL XTREME, but...., do not laugh, do not own a Mobile, Tab or Laptop. How to connect this speaker to my PC or is this impossible at all? Yes, of...

  • Newbie
  • 20.9.2015   Hi folks, as a "dumb blond", I need your help - pleeeeeeease!   Just bought the bluetooth speaker JBL XTREME, but...., do not laugh, do not own a Mobile, Tab or Laptop. &n...
  • jroch
  • Newbie
  • 8227 Views
  • 1 replies
  • 0 likes
  • music
  • 8227 Views
  • 1 replies
  • 0 likes

Removing family playlists from my list of playlists

Hi. My daughter is on my family plan, and her playlists appear in my playlist section. I don't want to delete her playlists, but how do I stop seeing them on my computer/phone? Daniel

  • Newbie
  • Hi.  My daughter is on my family plan, and her playlists appear in my playlist section.  I don't want to delete her playlists, but how do I stop seeing them on my computer/phone?   D...
  • 237 Views
  • 0 replies
  • 0 likes
  • Other
  • 237 Views
  • 0 replies
  • 0 likes

New songs not being saved on pc & phone.

For the last week or so every time I save an album to my music on laptop and phone I can see them until I close and reopen. then new ones are gone. also offline downloads disappear the same way. deleted & reinstalled on both keeps happening. this is ...

  • Regular
  • For the last week or so every time I save an album to my music on laptop and phone I can see them until I close and reopen. then new ones are gone. also offline downloads disappear the same way. dele...
  • moonh8sun
  • Regular
  • 327 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 327 Views
  • 1 replies
  • 0 likes

What is considered "Abuse"

so I've released a song on Spotify. I got an email from TuneCore that it could be a problem if it's abused. How many plays is considered abuse? This is something that I want to get popular and if it obtained "abuse" limits that doesn't seem fair.

  • Regular
  • so I've released a song on Spotify. I got an email from TuneCore that it could be a problem if it's abused. How many plays is considered abuse? This is something that I want to get popular and if it ...
  • 389 Views
  • 0 replies
  • 0 likes
  • music
  • 389 Views
  • 0 replies
  • 0 likes

Help! - Getting Local Files From Mac to iPhone?

How can I transfer local files that are on my Mac's Spotify App to the Spotify App on my iPhone? (A step-by-step solution would be great) Thanks!

  • Casual Listener
  • How can I transfer local files that are on my Mac's Spotify App to the Spotify App on my iPhone? (A step-by-step solution would be great) Thanks!
  • Dreadlord
  • Community Legend
  • 379 Views
  • 3 replies
  • 0 likes
  • music
  • 379 Views
  • 3 replies
  • 0 likes

Unable to log into spotify or change password

I have tried to log into spotify on a new device within the app. I had forgotten my password so tried to change it in order to log in. I clicked on the link emailed to me by spotify and put in a new password when I submitted this it came up with sorr...

  • Casual Listener
  • I have tried to log into spotify on a new device within the app. I had forgotten my password so tried to change it in order to log in. I clicked on the link emailed to me by spotify and put in a new ...
  • hannahwestney
  • Casual Listener
  • 405 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 405 Views
  • 2 replies
  • 0 likes

Help! Can't share playlist with username (not facebook user)

Hi! On the desktop client version 1.0.14.124 I can't share a playlist with a username I follow. That user is not a facebook user, but I have followed the user by entering spotify:user:username and clicked "Follow". The share function just shows "Sorr...

  • Regular
  • Hi!   On the desktop client version 1.0.14.124 I can't share a playlist with a username I follow. That user is not a facebook user, but I have followed the user by entering spotify:user:userna...
  • Robolovsky
  • Gig Goer
  • 373 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 373 Views
  • 1 replies
  • 0 likes

Only 1 track from album is available

Hello, I tried adding the album "Daydreamer" by Kid Ink to my music, and it added all of the songs, but only the second track is available to play. Is this and error, or is there a reason that only 1 of the tracks is playable? Thanks, Brian

  • Newbie
  • Hello,   I tried adding the album "Daydreamer" by Kid Ink to my music, and it added all of the songs, but only the second track is available to play. Is this and error, or is there a reason th...
  • 237 Views
  • 0 replies
  • 0 likes
  • Other
  • 237 Views
  • 0 replies
  • 0 likes