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Plan
Premium
Country
Ireland
Device
(iPhone 8, HP EliteBook G3)
Operating System
(iOS 16.1.2, Windows 11)
My Question or Issue
Hi Jall,
I hope someone here can forward this to relevant people at Spotify!
Spotify has a "Personalized concert recommendations near you" email that is being distributed to their subscribers. Unfortunately for the last couple of months ( I have been trying to bring this to the attention of @SpotifyCares on Twitter since last year!) the URL that is supposed to redirect to the concerts is missing a dot, just a "dot"!
The link in the email (see two screenshots below) is broken, to be precise it is missing a proper placement of AdSense in their URL, and one dot "." has been removed.
Here is the link from the "SEE UPCOMING EVENTS" button:
https://wlspotify.com/ss/c/jB8Q9cVeEn3mlrUL0ylOydpZlNUPrZ2ld3efUbdGvDVH0NAswx2xLyiL7DJDtLsp/3sm/wIVz...
Which redirects to this webpage:
Here is the link with dot placed where it should be in: wl.spotify.com instead of wlspotify.com - wl.spotify.com is Spotify's AdSense that counts the clicks, but it currently is not working so they can't get any stats 😞
https://wl.spotify.com/ss/c/jB8Q9cVeEn3mlrUL0ylOydpZlNUPrZ2ld3efUbdGvDVH0NAswx2xLyiL7DJDtLsp/3sm/wIV...
I have tried to flag this with @SpotifyCares for the last 4 months I think, I've reached out via LinkedIn to some people within Spotify - no change.
I hope that maybe here someone will "spot" it and address/resolve this ongoing issue.
Solved! Go to Solution.
Hi @Yaskiersky,
Just wanted to let you know that our tech folks have made some changes backstage, so this should now be fixed. Once again kudos for spotting and reporting this!
The Community is always here if something else comes up.
Have a good one!
Hello @Yaskiersky!
Thanks a lot for coming to the Community and putting effort to help fix this. I will escalate this so hopefully the relevant teams at Spotify can take a look.
I'll keep you posted, have a nice day 🙂
Hello @Yaskiersky!
I can confirm the right developer teams have been notified. Thanks again for your help. Hopefully this will be solved as soon as possible.
Have a nice day 🙂
Hi @Yaskiersky,
Just wanted to let you know that our tech folks have made some changes backstage, so this should now be fixed. Once again kudos for spotting and reporting this!
The Community is always here if something else comes up.
Have a good one!
Thanks for all the help, for some reason this time the notification ended up in Spam 😞
Meanwhile, I got to chatting with an actual human being on Spotify via some chat, and I can attest that since the latest email with Concerts, it all works well.
It only took me 6 months to flag this issue, and the Spotify Care on Twitter wasn't helpful that much, but hey, it's fixed!
Hey @Yaskiersky,
Thanks for getting back to us and letting us know 🙂
Fantastic news! If you need a hand with anything else, the Community is here for you.
Cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…